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Netsurion vs Netwrix Auditor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
Netwrix Auditor
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
GRC (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (18th), Active Directory Management (3rd)
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. The mindshare of Netwrix Auditor is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Mohamed Tantawy - PeerSpot reviewer
Can track every admin action in large environments and includes AI modules to detect and prevent unauthorized changes
The initial setup of Netwrix Auditor was straightforward. Some functions require agents while others are agentless, simplifying implementation. It consumed minimal server and client resources, and the wizard-based console made it simple to deploy with the help of architectural teams. All required ports were in place, and they covered all critical services and databases effectively. I would rate the easiness of the initial setup as a nine out of ten. The deployment of Netwrix Auditor took around three weeks, mainly due to the preparation of the environment and servers. The deployment process involved actions such as preparing virtual servers and building databases. Once deployed, it took only about a week to complete. Third-party consultants assisted us with deployment. Only one or two engineers were needed for deployment and maintenance, which could be handled remotely with minimal complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"What I like most about Netsurion is the level of visibility and reporting."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"I have found user behavior analysis and the ability to run risk assessments important features. Additionally, the interface and online documentation are very good."
"It maintains audit logs for the duration of time that you wish, as long as you have the storage capacity to do so."
"Netwrix provides features that no other solution on the market does."
"I am impressed with the tool's reporting feature and notifications."
"The most valuable features of Netwrix Auditor are its affordability compared to similar products and its comprehensive monitoring of admin activities."
"The most valuable feature is the real-time monitoring."
"What I find the most valuable about Netwrix Auditor is the way it shows risk. The reports are very clear."
 

Cons

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"I expect usability features to become more refined over time. I'm interested to see how it evolves and continues to improve."
"There is room for improvement with the introduction of AI functionality."
"The solution lacks self-service on password reset. It also needs to improve its scalability."
"An improvement would be if there was an another way to manage the logs besides email because it's not so practical."
"The Linux compatibility of this solution could be improved."
"There is room for improvements when it comes to the licensing."
"When there are issues I would like remediation to be in one place."
"If you buy direct, there is a minimum of 150 licenses that must be procured. The price point and barrier of entry is a little bit higher than it would be if you purchased the solution from an authorized reseller partner, rather than buying it and managing yourself."
 

Pricing and Cost Advice

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"Our pricing for Netsurion last year was US $52,000 per year."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"The tool's price is fair."
"This solution is reasonably priced. I would rate it a nine out of ten."
"There is a license for this solution and we are on an annual license. The price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Manufacturing Company
10%
Government
10%
Financial Services Firm
6%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Netwrix Auditor?
The most valuable features of Netwrix Auditor are its affordability compared to similar products and its comprehensive monitoring of admin activities.
What is your experience regarding pricing and costs for Netwrix Auditor?
The pricing of Netwrix Auditor varies based on the number of users and devices in our environment, but it is generally very cost-effective compared to other solutions. We don't pay for licenses sep...
What needs improvement with Netwrix Auditor?
The solution currently meets my needs, but there is room for improvement with the introduction of AI functionality as suggested by the vendor. Additionally, expanding capabilities like database act...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
AT&T, SanDisk, Siemens, Verizon, Electrolux, Allianz, Societe Generale
Find out what your peers are saying about Netsurion vs. Netwrix Auditor and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.