Quest NetVault Plus vs Synology DSM comparison

Quest Software and Synology are both solutions in the Backup and Recovery category. Quest Software is ranked #47 with an average rating of 8.0, while Synology is ranked #18 with an average rating of 9.0. Quest Software holds a 0.6% mindshare in BRS, compared to Synology’s 1.9% mindshare. Additionally, 83% of Quest Software users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Quest NetVault Plus

Read 11 Quest NetVault Plus reviews

1,350 Views
868 Comparison Views

83% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

1,810 Views
1,510 Comparison Views

100% willing to recommend

Quest NetVault Plus

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

Quest NetVault Plus and Synology DSM compete in the backup and data management field. Quest NetVault Plus has the upper hand for organizations needing comprehensive security measures, while Synology DSM appeals more to those valuing advanced technology and ease of use.

Features: Quest NetVault Plus offers high-level security protocols, scalability, and comprehensive backup solutions ideal for large enterprises. Synology DSM impresses with versatile applications, built-in data redundancy, and simplified management tools targeting mid-sized businesses and home offices.

Room for Improvement: Quest NetVault Plus could improve its user interface to make it more intuitive and reduce the complexity for users. Enhancing support for smaller organizations might broaden its appeal. Streamlining integration with existing systems could also be beneficial. Synology DSM may enhance its enterprise-level features to gain more appeal in larger business environments. Improving its advanced technical support could attract more tech-focused users. Expanding cloud integration could further enhance its flexibility.

Ease of Deployment and Customer Service: Quest NetVault Plus features a straightforward installation with dedicated support favoring extensive IT environments. Synology DSM provides an intuitive installation process with ongoing customer support, catering to less technical settings.

Pricing and ROI: Quest NetVault Plus involves a higher upfront investment but offers substantial long-term ROI through extensive security features. Synology DSM has a more attractive upfront cost, with promising ROI due to innovative features that often enhance operational efficiency.

To learn more, read our detailed Quest NetVault Plus vs. Synology DSM Report (Updated: April 2025).

Buyer's Guide

Quest NetVault Plus vs. Synology DSM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Quest NetVault Plus

Ranking in Backup and Recovery

47th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (24th)

Synology DSM

Ranking in Backup and Recovery

18th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Quest NetVault Plus is 0.6%, up from 0.6% compared to the previous year. The mindshare of Synology DSM is 1.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

Read full review

Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is good."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"The interface is very user-friendly."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"The solution allows us to block off our network and only give access to whatever we want."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"It has File and SQL backup, which is the main benefit for us."

"If a job is pending, the solution communicates it to us through emails."

More Quest NetVault Plus pros

"The product performs well. It is easy to use and implement."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"Synology DSM is very easy to work and operate."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable features of Synology DSM are its security and connectivity."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

More Synology DSM pros

Cons

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The product’s SQL backup plugin needs improvement."

"I would like to see the option of cloud-based management."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The storage capacity is very low."

"The initial setup is a little complex."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

More Quest NetVault Plus cons

"Synology DSM's user interface is not quite intuitive."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"Users may lose their data if they don't configure the solution properly."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

More Synology DSM cons

Pricing and Cost Advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The pricing varies widely, catering to a broad range of needs."

"The price of the solution is very good."

"It is quite an affordable solution."

"Synology DSM is a free tool."

"Synology DSM is a cheap solution."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The solution’s pricing is neither cheap nor expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from...

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

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Compared 41% of the time

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Compared 13% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 13% of the time

vRanger vs Quest NetVault Plus

Compared 10% of the time

Arcserve UDP vs Quest NetVault Plus

Compared 8% of the time

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Veeam Data Platform vs Synology DSM

Compared 18% of the time

NetApp SnapCenter vs Synology DSM

Compared 9% of the time

UrBackup vs Synology DSM

Compared 8% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 6% of the time

SyncBack Pro vs Synology DSM

Compared 5% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Quest NetVault Plus

April 2025

Download Quest NetVault Plus product report

Buyer's Guide

Synology DSM

April 2025

Download Synology DSM product report

Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Synology DiskStation Manager (DSM)

Overview

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa

Information Not Available

Buyer's Guide

Quest NetVault Plus vs. Synology DSM

April 2025

Free Report: Quest NetVault Plus vs. Synology DSM

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