Netsurion vs SmartEvent Event Management comparison

Netsurion and Check Point Software Technologies are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #49, while Check Point Software Technologies is ranked #58 with an average rating of 4.0. Netsurion holds a 0.8% mindshare in SIEM, compared to Check Point Software Technologies’s 0.4% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 100% of Check Point Software Technologies users who would recommend it.

Netsurion

Read 24 Netsurion reviews

4,547 Views
2,183 Comparison Views

92% willing to recommend

SmartEvent Event Management

Read 2 SmartEvent Event Management reviews

1,099 Views
1,077 Comparison Views

100% willing to recommend

Netsurion

SmartEvent Event Management

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Executive SummaryUpdated on Sep 18, 2024

Netsurion and SmartEvent Event Management compete in the event management solutions category. Users favor SmartEvent due to its advanced functionalities and detailed reporting, giving it a slight edge over Netsurion's more user-friendly approach.

Features: Netsurion offers user-friendly features, robust security capabilities, and ease of use. SmartEvent provides advanced threat detection, detailed reporting, and extensive feature sets beneficial in complex environments.

Room for Improvement: Netsurion needs more customizable alerting options, better integration capabilities, and richer documentation. SmartEvent requires improvements in documentation clarity, better support for legacy systems, and simpler deployment processes.

Ease of Deployment and Customer Service: Netsurion is straightforward to deploy and has responsive customer support. SmartEvent, while more complex to deploy, offers robust support and extensive training resources.

Pricing and ROI: Netsurion offers competitive pricing and solid ROI with lower setup costs. SmartEvent, despite higher initial expenses, delivers significant value for the investment through its advanced capabilities and comprehensive support services.

To learn more, read our detailed Netsurion vs. SmartEvent Event Management Report (Updated: June 2026).

Buyer's Guide

Netsurion vs. SmartEvent Event Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

49th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (22nd), SOC as a Service (11th), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (44th)

SmartEvent Event Management

Ranking in Security Information and Event Management (SIEM)

58th

Average Rating

5.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.5% compared to the previous year. The mindshare of SmartEvent Event Management is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
Netsurion	0.8%
SmartEvent Event Management	0.4%
Other	98.8%

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Adhi Wahyu

Network Engineer at RSUP Dr. Sardjito

Transparent and offers real-time analysis but needs more documentation

The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

More Netsurion pros

"The capability of real-time analysis of security events is useful."

"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."

Cons

"I would like to see a faster response when we see things like 15,000 lockouts."

"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."

"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

More Netsurion cons

"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."

"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."

Pricing and Cost Advice

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

More Netsurion pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Construction Company

11%

Outsourcing Company

10%

Performing Arts

10%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

No data available

Questions from the Community

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What needs improvement with SmartEvent Event Management?

The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...

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What is your primary use case for SmartEvent Event Management?

Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...

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What advice do you have for others considering SmartEvent Event Management?

SmartEvent Event Management is a solid platform overall, and I would definitely recommend it. I would rate the overall solution four out of five stars.

See all answers

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Product Reports

Buyer's Guide

Netsurion

June 2026

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Buyer's Guide

Security Information and Event Management (SIEM)

June 2026

Download SmartEvent Event Management product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

No data available

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

SmartEvent Event Management offers advanced tools for monitoring, analyzing, and managing security events, providing real-time threat detection and simplified incident response.

This platform enhances control over security operations through its robust reporting and analytics capabilities. SmartEvent Event Management centralizes event correlation and monitoring, leading to higher efficiency in security tasks. It helps users stay compliant with regulations and supports real-time threat investigation. With intuitive event scheduling, the software elevates event planning and execution through seamless integration and customization options.

What are the key features of SmartEvent Event Management?

Real-time threat detection: Identify and respond to security threats as they occur
Compliance management: Ensure adherence to necessary regulations
Centralized monitoring: Maintain complete oversight of security events
Event scheduling: Plan and organize events efficiently
Customizable reporting: Tailor reports to meet specific needs
Integration capabilities: Seamlessly connect with other platforms
Performance tracking: Monitor the effectiveness of security measures

What benefits should users look for in reviews?

Enhanced visibility: Improved control over security operations
Increased efficiency: Streamlined security tasks through automation
Reliable performance: Consistent and dependable operation
Better communication: Effective coordination within teams

In specific industries, SmartEvent Event Management can be implemented to streamline security operations, ensuring real-time threat detection and compliance with industry regulations. Its customization options and integration capabilities make it adaptable for various sectors, enhancing event planning and execution in finance, healthcare, and more.

Check Point Software Technologies

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Information Not Available

Buyer's Guide

Netsurion vs. SmartEvent Event Management

June 2026

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