Netsurion vs SmartEvent Event Management comparison

Why PeerSpot?

Netsurion and Check Point Software Technologies are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #49, while Check Point Software Technologies is ranked #58 with an average rating of 4.0. Netsurion holds a 0.9% mindshare in SIEM, compared to Check Point Software Technologies’s 0.5% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 100% of Check Point Software Technologies users who would recommend it.

Netsurion

Read 24 Netsurion reviews

6,128 Views
2,758 Comparison Views

92% willing to recommend

SmartEvent Event Management

Read 2 SmartEvent Event Management reviews

1,502 Views
1,457 Comparison Views

100% willing to recommend

Netsurion

SmartEvent Event Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Netsurion and SmartEvent Event Management compete in the event management solutions category. Users favor SmartEvent due to its advanced functionalities and detailed reporting, giving it a slight edge over Netsurion's more user-friendly approach.

Features: Netsurion offers user-friendly features, robust security capabilities, and ease of use. SmartEvent provides advanced threat detection, detailed reporting, and extensive feature sets beneficial in complex environments.

Room for Improvement: Netsurion needs more customizable alerting options, better integration capabilities, and richer documentation. SmartEvent requires improvements in documentation clarity, better support for legacy systems, and simpler deployment processes.

Ease of Deployment and Customer Service: Netsurion is straightforward to deploy and has responsive customer support. SmartEvent, while more complex to deploy, offers robust support and extensive training resources.

Pricing and ROI: Netsurion offers competitive pricing and solid ROI with lower setup costs. SmartEvent, despite higher initial expenses, delivers significant value for the investment through its advanced capabilities and comprehensive support services.

To learn more, read our detailed Netsurion vs. SmartEvent Event Management Report (Updated: September 2026).

Buyer's Guide

Netsurion vs. SmartEvent Event Management

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

49th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (20th), SOC as a Service (8th), Managed Detection and Response (MDR) (30th), Extended Detection and Response (XDR) (44th)

SmartEvent Event Management

Ranking in Security Information and Event Management (SIEM)

58th

Average Rating

5.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.9%, up from 0.6% compared to the previous year. The mindshare of SmartEvent Event Management is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
Netsurion	0.9%
SmartEvent Event Management	0.5%
Other	98.6%

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Adhi Wahyu

Network Engineer at RSUP Dr. Sardjito

Transparent and offers real-time analysis but needs more documentation

The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Expediting incident response is really great."

"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"It's a deny-all policy, so there's an access list on each machine, and it was effortless to tune it for our software because we have four pieces of intellectual property used in-house, and that was super easy to get up and running compared to some of the other solutions I've seen."

More Netsurion pros

"The capability of real-time analysis of security events is useful."

"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."

Cons

"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."

"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"Using Netsurion has not meant we have consolidated cybersecurity technologies."

More Netsurion cons

"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."

"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."

Pricing and Cost Advice

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

More Netsurion pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

19%

Construction Company

12%

Manufacturing Company

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

No data available

Questions from the Community

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Earn 20 points

What needs improvement with SmartEvent Event Management?

The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...

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What is your primary use case for SmartEvent Event Management?

Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...

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What advice do you have for others considering SmartEvent Event Management?

SmartEvent Event Management is a solid platform overall, and I would definitely recommend it. I would rate the overall solution four out of five stars.

See all answers

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Product Reports

Buyer's Guide

Netsurion

September 2026

Download Netsurion product report

Buyer's Guide

Security Information and Event Management (SIEM)

September 2026

Download SmartEvent Event Management product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

No data available

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

SmartEvent Event Management offers advanced tools for monitoring, analyzing, and managing security events, providing real-time threat detection and simplified incident response.

This platform enhances control over security operations through its robust reporting and analytics capabilities. SmartEvent Event Management centralizes event correlation and monitoring, leading to higher efficiency in security tasks. It helps users stay compliant with regulations and supports real-time threat investigation. With intuitive event scheduling, the software elevates event planning and execution through seamless integration and customization options.

What are the key features of SmartEvent Event Management?

Real-time threat detection: Identify and respond to security threats as they occur
Compliance management: Ensure adherence to necessary regulations
Centralized monitoring: Maintain complete oversight of security events
Event scheduling: Plan and organize events efficiently
Customizable reporting: Tailor reports to meet specific needs
Integration capabilities: Seamlessly connect with other platforms
Performance tracking: Monitor the effectiveness of security measures

What benefits should users look for in reviews?

Enhanced visibility: Improved control over security operations
Increased efficiency: Streamlined security tasks through automation
Reliable performance: Consistent and dependable operation
Better communication: Effective coordination within teams

In specific industries, SmartEvent Event Management can be implemented to streamline security operations, ensuring real-time threat detection and compliance with industry regulations. Its customization options and integration capabilities make it adaptable for various sectors, enhancing event planning and execution in finance, healthcare, and more.

Check Point Software Technologies

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Information Not Available

Buyer's Guide

Netsurion vs. SmartEvent Event Management

September 2026

Free Report: Netsurion vs. SmartEvent Event Management

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