Prometheus vs SolarWinds Server and Application Monitor comparison

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Prometheus Logo
6,261 views|5,569 comparisons
100% willing to recommend
SolarWinds Logo
5,175 views|3,398 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between SolarWinds Server and Application Monitor and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: SolarWinds and Prometheus have varying initial setup times with SolarWinds taking from a few hours to two months and Prometheus ranging from one hour to several weeks. While SolarWinds' deployment process is generally easy, upgrades can pose difficulty. On the other hand, Prometheus' setup process can be made easier with experience. 
  • Features: SolarWinds offers detailed monitoring of processes, services, and network devices, with infrastructure mapping. Prometheus is known for its flexibility, fast storage, and integration capabilities. It also has a scraping mechanism for high availability. Additionally, the ability to extract data from multiple sources using exporters is a valuable feature.
  • Pricing: SolarWinds Server and Application Monitor is a paid tool that charges based on the number of devices and modules included in the plan, while Prometheus is an open source solution that is available for free. SolarWinds' pricing is based on a yearly license, while Prometheus pricing depends on the setup on the user's server. Some users feel that SolarWinds can be expensive, while Prometheus is an affordable option compared to other solutions.
  • Service and Support: SolarWinds has received mixed feedback, with both positive experiences and negative feedback on wait times and expertise. On the other hand, Prometheus relies solely on documentation and community support, lacking technical support but providing good forum support.
  • ROI: SolarWinds Server and Application Monitor and Prometheus are both effective solutions for monitoring, with SolarWinds being reported to improve performance, reduce downtime, and increase productivity resulting in positive ROI. Meanwhile, Prometheus, a free tool, has also proven to be a valuable option for monitoring.

Comparison Results: Prometheus is the preferred choice over SolarWinds Server and Application Monitor due to its flexibility, integration capabilities, and affordability as an open-source solution. While SolarWinds has valuable monitoring capabilities, there is room for improvement in stability, ease of use, and pricing. Prometheus is highly valued for its fast data storage system, scraping mechanism, and ability to collect and compare logs from different resources. 

To learn more, read our detailed Prometheus vs. SolarWinds Server and Application Monitor Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is an efficient solution.""It has lots of APIs and libraries to integrate with any kind of language.""The dashboard is very valuable.""The best thing about Prometheus is its integration.""It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy.""The product is easy to maintain.""The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.""The solution helps us to scale our products and services, and it helps me by gathering those metrics."

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"I'd rate technical support at eight out of ten. They are helpful and fast.""AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters.""Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds.""The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly.""Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort.""The product integrates with Remedy.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time.""The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."

More SolarWinds Server and Application Monitor Pros →

Cons
"The setup process could be more straightforward.""Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard.""The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services.""They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version.""The solution's error handling part could be improved.""Its stability could be even better.""The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users.""Prometheus requires improvement on the query side."

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"Support for the IBM Mainframe is needed.""Mapping interactions between systems.""There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot.""The current script monitoring feature has limitations, especially when dealing with custom scripts.""This product has no real downside unless they fail to continue development of its capabilities.""Downside of the tools is the web console are hung or crash. It need to improve the performance.""It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution can be deployed in thirty minutes.
    Top Answer:I use the solution in my company for monitoring purposes and metrics.
    Top Answer:The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet… more »
    Top Answer:Among the major monitoring solutions, especially considering that free monitoring tools are available, it is relatively affordable. When compared to other licensed models in the market, it stands out… more »
    Top Answer:The current script monitoring feature has limitations, especially when dealing with custom scripts.
    Ranking
    Views
    6,261
    Comparisons
    5,569
    Reviews
    29
    Average Words per Review
    384
    Rating
    8.3
    Views
    5,175
    Comparisons
    3,398
    Reviews
    9
    Average Words per Review
    427
    Rating
    7.4
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Overview

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Information Not Available
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Security Firm7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company16%
    Manufacturing Company7%
    Government5%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise28%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Prometheus vs. SolarWinds Server and Application Monitor
    March 2024
    Find out what your peers are saying about Prometheus vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. Prometheus is rated 8.4, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and Google Cloud's operations suite (formerly Stackdriver), whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, ServiceNow Discovery and Nagios XI. See our Prometheus vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.