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PractiTest vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PractiTest
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (22nd), Test Management Tools (17th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. PractiTest is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 1.2%, up 0.3% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 6.1% mindshare, up 6.0% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
PractiTest1.2%
Jira12.3%
Microsoft Azure DevOps10.3%
Other76.2%
Application Lifecycle Management (ALM) Suites
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete6.1%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other74.0%
Test Automation Tools
 

Featured Reviews

DC
Test Team Lead at a computer software company with 501-1,000 employees
Flexible and intuitive with easy reporting, and good support that is instantly available through chat
It doesn't allow you to connect to multiple different bug tracking tools at the same time. This is not an issue if you only have one bug tracker but we can potentially use different tools for different projects. As an example, if you connect PractiTest to Jira for one project, that's the one you have to use for all projects. We had a requirement to connect with Jira for one project, and a different tool for another, project but it was unable to accommodate that unfortunately. I would therefore like to see it easier to integrate with bug tracking tools at project level which would give each project the opportunity to use a different bug tracker if required.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a good solution for a global transnational company."
"Helped organise the manual test cases so they were documented correctly, which was invaluable as it allowed for reviewing and improving of test scripts so they could be followed by a number of different people which helped with resourcing."
"Technical support of PractiTest is awesome. They are always ready to help in any time zone, which makes them stand out from others."
"PractiTest gives us the opportunity to control the testing process efficiently and saves us a lot of time that we had to spend while using other tools."
"Converting a couple of these test plans into PractiTest was amazing and made a world of difference."
"In addition, we found PractiTest very user-friendly and customizable."
"The most valuable feature is the way the libraries are structured so that they were not folder driven."
"Since we started using this product, our organization's testing functionality has really improved."
"After TestComplete, we have been able to reduce that time to less than one week."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"Selenium integration."
"This has allowed us to make significant product changes, new server deployments, and hosting changes with high confidence."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"TestComplete is extremely efficient when it comes to scripting."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
 

Cons

"Yes, there are times when server is very slow in response."
"Needs to improve adding the ability to run tests multiple times and setting different parameters."
"It doesn't allow you to connect to multiple different bug tracking tools at the same time."
"It does not offer server installation, only software as a service."
"There are some features that I would like added: an option to export a part of tests with steps."
"PractiTest practically requires a lot of sandboxing, demos with their team, and online tutorials."
"It doesn't allow you to connect to multiple different tracking tools."
"Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support."
"The solution needs Mac OS support."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"Sometimes, TestComplete crashes when attempting to delete over 10 logs."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
 

Pricing and Cost Advice

"Pricing is probably in the middle, it's not the cheapest but it's not the most expensive."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The option we chose was around $2,000 USD."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The licensing costs are in the range of $1,000 to $3,000."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The pricing is pretty reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
10%
Construction Company
8%
University
7%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Overview

 

Sample Customers

Canonical, SAS, Amobee, Play Buzz, Abbott, Aternity, Zerto, Freeman
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: March 2026.
885,376 professionals have used our research since 2012.