Quest NetVault Plus vs StorageCraft ShadowXafe [EOL] comparison

Quest Software and Arcserve are both solutions in the Backup and Recovery category. Additionally, 83% of Quest Software users are willing to recommend the solution.

Quest NetVault Plus

Read 12 Quest NetVault Plus reviews

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716 Comparison Views

83% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

Quest NetVault Plus

StorageCraft ShadowXafe [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

StorageCraft ShadowXafe [EOL] and Quest NetVault Plus are products in the data protection space. Quest NetVault Plus generally has the upper hand due to its advanced capabilities, offering features worth the cost despite pricing differences.

Features: StorageCraft ShadowXafe [EOL] provides simplicity for straightforward backup and recovery processes with minimal configuration. It is suitable for businesses prioritizing ease of use. Quest NetVault Plus offers extensive support for various environments and comprehensive data protection solutions, appealing to enterprises requiring robust capabilities. A key distinction is Quest NetVault Plus's broader feature set for more extensive coverage.

Ease of Deployment and Customer Service: StorageCraft ShadowXafe [EOL] facilitates a simpler and quicker deployment process. Quest NetVault Plus may have a more detailed setup process but benefits from responsive and helpful customer service assisting in deployment challenges and offering support during the implementation phase.

Pricing and ROI: StorageCraft ShadowXafe [EOL] generally has a lower upfront cost, making it attractive for smaller businesses and those with budget constraints, contributing to favorable ROI through ease of use and rapid deployment. Quest NetVault Plus, with higher costs, offers significant long-term value with its robust feature set and effective data protection, justifying the investment for organizations prioritizing comprehensive solutions.

To learn more, read our detailed Backup and Recovery Report (Updated: May 2025).

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Backup and Recovery

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Quest NetVault Plus

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Backup and Recovery (41st), Disaster Recovery (DR) Software (25th)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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reviewer1281621

Founder/CEO at a tech services company with 1-10 employees

An expensive next-generation data recovery and backup software solution with poor data restoration

Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"The user interface is good."

"If a job is pending, the solution communicates it to us through emails."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"Quest NetVault Plus has a high level of stability."

"The interface is very user-friendly."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

More Quest NetVault Plus pros

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

Cons

"I would like to see the option of cloud-based management."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."

"The product’s SQL backup plugin needs improvement."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The initial setup is a little complex."

"The storage capacity is very low."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

More Quest NetVault Plus cons

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

Pricing and Cost Advice

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Government

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

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What needs improvement with Quest NetVault?

There's always scope for improvement with any backup software we discuss, whether it's Quest NetVault Plus or Backup Exec, and I don't think any software is 100% foolproof or satisfactory. Improvem...

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What is your primary use case for Quest NetVault?

We have customers in the pharma industry. Our customers' main use cases for this backup are file system backup and different databases such as MySQL, MS SQL, Oracle, and bare metal recovery.

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Comparisons

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Compared 13% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 12% of the time

vRanger vs Quest NetVault Plus

Compared 10% of the time

Arcserve UDP vs Quest NetVault Plus

Compared 8% of the time

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Product Reports

Buyer's Guide

Quest NetVault Plus

May 2025

Download Quest NetVault Plus product report

Buyer's Guide

Backup and Recovery

May 2025

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

ShadowXafe

Overview

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa

Kawasaki, NASA, Amazon, Sonic, Callaway

Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: May 2025.

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