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Opsgenie vs Splunk Security Essentials comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opsgenie
Ranking in IT Alerting and Incident Management
4th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Splunk Security Essentials
Ranking in IT Alerting and Incident Management
14th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
Data Visualization (16th), Security Incident Response (11th)
 

Mindshare comparison

As of January 2026, in the IT Alerting and Incident Management category, the mindshare of Opsgenie is 9.4%, down from 18.5% compared to the previous year. The mindshare of Splunk Security Essentials is 1.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Market Share Distribution
ProductMarket Share (%)
Opsgenie9.4%
Splunk Security Essentials1.4%
Other89.2%
IT Alerting and Incident Management
 

Featured Reviews

Pramodh M - PeerSpot reviewer
DevSecOps Consultant at a tech services company with 51-200 employees
Offers different levels of notification options, including WhatsApp integration
Opsgenie has been most valuable in managing our incident response. We use Opsgenie for on-call management of AWS services, and its integration with CloudWatch has been particularly beneficial. Opsgenie alerts us to anomalies in cloud services, not just incidents but also performance issues like delayed response times or execution errors. So, we will quickly know about the issue, and it allows us to take swift action. It has been very helpful to us. Opsgenie's strength lies in its configurable alerting levels, from first responders to escalation managers. It offers different levels of notification options, including WhatsApp integration, ensuring timely alerts to the relevant team members. We also use the on-call scheduling feature. It is easy to use. The on-call scheduling feature is user-friendly and easily integrates with our existing systems, streamlining schedule management without added complexity.
BM
Information Security Architect at UMMS
Offers a wide range of advanced detection capabilities for identifying suspicious activities
We already talked about Enterprise Security on May 28th.I'm using Splunk Enterprise. We do use SOAR Mission Control, but not AppDynamics or Phantom. We have another freemium app for infrastructure monitoring called ITSI, IT Essentials Work. We also have the ITSI module for virtualization. I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to automatically create a ticket for the support team when there is an alert."
"That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie."
"This is a scalable solution. I would rate it a nine out of ten for scalability."
"The rotation and scheduling are beneficial."
"We can rely on the product to organize our schedules. We don't have to think about who will be next on-call. The system already gives us the answer. We don't have to waste time organizing how people are going to be covering each of their rotations. There's also an override option. So, it's easy to reschedule or reorganize our schedules when someone goes on vacation or when someone is on sick leave."
"Opsgenie has been most valuable in managing our incident response. We use Opsgenie for on-call management of AWS services, and its integration with CloudWatch has been particularly beneficial. Opsgenie alerts us to anomalies in cloud services, not just incidents but also performance issues like delayed response times or execution errors. So, we will quickly know about the issue, and it allows us to take swift action. It has been very helpful to us."
"Opsgenie is easy to configure and use."
"Opsgenie integrates with Atlassian and other web monitoring and incident management tools."
"They have a good catalog of plans to use to resist the attacks."
"I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content."
"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."
"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."
 

Cons

"When I needed to add the fourth guy to the on-call rotation, I had trouble finding the option in Opsgenie where I can add the new user. It took me some time to figure out because it it was very small. You have a pencil icon that you need to click, but it was so small and in a place that wasn't so obvious, so this is an area for improvement in the solution. I couldn't find the icon myself and my manager had to show me where it is. Opsgenie needs to be more user-friendly, particularly when it comes to finding the "Add New Users" option in the on-call rotation feature. Other than that, the solution was very easy to use, and you can see both the open and closed alerts."
"The handshake with the monitoring tools can also be improved. When there were a bunch of alerts or the number of alerts was more than a thousand in a minute, OpsGenie wasn't able to handle everything properly. The handshake issues were there."
"OpsGenie needs to keep up with its competitors in terms of new features and pricing."
"We are using the cloud version of Atlassian products now, but I think the Data Center version we used earlier was much more user-friendly. There are lots of limitations in the cloud version The add-on or features that work with the Data Center versions are not compatible with the cloud version."
"The solution has room for improvement by providing bundle pricing with other products that are frequently used together from Atlassian."
"Initially, Opsgenie had bidirectional integration with Jira Service Management, but that functionality has been scaled back. Previously, Opsgenie was adept at managing incidents within its ecosystem, offering seamless ticket transfers between Opsgenie and Jira Service Desk. I valued the ability to push tickets between the two platforms, addressing the need for widespread information accessibility, though it sometimes led to duplication. My suggestion would be to reintroduce complete ticket funneling between these systems to streamline operations."
"I would like to see improvements in reporting capabilities that could provide additional value."
"I would like to see a little bit more work in API key management in the Opsgenie UI. It's a bit difficult to manage sometimes. For example, in terms of management, you can either see all the keys or none of the keys. This is something for which I would like to have better granularity so that I could give some people access to some of the keys. It's something that I don't have today if I'm not mistaken."
"The price could be improved."
"They could add more AI content or AI and machine learning."
"The reporting feature needs to be more user-friendly."
 

Pricing and Cost Advice

"Integration with other solutions is one of the most valuable features of Opsgenie."
"From the pricing perspective, they are on the higher side as compared to other competitors."
"I rate Opsgenie eight out of 10 for affordability. Opsgenie is on the cheaper side, and it fits our budget. I estimate the license costs around $400 to 500 annually for 15 users. The price is available on the internet. It's a standard, straightforward price."
"The solution's prices are exorbitant."
"We have opted for a yearly subscription. The initial quote given was about $29, but I don't know the actual price. There might be some negotiations during renewal."
"In the company I'm working for, currently, we are using the standard edition of Opsgenie. We're paying around $3,000 a month. It's a bit expensive compared to the other tools we use for different purposes. We find it a bit expensive because although Opsgenie is a complete tool for monitoring, it does not provide us with everything."
"The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability."
"The pricing is fine. I would rate the pricing a six out of ten, with one being high price and ten being low price."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Computer Software Company
11%
Transportation Company
8%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

What do you like most about Opsgenie?
That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie.
What is your experience regarding pricing and costs for Opsgenie?
The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability.
What needs improvement with Opsgenie?
Initially, Opsgenie had bidirectional integration with Jira Service Management, but that functionality has been scaled back. Previously, Opsgenie was adept at managing incidents within its ecosyste...
What is your experience regarding pricing and costs for Splunk Security Essentials?
Our SecOps manager and CISO were more familiar with Splunk, and the price was right. That was probably the primary driver, and we did evaluation as well with strict criteria and Gartner ratings.
What needs improvement with Splunk Security Essentials?
I have not used Splunk Security Essentials' customizable dashboards. I have not taken advantage of the pre-built security use cases in Splunk.
What is your primary use case for Splunk Security Essentials?
We use Splunk Security Essentials. We have projects, though not many projects per year. The solution is used to resist cyber attacks. They have a good catalog of plans to use to resist the attacks.
 

Overview

 

Sample Customers

2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report
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