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NETSCOUT InfiniStreamNG vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Network Monitoring Software (75th)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"Go with NETSCOUT."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"It is very rock solid, and we hardly have any hardware issues."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"We have seen a lot of return on investment: We have been able to recover radios in the field, we know exactly what is going on, we cut down fines from the service commission, and we have seen a measurable decrease in mean time to know, cutting troubleshooting down by days as we can now see the issues."
"It allows us to be able to troubleshoot, predominantly in the field, with the tools that we would normally have in the lab."
"When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch."
"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."
"OptiView XG helps us troubleshoot problems faster than we would normally be able to."
"Technical support was awesome; they were quick to respond, very knowledgeable, and kept us up to date on the status."
"We were able to find out that there was actually double acknowledgments coming from one of the devices, and we were able to share that with the coders and ultimately get it fixed."
"All the wireless features are valuable."
"I like the fact that it can map my whole network when I plug it into my router, my switch, that it can literally discover nodes and clients."
 

Cons

"The single pane of glass feed still needs work."
"The NetFlow Collectors could handle more flows per minute."
"It's not able to communicate with our probes."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"We don't use the single pane of glass view, even though we own it."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"Maybe the licensing could come down; the price could come down a little bit, that would be kind of nice. I think it's a little bit expensive, but as far as functionality goes, I'm not too sure about any room for improvement; I'm not the one that uses it every day."
"I haven't been able to really get the mobile app to function right, but that's minor."
"Hardware is unreliable. It's already crashed on me several times."
"It can’t scale to even one user because it crashes when you're using the AirMagnet survey tool, or even running reports."
"I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick."
"The reports I got back from the guys I sent to training said the guy spent more time telling stories, war stories and that type, rather than actual training about the product."
"We found that when we used the wireless section of the AirMagnet, we used to have a laptop dedicated to AirMagnet and it actually ran smoother on the laptop."
"We use the tablet version, and I'd like it to have a longer battery."
 

Pricing and Cost Advice

"This product could be cheaper."
"I would like it to be more scalable with less spend."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The price is a little high."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
12%
Construction Company
10%
Government
7%
Government
11%
Non Profit
10%
Educational Organization
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: May 2026.
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