Quest KACE Systems Management vs Symantec Patch Management comparison

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Executive Summary

We performed a comparison between Quest KACE Systems Management and Symantec Patch Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management.
To learn more, read our detailed Patch Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It may be more expensive, but you get what you pay for."
  • "It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • More Quest KACE Systems Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search… more »
    Top Answer:It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
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    Ranking
    6th
    out of 49 in Patch Management
    Views
    3,136
    Comparisons
    1,842
    Reviews
    8
    Average Words per Review
    899
    Rating
    8.5
    22nd
    out of 49 in Patch Management
    Views
    356
    Comparisons
    242
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Dell KACE Systems Management
    Symantec Patch Management Solution
    Learn More
    Overview

    Quest KACE Systems Management is a unified endpoint management solution that helps your organization address your endpoint management needs. The solution enables you to discover and track every device in your environment, keep compliance requirements up to date, secure your network from cyberthreats and attacks, and automate administrative tasks all from a single console.

    Quest KACE Systems Management Features

    Quest KACE Systems Management has many valuable key features. Some of the most useful ones include:

    • Comprehensive device coverage: With Quest KACE Systems Management, you have full management control of all operating systems, including MacOS, Windows, Chromebook, Linux, iOS, and Android.
    • Flexible configuration: Quest KACE Systems Management gives you the ability to define specific policies and administrative functions.
    • Reporting: The solution provides access to existing templates or gives you the option to build ad-hoc reports. Reports can also be customized to meet any compliance needs.
    • Patch management: This feature ensures your patching is always current and also enables you to secure your environment with automated patch identification and deployment.
    • Mobile device control: Quest KACE Systems Management allows you to remotely locate, reset passwords, lock, erase, or factory reset any enrolled mobile device.
    • Granular inventory: With the granular inventory feature, you can access a detailed inventory of data on each device in your environment. In addition, you can get automated deep-dive analysis when necessary.

    Quest KACE Systems Management Benefits

    There are many benefits to implementing Quest KACE Systems Management. Some of the biggest advantages the solution offers include:

    • Efficient: Quest KACE Systems Management eliminates the need to manually manage multiple solutions to achieve endpoint security, saving you time and making it an ideal and efficient solution for your organization.
    • Co-manage endpoints: Using Quest KACE Systems Management, you can co-manage both your traditional and modern endpoints, including Windows and Mac laptops, Linux, non-computer devices, servers, IoT, and iOS and Android mobile devices.
    • Easy-to-use interface: Quest KACE Systems Management is designed with a simple interface that offers powerful and consistent functionality.
    • Minimizes risk: Quest KACE Systems Management can easily locate or wipe any lost or stolen mobile device, minimizing risks for your organization.
    • Enhanced security: With Quest KACE Systems Management, your systems remain secure by identifying, inventorying, patching, and controlling all endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Quest KACE Systems Management solution.

    Tim H., Laboringenieur, Computeringenieur at HTW Berlin, says, "The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

    Chris H., Director of IT at CCOF, mentions, "The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour."

    Symantec Patch Management Solution can assist organizations in meeting their security needs by automating the detection and facilitating the remediation of security vulnerabilities for multiple operating systems (Windows, Mac, Red Hat, CentOS and SUSE) and for Microsoft applications and over 50 third-party Windows applications (Adobe, Java Runtime, common browsers and plug-ins, etc.). Patch Management Solution provides visibility into newly released software updates and the means to identify computers susceptible to the vulnerabilities addressed by such updates. It also automates the download of software update packages from vendor sites and the distribution of those packages to computers which require those patches.

    Sample Customers
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Adventist Health
    Top Industries
    REVIEWERS
    University30%
    Financial Services Firm15%
    Manufacturing Company9%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University11%
    Government10%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm12%
    Outsourcing Company9%
    Healthcare Company9%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise45%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise22%
    Large Enterprise67%
    Buyer's Guide
    Patch Management
    March 2024
    Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews while Symantec Patch Management is ranked 22nd in Patch Management. Quest KACE Systems Management is rated 8.8, while Symantec Patch Management is rated 0.0. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform, whereas Symantec Patch Management is most compared with Microsoft Configuration Manager, Ivanti Patch for Configuration Manager and ManageEngine Patch Manager Plus.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.