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OpenText AI Operations Management vs PubSub+ Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Organizations experience differing returns on OpenText AI Operations, with up to 90% gains from module integration and orchestration.
Sentiment score
6.4
Users experienced varied ROI with PubSub+; some saw cost savings and productivity gains, others faced maintenance cost concerns.
 

Customer Service

Sentiment score
5.1
OpenText AI Operations Management's customer service is responsive, but technical support quality varies due to offshoring and time zone issues.
Sentiment score
7.4
PubSub+ Platform is renowned for excellent, responsive support, with dedicated teams enhancing user experiences through prompt issue resolution.
OpenText goes out to bring the right people to answer any inquiries I have.
Data Platforms Manager at a media company with 5,001-10,000 employees
My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.
Product Line Manager at a tech consulting company with 11-50 employees
I have looked into PubSub+ Platform's support forums to read and understand a few things that I did not understand.
Developer at a computer software company with 51-200 employees
 

Scalability Issues

Sentiment score
7.4
OpenText AI Operations excels in managing large-scale deployments, supporting diverse infrastructures with some performance tuning required.
Sentiment score
7.1
PubSub+ Platform is scalable and flexible, supporting complex use cases, though some users report deployment challenges and feature gaps.
The stability and scalability depend on architectural considerations and the company's specific situation.
Product Line Manager at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
6.9
OpenText AI Operations Management is generally stable and reliable, with minor issues during upgrades and environmental changes.
Sentiment score
8.2
PubSub+ Platform offers exceptional reliability, maintaining zero downtime and robust performance even during high-stress global events.
We are following approximately 10,000 metrics and logs, and the platform performs pretty well.
Product Line Manager at a tech consulting company with 11-50 employees
I think the stability of PubSub+ Platform is pretty good, and I would rate it at eight.
Developer at a computer software company with 51-200 employees
 

Room For Improvement

OpenText AI Operations Management needs scalability, UI improvements, simplified licensing, better integration, enhanced support, and cost-effective solutions.
PubSub+ Platform requires improved integration, usability, cost management, and features like dynamic topics and enhanced monitoring capabilities.
You need to see the big picture and understand what the customer's pain points are to find the right tuning.
Product Line Manager at a tech consulting company with 11-50 employees
Splunk is more business-friendly due to its prettier interface.
Data Platforms Manager at a media company with 5,001-10,000 employees
It was as impressive as Kafka, better than Kafka based on my experience working on the Solace and Kafka white paper.
freelancer at a financial services firm with 1,001-5,000 employees
The analytics tools integrated within PubSub+ Platform are good, as it has already integrated with cloud logging and the cloud logging features, making the analytics pretty good already.
Developer at a computer software company with 51-200 employees
 

Setup Cost

OpenText AI Operations Management is costly initially but offers flexible pricing, automation benefits, and moderate affordability despite complexity.
PubSub+ Platform offers flexible, tiered pricing based on message volume with free options and scalable enterprise solutions.
With its automation capabilities and runbooks, it reduces after-hours costs by automatically handling recurring issues and known scenarios.
Data Platforms Manager at a media company with 5,001-10,000 employees
 

Valuable Features

OpenText AI Operations Management enhances IT efficiency with integration, event correlation, automation, anomaly detection, scalability, and customizable dashboards.
The PubSub+ Platform excels in scalability, reliability, and integration, offering outstanding support, flexibility, and efficient event handling capabilities.
This automation significantly reduces manual intervention in ticket handling.
Data Platforms Manager at a media company with 5,001-10,000 employees
We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.
Product Line Manager at a tech consulting company with 11-50 employees
The solution's ability to decouple message producers and consumers allows us to have high cohesion and low coupling, making it an excellent solution for that purpose.
freelancer at a financial services firm with 1,001-5,000 employees
The best features of PubSub+ Platform include being highly scalable, allowing us to handle billions and billions of events.
Developer at a computer software company with 51-200 employees
 

Categories and Ranking

OpenText AI Operations Mana...
Ranking in Event Monitoring
7th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
IT Operations Analytics (7th), Cloud Monitoring Software (20th)
PubSub+ Platform
Ranking in Event Monitoring
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Message Queue (MQ) Software (8th), Message Oriented Middleware (MOM) (2nd), Streaming Analytics (14th)
 

Mindshare comparison

As of January 2026, in the Event Monitoring category, the mindshare of OpenText AI Operations Management is 7.6%, up from 6.1% compared to the previous year. The mindshare of PubSub+ Platform is 1.5%. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
OpenText AI Operations Management7.6%
PubSub+ Platform1.5%
Other90.9%
Event Monitoring
 

Featured Reviews

reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.
reviewer2714190 - PeerSpot reviewer
freelancer at a financial services firm with 1,001-5,000 employees
Offers a seamless way to decouple applications, providing impressive performance and flexibility
Regarding improving the PubSub+ Platform, I'm not sure about the pricing aspect, but I heard that it is quite expensive compared to Kafka. That's the only concern I can mention; otherwise, it was as impressive as Kafka, better than Kafka based on my experience working on the Solace and Kafka white paper.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Performing Arts
9%
Computer Software Company
7%
Financial Services Firm
26%
Manufacturing Company
10%
Retailer
10%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
What is your experience regarding pricing and costs for PubSub+ Event Broker?
I do not know about the pricing of PubSub+ Platform because I did not manage the instance.
What needs improvement with PubSub+ Event Broker?
Additional in-line information about certain things on PubSub+ Platform could be more beneficial for new users who are just starting to use this technology. The analytics tools integrated within Pu...
What is your primary use case for PubSub+ Event Broker?
I describe the main use cases for PubSub+ Platform as wanting to use it as a messaging queue pipeline for managing the data stream events in our IoT platform while I was working at an IoT-based com...
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
PubSub+ Event Broker, PubSub+ Event Portal
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
FxPro, TP ICAP, Barclays, Airtel, American Express, Cobalt, Legal & General, LSE Group, Akuna Capital, Azure Information Technology, Brand.net, Canadian Securities Exchange, Core Transport Technologies, Crédit Agricole, Fluent Trade Technologies, Harris Corporation, Korea Exchange, Live E!, Mercuria Energy, Myspace, NYSE Technologies, Pico, RBC Capital Markets, Standard Chartered Bank, Unibet 
Find out what your peers are saying about OpenText AI Operations Management vs. PubSub+ Platform and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.