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Netsurion vs SolarWinds Security Event Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
55th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (42nd), SOC as a Service (13th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (43rd)
SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
36th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.6%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
SolarWinds Security Event Manager0.8%
Netsurion0.6%
Other98.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Yashokanth Partkunan - PeerSpot reviewer
Managed Services Engineer at Loop1 Systems
Has supported client needs efficiently but requires deeper analysis features and faster support
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in order to make it closer to optimal performance. From observation and feedback from users, they need more functionality related to monitoring, and in-depth analyzing needs to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"Expediting incident response is really great."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"What I like most about Netsurion is the level of visibility and reporting."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"The product's most effective part in improving security stems from the fact that the solution is deployed for event management, log viewing, and information management."
"It's extremely easy to deploy."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"The most valuable feature of this solution is the visibility into both attempted and failed logins."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"User-friendly configuration is key, and the configurations are simple, not complex."
"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."
"It supports high availability, which is very helpful."
 

Cons

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"I would like to see the dashboard come up more quickly."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"I think the customization area in the tool can be considered as an area of concern where improvements are required."
"It can be difficult for users who are inexperienced with the solution."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
"The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow."
"The only issue is the pricetag. SolarWinds is a costly solution."
"There are no multiple dashboards which would allow you to see information side-by-side."
 

Pricing and Cost Advice

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"The price of SolarWinds Security Event Manager is reasonable."
"Licenses can only be purchased in blocks of fifty at a time."
"Licensing is on devices, so if you have many, then this may be high."
"The pricing model would benefit from having package deals with other SolarWinds products."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Government
9%
Manufacturing Company
8%
Outsourcing Company
7%
Financial Services Firm
11%
University
11%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SolarWinds Security Event Manager ?
The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in or...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.