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Prometheus Group vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus Group
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Server Monitoring (11th), Active Directory Management (10th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus Group is 3.0%, down from 3.7% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
KhalidOmer - PeerSpot reviewer
Has a good interface used for monitoring devices
I rate the solution's alerting mechanism and its impact on our operations ten out of ten. We have around 600 retail offices, and the solution helps us save costs by preventing shutdowns. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can be deployed in thirty minutes."
"The product has an easy-to-understand interface."
"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
"The most valuable feature of Prometheus is its ability to collect metrics."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"I like its lightweight configuration functions."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"The product integrates with Remedy."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"Identifying the problem statement is easy."
"The most valuable feature is the Access Rights Manager."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The most valuable feature is application monitoring."
 

Cons

"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"The setup process could be more straightforward."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"There is a tool called Prometheus Exporter that doesn't work well."
"Its documentation could be clearer to understand."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"The stability, flexibility, and ease of use could be improved."
"Support for the IBM Mainframe is needed."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
 

Pricing and Cost Advice

"The solution is open source."
"This is an open-source solution."
"Prometheus is available as an open-source product."
"Prometheus is an open-source solution."
"It is an open-source tool."
"The product is expensive compared to Datadog."
"The tool is open-sourced."
"My company uses the open-source version of the product."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"The solution is overpriced in terms of application management."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"The price is too high."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
15%
Manufacturing Company
6%
Government
6%
Computer Software Company
13%
Government
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Information Not Available
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Prometheus Group vs. SolarWinds Server and Application Monitor and other solutions. Updated: July 2025.
863,776 professionals have used our research since 2012.