Netsurion vs SolarWinds Security Event Manager comparison

Netsurion and SolarWinds are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #17 with an average rating of 8.6, while SolarWinds is ranked #33 with an average rating of 7.8. Netsurion holds a 0.5% mindshare in SIEM, compared to SolarWinds’s 0.7% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 82% of SolarWinds users who would recommend it.

Netsurion

Read 24 Netsurion reviews

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257 Comparison Views

92% willing to recommend

SolarWinds Security Event M...

Read 26 SolarWinds Security Event Manager reviews

1,228 Views
467 Comparison Views

82% willing to recommend

Netsurion

SolarWinds Security Event M...

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Executive SummaryUpdated on Sep 18, 2024

SolarWinds Security Event Manager and Netsurion compete in the security event management category. While SolarWinds holds the upper hand in feature set and advanced analytics, Netsurion wins in pricing and ease of deployment.

Features: SolarWinds Security Event Manager is appreciated for its comprehensive log and event management, real-time monitoring, and automated response features. Netsurion is valued for its lightweight architecture, ease of use, and efficient threat detection capabilities.

Room for Improvement: SolarWinds users have noted areas for improvement in simplifying complex configurations, enhancing scalability, and reducing costs. Netsurion users suggest improving alerting mechanisms, adding more advanced reporting features, and expanding analytic capabilities.

Ease of Deployment and Customer Service: SolarWinds Security Event Manager is found to be more complex in deployment, requiring professional assistance, whereas Netsurion is commended for its straightforward and quick setup process. Both products receive favorable reviews for their customer service; however, SolarWinds users report longer response times compared to Netsurion, which is noted for prompt and efficient support.

Pricing and ROI: SolarWinds Security Event Manager has higher initial setup costs and a longer return on investment period according to user reviews, whereas Netsurion offers competitive pricing with a quicker ROI. Despite the higher costs, SolarWinds' extensive feature set is deemed worth the investment by its users, while Netsurion is praised for delivering good value at a lower price point.

To learn more, read our detailed Netsurion vs. SolarWinds Security Event Manager Report (Updated: June 2025).

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

17th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

SolarWinds Security Event M...

Ranking in Security Information and Event Management (SIEM)

33rd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Rafal-Stas

CEO at Greeneris Sp. z o.o.

Helpful in areas like event management, log viewing, and information management

The product's initial setup phase on the cloud is pretty easy but on an on-premises version, I think it is of a moderate level. The solution is deployed on the cloud and on an on-premises model. The time required to deploy the solution depends on the customers' infrastructure, and it may range from a couple of weeks to a couple of months, as it depends on how many additional custom configurations are required. Around two to three engineers are usually involved in the tool's installation process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"Expediting incident response is really great."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

More Netsurion pros

"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."

"It's extremely easy to deploy."

"Some of the rules are most valuable because you can be notified about various things, such as spyware or things that are going on in the internal network."

"The most valuable feature is the ease of use for the end user."

"It supports high availability, which is very helpful."

"It's easy to build rules and actions based on the logs and event types we collect with the software."

"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."

"SolarWinds' stability is fine. I don't think we've had any software issues."

More SolarWinds Security Event Manager pros

Cons

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"Netsurion's SOC can be a bit too aggressive at times."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

More Netsurion cons

"There is no correlation made between log entries, so no threat information is presented."

"The company had to use a third party for the implementation of the solution."

"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways."

"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."

"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."

"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."

"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."

"The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow."

More SolarWinds Security Event Manager cons

Pricing and Cost Advice

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

More Netsurion pricing and cost advice

"The price of SolarWinds Security Event Manager is reasonable."

"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."

"Licenses can only be purchased in blocks of fifty at a time."

"Licensing is on devices, so if you have many, then this may be high."

"The pricing model would benefit from having package deals with other SolarWinds products."

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."

"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Government

11%

Manufacturing Company

Financial Services Firm

Educational Organization

44%

Computer Software Company

10%

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

See all answers

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

See all answers

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

See all answers

What do you like most about SolarWinds Security Event Manager ?

The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.

See all answers

What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?

The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.

See all answers

What needs improvement with SolarWinds Security Event Manager ?

I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...

See all answers

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Product Reports

Buyer's Guide

Netsurion

June 2025

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Buyer's Guide

SolarWinds Security Event Manager

June 2025

SolarWinds Security Event Manager report

Download SolarWinds Security Event Manager product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager

Overview

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

SolarWinds

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

June 2025

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Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: June 2025.

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