Netsurion vs SolarWinds Security Event Manager comparison

Netsurion and SolarWinds are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #55, while SolarWinds is ranked #36 with an average rating of 7.5. Netsurion holds a 0.6% mindshare in SIEM, compared to SolarWinds’s 0.8% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 82% of SolarWinds users who would recommend it.

Netsurion

Read 24 Netsurion reviews

1,568 Views
847 Comparison Views

92% willing to recommend

SolarWinds Security Event M...

Read 27 SolarWinds Security Event Manager reviews

1,311 Views
1,232 Comparison Views

82% willing to recommend

Netsurion

SolarWinds Security Event M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

SolarWinds Security Event Manager and Netsurion compete in the security event management category. While SolarWinds holds the upper hand in feature set and advanced analytics, Netsurion wins in pricing and ease of deployment.

Features: SolarWinds Security Event Manager is appreciated for its comprehensive log and event management, real-time monitoring, and automated response features. Netsurion is valued for its lightweight architecture, ease of use, and efficient threat detection capabilities.

Room for Improvement: SolarWinds users have noted areas for improvement in simplifying complex configurations, enhancing scalability, and reducing costs. Netsurion users suggest improving alerting mechanisms, adding more advanced reporting features, and expanding analytic capabilities.

Ease of Deployment and Customer Service: SolarWinds Security Event Manager is found to be more complex in deployment, requiring professional assistance, whereas Netsurion is commended for its straightforward and quick setup process. Both products receive favorable reviews for their customer service; however, SolarWinds users report longer response times compared to Netsurion, which is noted for prompt and efficient support.

Pricing and ROI: SolarWinds Security Event Manager has higher initial setup costs and a longer return on investment period according to user reviews, whereas Netsurion offers competitive pricing with a quicker ROI. Despite the higher costs, SolarWinds' extensive feature set is deemed worth the investment by its users, while Netsurion is praised for delivering good value at a lower price point.

To learn more, read our detailed Netsurion vs. SolarWinds Security Event Manager Report (Updated: December 2025).

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

55th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (42nd), SOC as a Service (13th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (43rd)

SolarWinds Security Event M...

Ranking in Security Information and Event Management (SIEM)

36th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.6%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
SolarWinds Security Event Manager	0.8%
Netsurion	0.6%
Other	98.6%

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Yashokanth Partkunan

Managed Services Engineer at Loop1 Systems

Has supported client needs efficiently but requires deeper analysis features and faster support

The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in order to make it closer to optimal performance. From observation and feedback from users, they need more functionality related to monitoring, and in-depth analyzing needs to be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"Expediting incident response is really great."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

More Netsurion pros

"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."

"The most valuable feature is the ease of use for the end user."

"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."

"The most valuable feature of this solution is the visibility into both attempted and failed logins."

"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."

"User-friendly configuration is key, and the configurations are simple, not complex."

"The most valuable feature is the reporting."

"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."

More SolarWinds Security Event Manager pros

Cons

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

More Netsurion cons

"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."

"We'd like more customization capabilities."

"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."

"There is no correlation made between log entries, so no threat information is presented."

"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."

"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."

"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."

"We have automated threat detection in the Alliance Security, Antoinette. However, if these features could be further enhanced, it would simplify my work, potentially allowing me to allocate more time to address complex issues."

More SolarWinds Security Event Manager cons

Pricing and Cost Advice

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

More Netsurion pricing and cost advice

"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."

"Licensing is on devices, so if you have many, then this may be high."

"Licenses can only be purchased in blocks of fifty at a time."

"The pricing model would benefit from having package deals with other SolarWinds products."

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."

"The price of SolarWinds Security Event Manager is reasonable."

"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."

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Top Industries

By visitors reading reviews

Performing Arts

15%

Government

Manufacturing Company

Outsourcing Company

Financial Services Firm

11%

University

11%

Manufacturing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

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What do you like most about SolarWinds Security Event Manager ?

The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.

See all answers

What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?

The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.

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What needs improvement with SolarWinds Security Event Manager ?

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Product Reports

Buyer's Guide

Netsurion

December 2025

Download Netsurion product report

Buyer's Guide

SolarWinds Security Event Manager

December 2025

SolarWinds Security Event Manager report

Download SolarWinds Security Event Manager product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

SolarWinds

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

December 2025

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Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: December 2025.

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