Pega Platform vs vCenter Orchestrator comparison

Pega and VMware are both solutions in the Process Automation category. Pega is ranked #2 with an average rating of 8.2, while VMware is ranked #10 with an average rating of 8.1. Pega holds a 6.3% mindshare in PA, compared to VMware’s 0.2% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 95% of VMware users who would recommend it.

Pega Platform

Read 82 Pega Platform reviews

4,259 Views
3,321 Comparison Views

91% willing to recommend

vCenter Orchestrator

Read 50 vCenter Orchestrator reviews

165 Views
127 Comparison Views

95% willing to recommend

Pega Platform

vCenter Orchestrator

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and vCenter Orchestrator compete in the business process management and virtualization management categories, respectively. Pega seems to have an upper hand due to its extensive feature set and enterprise-level solutions, although both platforms have areas where improvements are needed.

Features: Pega Platform offers a wide range of features ideal for complex case management and workflow automation, supported by a no-code environment and cloud capabilities for seamless process changes and straightforward implementation. It provides robust integration services suitable for enterprise-level solutions. In contrast, vCenter Orchestrator excels in managing virtualized environments with strong workflow automation and data movement between machines, simplifying virtual machine management through centralized control.

Room for Improvement: Pega Platform users report complexity in initial setup, requiring skilled developers, and express concerns about the licensing model and user interface. More out-of-the-box solutions are desired. vCenter Orchestrator struggles with pricing and integration with other vendor products, and users seek better automation capabilities and replication tools for storage management.

Ease of Deployment and Customer Service: Pega Platform's deployment versatility across on-premises, public cloud, and hybrid environments is noted, though its technical support receives mixed reviews. Comparatively, vCenter Orchestrator emphasizes on-premises deployment and is considered user-friendly, with centralized control but less comprehensive support services that could benefit from improvements.

Pricing and ROI: Pega is known for high licensing costs, which can be prohibitive for smaller companies. However, large enterprises often see substantial ROI from its comprehensive features. Similarly, vCenter Orchestrator, while expensive, is sometimes bundled within VMware solutions, offering a different value perspective. Both platforms could enhance user adoption through more transparent and flexible pricing structures.

To learn more, read our detailed Pega Platform vs. vCenter Orchestrator Report (Updated: April 2025).

Buyer's Guide

Pega Platform vs. vCenter Orchestrator

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pega Platform

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

vCenter Orchestrator

Ranking in Process Automation

10th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of Pega Platform is 6.3%, down from 11.2% compared to the previous year. The mindshare of vCenter Orchestrator is 0.2%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

David Villota

EMEA Hosting Engineer at Yanfeng Automotive

Provides automatic monitoring capabilities that save time for users

In my company's IT environment, we use the tool to deploy production environments for products, including live manufacturing systems. The product improves my company's IT automation processes since we can use fewer resources currently. In my company, we need to spend less time considering that vCenter Orchestrator monitors everything. In general, we don't have to be present in our company to do active monitoring. Automatic monitoring is available for everything with vCenter Orchestrator, so we have proactive alerts in our company. The most valuable feature of the product in streamlining our company's workflow stems from the fact that we need to spend fewer resources and less time in general. Our company can spend time on more effective tasks like working with the plans to improve processes and so on, instead of taking care of the systems. The benefits of the product's integration capabilities were useful for HPE. My company has HPE infrastructure, and we are keen to integrate everything into the host, VMware ESXi. It is really important to have an easy integration method that allows for everything to be installed easily in a matter of minutes. I was not involved in the product's setup process. My colleague took care of the product's setup process. From what I know, I can say that the product's setup phase was straightforward. Some custom setups were to be done manually in the tool, but everything was well documented. I recommend the product to those who plan to use it. One of the benefits of the product is that it is a low-cost and stable solution that offers a lot of resources. I rate the overall tool a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Allowed us to develop and quickly release with confidence using cloud technologies."

"Can do a lot of things with minimum time and cost."

"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."

"getNext removes some of the managements overheads as well as inbuilt reporting."

"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."

"Fast prototyping."

More Pega Platform pros

"The most valuable feature is workflow automation."

"In regards to the workflows, the fact that we can actually have a full dashboard library of all the existing workflows on this is great. We can see all the workflows and what all the actions do and can work with scripts."

"The most valuable feature is how easy it makes it to manage the VM."

"The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN."

"It is the most cost-effective method for moving data between machines."

"The most valuable feature of the solution is availability."

"Snapshots and similar features were managed well."

"The solution is pretty stable and reliable."

More vCenter Orchestrator pros

Cons

"There is a scarcity of resources who have worked with this solution before."

"The previous versions had good training documents but the updated versions need to improve the documentation."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"The cost of licensing could be improved."

"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."

"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

More Pega Platform cons

"We would like more flexibility in sizing data storage and virtual machines, as the current options aren't very adaptable."

"I believe a transparent view and better terms of condition between Oracle and vCenter Orchestrator would be helpful."

"The solution’s pricing and integration could be improved."

"There are some update-related issues with the product."

"The solution's price could be cheaper."

"It is too expensive. One of the main issues is the price."

"There can be compatibility issues."

"Enhancing the platform's setup process intuitiveness and offering more flexible pricing options could further improve its accessibility across different company sizes."

More vCenter Orchestrator cons

Pricing and Cost Advice

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The pricing is pretty good, compared to other similar products."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"The price is a bit expensive."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

"The licensing fees are based on the number of users."

More Pega Platform pricing and cost advice

"vCenter Orchestrator could be more affordable."

"My organization didn't have to pay extra for vCenter Orchestrator. It was already included, so it's basically free. Even VMware regular support is included."

"We pay a yearly fee, based on our entries."

"The licensing cost is manageable because they have different versions available, standard, essential, and advanced."

"The price is reasonable, and one of the reasons that this product was selected."

"The licensing module is somewhat complex. Calculating the cost is complicated. Many of our clients are unclear about the billing system and the traffic metering."

"vCenter Orchestrator is an expensive solution."

"I rate the product price a seven to eight out of ten on a scale of one to ten, where one is low price and ten is high price."

More vCenter Orchestrator pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

23%

Financial Services Firm

17%

Government

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

What do you like most about vCenter Orchestrator?

The stability of the product is very good.

See all answers

What is your experience regarding pricing and costs for vCenter Orchestrator?

We're running a low-profile budget. This is not our main focus on investment technology, so we're trying to reduce costs due to the change from perpetual to subscription licenses.

See all answers

What needs improvement with vCenter Orchestrator?

After the change from perpetual licensing to subscriptions, the cost model changed. We are considering alternatives since we lost the perpetual aspect, and support is changing.

See all answers

Comparisons

ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 6% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

VMware Aria Automation vs vCenter Orchestrator

Compared 54% of the time

VMware Aria Operations vs vCenter Orchestrator

Compared 22% of the time

VMware Cloud Director vs vCenter Orchestrator

Compared 12% of the time

Microsoft System Center Orchestrator vs vCenter Orchestrator

Compared 12% of the time

More vCenter Orchestrator Competitors

Product Reports

Buyer's Guide

Pega Platform

April 2025

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Buyer's Guide

vCenter Orchestrator

April 2025

Download vCenter Orchestrator product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

VMware vCenter Orchestrator simplifies the automation of complex IT tasks and integrates with VMware vCloud Suite components to adapt and extend service delivery and operational management, effectively working with existing infrastructure, tools and processes.

VMware

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Beiersdorf Shared Services

Buyer's Guide

Pega Platform vs. vCenter Orchestrator

April 2025

Free Report: Pega Platform vs. vCenter Orchestrator

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