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Netsurion vs Stellar Cyber Open XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Ranking in Extended Detection and Response (XDR)
45th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th)
Stellar Cyber Open XDR
Ranking in Security Information and Event Management (SIEM)
49th
Ranking in Extended Detection and Response (XDR)
35th
Average Rating
0.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
User Entity Behavior Analytics (UEBA) (22nd), Endpoint Detection and Response (EDR) (62nd), Network Traffic Analysis (NTA) (19th), Security Orchestration Automation and Response (SOAR) (24th), Network Detection and Response (NDR) (20th), Identity Threat Detection and Response (ITDR) (21st)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Netsurion is 0.3%, up from 0.1% compared to the previous year. The mindshare of Stellar Cyber Open XDR is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Stellar Cyber Open XDR2.1%
Netsurion0.3%
Other97.6%
Extended Detection and Response (XDR)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Hrishiraj Bhattacharjee - PeerSpot reviewer
Correlates incidents, allows for quicker identification and helps prioritize investigations
The only challenge is, and that’s where we come into play, it’s a pretty high-tech platform. So, it’s difficult for small and medium-sized organizations to manage it on their own. It’s a very complex system. It requires a lot of expertise. All my guys who work on it have gone through certification from Stellar itself. There are three different certifications that you need to complete. Only then are you certified by Stellar to work on it. It’s a very complex platform. Not everyone can use it. A simple IT engineer or system admin won’t be able to handle it because it’s quite complex. You need to have an understanding of the industry, the subject, and the tool. So, just purchasing this tool or license and then using it on your own would be very difficult to configure and manage on a day-to-day basis. The pricing model is not suitable for small and medium companies, particularly small companies. The minimum pricing model they have is suitable for companies with more than one thousand users. So, if someone has 50 to 100 users, like typical small companies, it’s difficult for them because the cost involved is high. Stellar would charge you for those thousand users, but you do not need all those users. So what are they going to do? I guess Stellar does not want to target small companies directly and maybe relies on resellers and MSPs like us to sell it. So, that is something I would recommend changing. Otherwise, it’s a great tool, but because of the pricing model, small companies are unable to leverage the advantage of this beautiful tool. So, the pricing model should be suitable for small and medium businesses. The product currently has vulnerability monitoring and everything. But if they could also do something about vulnerability management and maybe patch management, that would be nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"Expediting incident response is really great."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"Stellar Cyber Open XDR offers these functionalities at a more affordable price, making it easier for me to position it with price-sensitive customers."
"It can integrate with almost any cybersecurity tool available in the market."
 

Cons

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"I would rate the stability at about five to six. The platform requires some fine-tuning, especially when integrating data sources and creating connectors."
"Support is an issue because they have a limited number of resources."
 

Pricing and Cost Advice

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"Our pricing for Netsurion last year was US $52,000 per year."
"It’s a single license platform."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Performing Arts
13%
Government
10%
Manufacturing Company
6%
Manufacturing Company
13%
Computer Software Company
11%
Comms Service Provider
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Stellar Cyber Open XDR?
Pricing is a major benefit of Stellar Cyber Open XDR. I rate it between three and four on the cost scale. It offers functionalities at a significantly lower cost than rival products, enabling me to...
What needs improvement with Stellar Cyber Open XDR?
I am currently evaluating Stellar Cyber Open XDR in terms of their support. I do not see any major areas for improvement as of now. Their support is good, and the team is small, enabling them to ca...
What is your primary use case for Stellar Cyber Open XDR?
I use Stellar Cyber Open XDR ( /products/stellar-cyber-open-xdr-reviews ) as a 24/7 security monitoring tool, especially for customers with large and medium networks. It eliminates the need for a d...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Sumitomo Chemical USA, PlastiPak Packaging, University of Denver, Large California State Agency, Large Midwestern American City
Find out what your peers are saying about Netsurion vs. Stellar Cyber Open XDR and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.