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Opsgenie vs Splunk Security Essentials comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opsgenie
Ranking in IT Alerting and Incident Management
4th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Splunk Security Essentials
Ranking in IT Alerting and Incident Management
16th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
Data Visualization (15th), Security Incident Response (11th)
 

Mindshare comparison

As of March 2026, in the IT Alerting and Incident Management category, the mindshare of Opsgenie is 9.1%, down from 17.0% compared to the previous year. The mindshare of Splunk Security Essentials is 1.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Opsgenie9.1%
Splunk Security Essentials1.5%
Other89.4%
IT Alerting and Incident Management
 

Featured Reviews

Pramodh M - PeerSpot reviewer
DevSecOps Consultant at a tech services company with 51-200 employees
Offers different levels of notification options, including WhatsApp integration
Opsgenie has been most valuable in managing our incident response. We use Opsgenie for on-call management of AWS services, and its integration with CloudWatch has been particularly beneficial. Opsgenie alerts us to anomalies in cloud services, not just incidents but also performance issues like delayed response times or execution errors. So, we will quickly know about the issue, and it allows us to take swift action. It has been very helpful to us. Opsgenie's strength lies in its configurable alerting levels, from first responders to escalation managers. It offers different levels of notification options, including WhatsApp integration, ensuring timely alerts to the relevant team members. We also use the on-call scheduling feature. It is easy to use. The on-call scheduling feature is user-friendly and easily integrates with our existing systems, streamlining schedule management without added complexity.
BM
Information Security Architect at UMMS
Offers a wide range of advanced detection capabilities for identifying suspicious activities
We already talked about Enterprise Security on May 28th.I'm using Splunk Enterprise. We do use SOAR Mission Control, but not AppDynamics or Phantom. We have another freemium app for infrastructure monitoring called ITSI, IT Essentials Work. We also have the ITSI module for virtualization. I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We went with OpsGenie because it was simpler to integrate with Atlassian products."
"This is a scalable solution. I would rate it a nine out of ten for scalability."
"OpsGenie has many features, such as email notification, SMS notification, roster, tracking of the tickets. Automation, like scripting, is also possible. There are also features for maintaining the history of the tickets and all the solutions related to how it was resolved previously. If there are similar kinds of tickets, we can look at how a person is working on that ticket. If he doesn't have any idea, you can look back at a similar ticket and solve it as the previous person did it."
"The product is integrated into almost all services, including Grafana, AWS, and others."
"Opsgenie is easy to configure and use."
"The solution has helped us stay alert on incidents and improved our response times."
"If you are using Atlassian products, Opsgenie is the best choice because the features are the same and it is bundled with Jira Service Management."
"The rotation and scheduling are beneficial."
"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."
"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."
"They have a good catalog of plans to use to resist the attacks."
"I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content."
 

Cons

"We can't rely on the output that we're getting from the platform."
"The user interface could be improved."
"The handshake with the monitoring tools can also be improved. When there were a bunch of alerts or the number of alerts was more than a thousand in a minute, OpsGenie wasn't able to handle everything properly. The handshake issues were there."
"It should have a lot of plugins. It should also come with cloud integrations, which are not that great with OpsGenie as of now. It should have AWS, Azure, and Google cloud integrations. It should also provide automation, that is, it should open somewhere, like orchestration. Something like the orchestration that ServiceNow is doing. That would be great. Orchestration is the main thing. If OpsGenie comes with stack down feature, not completely but some part of it, and orchestration is there, that would be beneficial."
"When there were a bunch of alerts or the number of alerts was more than a thousand in a minute, OpsGenie wasn't able to handle everything properly."
"They could introduce many more features."
"We are using the cloud version of Atlassian products now, but I think the Data Center version we used earlier was much more user-friendly. There are lots of limitations in the cloud version The add-on or features that work with the Data Center versions are not compatible with the cloud version."
"The installation of other applications is difficult in Opsgenie. I would like to see more flexible reporting methodologies. Scalability and pricing also need to be improved."
"The reporting feature needs to be more user-friendly."
"They could add more AI content or AI and machine learning."
"The price could be improved."
 

Pricing and Cost Advice

"From the pricing perspective, they are on the higher side as compared to other competitors."
"The solution's prices are exorbitant."
"The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability."
"Integration with other solutions is one of the most valuable features of Opsgenie."
"The cost of the solution depends on the package you select and is per user."
"In the company I'm working for, currently, we are using the standard edition of Opsgenie. We're paying around $3,000 a month. It's a bit expensive compared to the other tools we use for different purposes. We find it a bit expensive because although Opsgenie is a complete tool for monitoring, it does not provide us with everything."
"I'm not the person who dealt with Opsgenie in terms of pricing, and I don't know how the solution compares to other solutions in the market, price-wise. I won't be able to say if it gives you the best value for money or not, but if Opsgenie gives good value for money, then I don't see a reason why you shouldn't use it."
"I rate Opsgenie eight out of 10 for affordability. Opsgenie is on the cheaper side, and it fits our budget. I estimate the license costs around $400 to 500 annually for 15 users. The price is available on the internet. It's a standard, straightforward price."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Computer Software Company
8%
Transportation Company
8%
Financial Services Firm
6%
Construction Company
17%
Marketing Services Firm
10%
Financial Services Firm
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

What do you like most about Opsgenie?
That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie.
What is your experience regarding pricing and costs for Opsgenie?
The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability.
What needs improvement with Opsgenie?
Initially, Opsgenie had bidirectional integration with Jira Service Management, but that functionality has been scaled back. Previously, Opsgenie was adept at managing incidents within its ecosyste...
What is your experience regarding pricing and costs for Splunk Security Essentials?
Our SecOps manager and CISO were more familiar with Splunk, and the price was right. That was probably the primary driver, and we did evaluation as well with strict criteria and Gartner ratings.
What needs improvement with Splunk Security Essentials?
I have not used Splunk Security Essentials' customizable dashboards. I have not taken advantage of the pre-built security use cases in Splunk.
What is your primary use case for Splunk Security Essentials?
We use Splunk Security Essentials. We have projects, though not many projects per year. The solution is used to resist cyber attacks. They have a good catalog of plans to use to resist the attacks.
 

Overview

 

Sample Customers

2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report
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Find out what your peers are saying about Opsgenie vs. Splunk Security Essentials and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.