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Observer GigaStor vs Statseeker comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer GigaStor
Ranking in Network Monitoring Software
88th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (15th), Network Packet Broker (NPB) (6th)
Statseeker
Ranking in Network Monitoring Software
75th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Statseeker is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Statseeker0.5%
Observer GigaStor0.5%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.
JE
Team Leader at a retailer with 10,001+ employees
We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices
One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all."
"The most valuable features are scalability and reliability."
"This solution will help to find problem endpoints sooner, or other issues such as throughput and network congestion."
"It is fairly simple and easy to use as an all-purpose network monitor."
"Customer service is excellent, with a brilliant support team that is always responsive and always positive."
"Overall, Statseeker has reduced the complexity of our network monitoring once it's installed."
"This solution allowed us to track down trouble users."
"We are now able to easily track where problems are with bandwidth and port errors, rather than having to do a lot of diagnostics."
 

Cons

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"I’ve seen two Statseeker techs work several hours to fix it."
"I would like to see the solution incorporate diagnosis of the workstation."
"The interface for this solution is terrible and can be improved in literally any way."
"I would like to see more comprehensive reporting and alerting."
"The main issue I've seen, in the last six months to a year, is when I upgrade I seem to be hitting bugs. The upgrade won't go smoothly and I have to engage support. These things happen when you upgrade, it's not the end of the world, but from a stability point of view, the only time I've so far, is during upgrades."
"We haven't seen an ROI."
"There is no high availability over multiple locations (datacenters) and if you want to maintain what is monitored, I suggest you use the host file."
"In terms of being able to see everything at once, Statseeker is not quite there yet."
 

Pricing and Cost Advice

"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"Statseeker is pretty cheap."
"Pricing is reasonable but licensing should unlimited."
"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."
"The yearly cost varies as per the number of devices being monitored. The cost for 25,000 devices is about $4500."
"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."
"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."
"We pay a yearly maintenance fee of approximately $40,000 USD."
"When it came to selecting this solution, it came down to cost."
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
12%
Outsourcing Company
10%
Computer Software Company
8%
Outsourcing Company
17%
Construction Company
14%
Marketing Services Firm
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise6
Large Enterprise34
 

Overview

 

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.
Find out what your peers are saying about Observer GigaStor vs. Statseeker and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.