No more typing reviews! Try our Samantha, our new voice AI agent.

Observer GigaStor vs Statseeker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer GigaStor
Ranking in Network Monitoring Software
86th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (14th), Network Packet Broker (NPB) (9th)
Statseeker
Ranking in Network Monitoring Software
66th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Observer GigaStor is 0.4%, up from 0.2% compared to the previous year. The mindshare of Statseeker is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Statseeker0.4%
Observer GigaStor0.4%
Other99.2%
Network Monitoring Software
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.
JE
Team Leader at a retailer with 10,001+ employees
We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices
One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Go take a look at it. It's a great product and has great capabilities."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"This solution allowed us to track down trouble users."
"I love the historical data and the fact that it doesn't average it when it saves it."
"We are now able to easily track where problems are with bandwidth and port errors, rather than having to do a lot of diagnostics."
"Network visibility is fantastic."
"I believe Statseeker has reduced the complexity of our network monitoring, providing real-time alerts and on-demand graphs that improve our network availability."
"The most valuable features are scalability and reliability."
"Support is fantastic and Statseeker are always looking to improve."
"Customer service is excellent, with a brilliant support team that is always responsive and always positive."
 

Cons

"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"Maybe the graphical user interface could be simplified to allow people to use it more easily."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"Technical support for this solution is bad, as is everything with Cisco support."
"Some of their basic licensing model is a bit of a ripoff."
"I would like to see fully automatic updates so that our version is always current."
"We haven't seen an ROI."
"There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."
"The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."
"The user interface needs a great deal of improvement."
"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."
 

Pricing and Cost Advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."
"The yearly cost varies as per the number of devices being monitored. The cost for 25,000 devices is about $4500."
"It would definitely be a yearly licensing cost, but I don't know what it is."
"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."
"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."
"We pay a yearly maintenance fee of approximately $40,000 USD."
"It's probably $5K a year for the license."
"We paid $5,000 to $10,000 a year in maintenance."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
20%
Financial Services Firm
14%
Wholesaler/Distributor
5%
Computer Software Company
5%
Marketing Services Firm
15%
Construction Company
13%
Financial Services Firm
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise6
Large Enterprise34
 

Questions from the Community

What do you like most about Observer GigaStor?
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues or...
What is your experience regarding pricing and costs for Observer GigaStor?
I would rate the pricing a ten out of ten. It's quite expensive.
What needs improvement with Observer GigaStor?
GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.
Find out what your peers are saying about Observer GigaStor vs. Statseeker and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.