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NETSCOUT InfiniStreamNG vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Network Monitoring Software (73rd)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"An issue that used to take days is now fixed within minutes to an hour."
"This solution has saved us hours (three to four) per problem when troubleshooting."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
"The most valuable feature is utilization."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"We have seen a lot of return on investment: We have been able to recover radios in the field, we know exactly what is going on, we cut down fines from the service commission, and we have seen a measurable decrease in mean time to know, cutting troubleshooting down by days as we can now see the issues."
"In this way, I think OptiView XG is the best all in one solution."
"It has helped with troubleshooting and has simplified the way the organization functions."
"Basically, what OptiView XG allowed us to do is, when someone says, "Hey, there's a problem, we're experiencing slow latency in a site", we put it on both ends and we look at the traffic going between both ends and see where the latency lies."
"Technical support was awesome; they were quick to respond, very knowledgeable, and kept us up to date on the status."
"For me, just resolving our one VLAN problem really makes it worth it."
"If we are in the field and we have OptiView, it is our first line of defense."
"When we do a capture, it gives us the details of where the problem is and what it could be."
"It's a good tool and is pretty simple to use."
 

Cons

"I'd like them to make the product more user-friendly."
"The NetFlow Collectors could handle more flows per minute."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"I would like to see an improved level of stitching between IPs."
"There is a timeout feature that we have been asking for awhile."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"The solution is not great, but it is not bad."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
"It's bulky; it's a big tablet. The physical dimensions need to change a little bit; it needs to be more portable."
"Initial setup was complex."
"Its price was a bit excessive. The device that I had died; it is under warranty, and they want $20,000 for another one, so I am trying to find an alternate solution."
"I haven't been able to really get the mobile app to function right, but that's minor."
"We use the tablet version, and I'd like it to have a longer battery."
"It can’t scale to even one user because it crashes when you're using the AirMagnet survey tool, or even running reports."
"I think that the maintenance is ridiculous on some of the products, including OptiView."
 

Pricing and Cost Advice

"The price is a little high."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"I would like it to be more scalable with less spend."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"This product could be cheaper."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
12%
Construction Company
11%
Healthcare Company
7%
Construction Company
16%
Government
10%
Non Profit
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
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