Netsurion vs SolarWinds Security Event Manager comparison

Netsurion and SolarWinds are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #54, while SolarWinds is ranked #35 with an average rating of 7.7. Netsurion holds a 0.7% mindshare in SIEM, compared to SolarWinds’s 1.0% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 82% of SolarWinds users who would recommend it.

Netsurion

Read 24 Netsurion reviews

2,213 Views
1,173 Comparison Views

92% willing to recommend

SolarWinds Security Event M...

Read 27 SolarWinds Security Event Manager reviews

1,775 Views
1,704 Comparison Views

82% willing to recommend

Netsurion

SolarWinds Security Event M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

SolarWinds Security Event Manager and Netsurion compete in the security event management category. While SolarWinds holds the upper hand in feature set and advanced analytics, Netsurion wins in pricing and ease of deployment.

Features: SolarWinds Security Event Manager is appreciated for its comprehensive log and event management, real-time monitoring, and automated response features. Netsurion is valued for its lightweight architecture, ease of use, and efficient threat detection capabilities.

Room for Improvement: SolarWinds users have noted areas for improvement in simplifying complex configurations, enhancing scalability, and reducing costs. Netsurion users suggest improving alerting mechanisms, adding more advanced reporting features, and expanding analytic capabilities.

Ease of Deployment and Customer Service: SolarWinds Security Event Manager is found to be more complex in deployment, requiring professional assistance, whereas Netsurion is commended for its straightforward and quick setup process. Both products receive favorable reviews for their customer service; however, SolarWinds users report longer response times compared to Netsurion, which is noted for prompt and efficient support.

Pricing and ROI: SolarWinds Security Event Manager has higher initial setup costs and a longer return on investment period according to user reviews, whereas Netsurion offers competitive pricing with a quicker ROI. Despite the higher costs, SolarWinds' extensive feature set is deemed worth the investment by its users, while Netsurion is praised for delivering good value at a lower price point.

To learn more, read our detailed Netsurion vs. SolarWinds Security Event Manager Report (Updated: March 2026).

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

54th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (33rd), SOC as a Service (15th), Managed Detection and Response (MDR) (39th), Extended Detection and Response (XDR) (43rd)

SolarWinds Security Event M...

Ranking in Security Information and Event Management (SIEM)

35th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
SolarWinds Security Event Manager	1.0%
Netsurion	0.7%
Other	98.3%

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Yashokanth Partkunan

Managed Services Engineer at Loop1 Systems

Has supported client needs efficiently but requires deeper analysis features and faster support

The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in order to make it closer to optimal performance. From observation and feedback from users, they need more functionality related to monitoring, and in-depth analyzing needs to be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The 24/7 monitoring and alerting have positively affected our security maturity because now we have people with eyes on our security events 24/7."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"The managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

More Netsurion pros

"We did previously use a different solution, but SolarWinds is much better; it's easy to interact with SolarWinds, easy to operate, easy to configure, and generally easier compared to what we were working with before."

"SolarWinds is easy to configure, and it provides timely alerts."

"The pricing was low, around 30K so ROI is less than one year."

"It supports high availability, which is very helpful."

"We had to integrate with other teams, and the infrastructure deployment didn't take long. The integration involves learning with different teams, networking, and configuring various network devices and servers. Infrastructure deployment only took one or two days."

"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."

"Technical support for this solution is good."

"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."

More SolarWinds Security Event Manager pros

Cons

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"I would like to see the dashboard come up more quickly."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

More Netsurion cons

"There are no multiple dashboards which would allow you to see information side-by-side."

"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."

"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."

"The query capability in this solution needs improvement."

"The main area that would mean a big improvement for me would be for the product to include multiple dashboards."

"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."

"It can be difficult for users who are inexperienced with the solution."

"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch."

More SolarWinds Security Event Manager cons

Pricing and Cost Advice

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"Our pricing for Netsurion last year was US $52,000 per year."

More Netsurion pricing and cost advice

"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."

"The pricing model would benefit from having package deals with other SolarWinds products."

"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."

"Licensing is on devices, so if you have many, then this may be high."

"The price of SolarWinds Security Event Manager is reasonable."

"Licenses can only be purchased in blocks of fifty at a time."

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."

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Top Industries

By visitors reading reviews

Performing Arts

13%

Manufacturing Company

Outsourcing Company

Construction Company

Financial Services Firm

12%

Manufacturing Company

11%

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?

The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.

See all answers

What needs improvement with SolarWinds Security Event Manager ?

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What is your primary use case for SolarWinds Security Event Manager ?

I work with all SolarWinds products mostly, including Network Configuration Manager and NPM. I am a reseller. I usually recommend SolarWinds products for Loop1. It's for the bigger ones; we are the...

See all answers

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Product Reports

Buyer's Guide

Netsurion

March 2026

Download Netsurion product report

Buyer's Guide

SolarWinds Security Event Manager

March 2026

SolarWinds Security Event Manager report

Download SolarWinds Security Event Manager product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

SolarWinds

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

March 2026

Free Report: Netsurion vs. SolarWinds Security Event Manager

Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: March 2026.

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