

OneTrust GRC and SUSAN by ServQual-Security are competing products in the governance, risk, and compliance space. While OneTrust GRC is favored for its cost-effectiveness and customer support, SUSAN by ServQual-Security is considered superior for its advanced features, offering greater long-term value.
Features: OneTrust GRC offers comprehensive compliance management, efficient data handling, and user-friendly interfaces. SUSAN by ServQual-Security provides robust security frameworks, detailed risk assessment tools, and advanced analytics capabilities.
Ease of Deployment and Customer Service: OneTrust GRC has a streamlined deployment model, making it easier to set up and enhancing its customer service support. SUSAN by ServQual-Security, while offering extensive implementation support, involves a more complex deployment process.
Pricing and ROI: OneTrust GRC is noted for its lower setup cost and quicker ROI due to its straightforward deployment. SUSAN by ServQual-Security, although more expensive initially, offers rich features that translate into long-term strategic benefits.

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
OneTrust is the largest and most widely used technology platform to operationalize privacy, security and third-party risk management. More than 2,500 customers, both big and small and across 100 countries, use OneTrust to demonstrate compliance with privacy regulations including the GDPR, California Consumer Privacy Act, Brazil LGPD, and hundreds of the world's privacy laws.
OneTrust's size and scale allows it to offer the easiest-to-use and most affordable solution for implementing use cases including: Privacy Maturity Benchmarking, Data Protection by Design and Default (PbD), Data Protection Impact Assessments (PIA/DPIA), Third-Party Vendor Risk Management, Incident and Breach Response, Data Mapping (Records of Processing), Customer Preference Management, Consent Management, Website Scanning & Cookie Compliance, Mobile App Scanning, Data Subject/Consumer Rights Management and Policy & Notice Management.
The platform's intelligence comes from DataGuidance by OneTrust, an in-depth and up-to-date source of privacy and security regulatory summaries, guidance, templates, case law, and analysis. The database is updated daily by over 20 in-house privacy researchers, along with a network of 500 lawyers across over 300 jurisdictions.
OneTrust's 700 employees are located across co-headquarters in Atlanta and in London with additional locations in Bangalore, Melbourne, San Francisco, New York, Munich and Hong Kong. To learn more, visit OneTrust.com.
SUSAN by ServQual-Security is designed to meet the complex demands of security operations, providing efficient management and advanced features to ensure comprehensive protection.
Combining cutting-edge technology with user-friendly functionality, SUSAN by ServQual-Security addresses the security challenges faced by enterprises. It offers a robust framework allowing businesses to manage security tasks efficiently, ensuring vital assets are protected. With a focus on seamless integration and adaptability, it stands out as a reliable choice for enhancing security frameworks.
What are the vital features included?In industries such as finance, healthcare, and retail, SUSAN by ServQual-Security is implemented to bolster security protocols efficiently. Its adaptability and integration capabilities ensure it meets the specific needs of various verticals, safeguarding sensitive information while supporting regulatory compliance.
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