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Netsurion vs SolarWinds Security Event Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (19th), SOC as a Service (7th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (43rd)
SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SolarWinds Security Event Manager1.0%
Netsurion0.8%
Other98.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Yashokanth Partkunan - PeerSpot reviewer
Managed Services Engineer at Loop1 Systems
Has supported client needs efficiently but requires deeper analysis features and faster support
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in order to make it closer to optimal performance. From observation and feedback from users, they need more functionality related to monitoring, and in-depth analyzing needs to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"The biggest lesson I have learned is that the outsourcing of this service has a dramatic impact on the organization."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"Having this in place gives us the ability to see what's going on, on a daily basis, on all of our systems across the enterprise."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"Expediting incident response is really great."
"The product's most effective part in improving security stems from the fact that the solution is deployed for event management, log viewing, and information management."
"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."
"The reporting and alerting capabilities are really nice."
"It will identify things in your network that you just didn't know were going on."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"The File Integrity Monitoring is great, giving you visibility into who has changed a file, when that file was changed, and more, with easy out-of-the-box reporting and customization for reports and alerts that help maintain compliance and security."
"The most valuable feature of SolarWinds Security Event Manager is the analysis and the knowledge about the incidence that we trace."
"The most valuable feature is the ease of use for the end user."
 

Cons

"Where there is an opportunity for improvement is in the interface used for performing the searches."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"I would like to see a faster response when we see things like 15,000 lockouts."
"I would like to have a more customizable dashboard."
"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"We'd like more customization capabilities."
"The flash-based interface can be improved because sometimes, the speed of monitoring is reduced."
"I think the product can use some improvement on the reporting side. The reporting could be easier and more robust."
"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."
"Not very scalable in my opinion. That's why I'm investigating new SIEM replacement."
 

Pricing and Cost Advice

"Our pricing for Netsurion last year was US $52,000 per year."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"Licenses can only be purchased in blocks of fifty at a time."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
"Licensing is on devices, so if you have many, then this may be high."
"The pricing model would benefit from having package deals with other SolarWinds products."
"The price of SolarWinds Security Event Manager is reasonable."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
13%
Performing Arts
9%
Manufacturing Company
9%
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in or...
What is your primary use case for SolarWinds Security Event Manager ?
I work with all SolarWinds products mostly, including Network Configuration Manager and NPM. I am a reseller. I usually recommend SolarWinds products for Loop1. It's for the bigger ones; we are the...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.