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NetSuite CRM+ vs WORKetc comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite CRM+
Ranking in CRM
46th
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Opportunity Management (16th)
WORKetc
Ranking in CRM
61st
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the CRM category, the mindshare of NetSuite CRM+ is 0.7%, up from 0.7% compared to the previous year. The mindshare of WORKetc is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
NetSuite CRM+0.7%
WORKetc0.5%
Other98.8%
CRM
 

Featured Reviews

Greg Jacob - PeerSpot reviewer
Executive Consultant at Gemini Solutions Group
Streamlines collaboration across teams and has a straightforward setup process
The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.
it_user633570 - PeerSpot reviewer
Executive Manager at a construction company
The project and task management features are valuable.
Project and task management Finance and bill management CRM We use it as a team management tool and online service for billing and finance management, and contact management as well. We are waiting for a new UI design, and also I think that not having a mobile version is a weakness. I think I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."
"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."
"NetSuite CRM+ helps us provide customer support and track schedules for field service."
"The feature that has been most effective in improving sales performance is its alignment with the ordering team."
"The fact that you have all your products with NetSuite CRM+, and you have the ability to add those from the beginning of a lead to a quote to an opportunity, means the whole process flows well compared to using other CRMs in the market."
"Creating a streamlined process from sales through to completion of projects has made an immense difference to our operations."
"WORKetc is a great tool; complex and useful; maybe even too complex with a lot of customized options."
"It is deceptively simple but remarkably powerful."
 

Cons

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."
"The product needs to improve the warehouse management feature."
"What could be improved in NetSuite CRM+ is its UI, because it's ugly."
"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."
"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."
"The UI needs to move forward to a refreshed version but this is in the works."
"It just feels that the current UI is a bit old school."
"We are waiting for a new UI design, and also I think that not having a mobile version is a weakness."
 

Pricing and Cost Advice

"It ultimately depends on the features and functionalities required for your specific use case."
"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
11%
Educational Organization
9%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

 

Overview

 

Sample Customers

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path
Information Not Available
Find out what your peers are saying about NetSuite CRM+ vs. WORKetc and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.