No more typing reviews! Try our Samantha, our new voice AI agent.

NETSCOUT InfiniStreamNG vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Network Monitoring Software (73rd)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has cut our overall troubleshooting time, sometimes going down to a few hours over what might have taken one to two days to fully troubleshoot an issue, and it has helped to increase our application uptime as we try to keep the five nines."
"It's an easy product to set up."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done."
"All the wireless features are valuable."
"When we do a capture, it gives us the details of where the problem is and what it could be."
"When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch."
"Gives us the ability to see our network."
"With this product there is no longer a need to spend hours and hours solving problems related to networks."
"We are using this product to improve our view of what is happening with the packets."
"We were able to find out that there was actually double acknowledgments coming from one of the devices, and we were able to share that with the coders and ultimately get it fixed."
"Technical support was awesome; they were quick to respond, very knowledgeable, and kept us up to date on the status."
 

Cons

"Sometimes, we can't access it."
"The solution is not great, but it is not bad."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."
"The monitoring and reporting tool needs improvement."
"I'd like them to make the product more user-friendly."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"The single pane of glass feed still needs work."
"There is a timeout feature that we have been asking for awhile."
"We use the tablet version, and I'd like it to have a longer battery."
"Its price was a bit excessive. The device that I had died; it is under warranty, and they want $20,000 for another one, so I am trying to find an alternate solution."
"Hardware is unreliable. It's already crashed on me several times."
"I haven't been able to really get the mobile app to function right, but that's minor."
"It can’t scale to even one user because it crashes when you're using the AirMagnet survey tool, or even running reports."
"I had some problems generating reports."
"With the cost it's hard to justify having more than one in our school."
"The reports I got back from the guys I sent to training said the guy spent more time telling stories, war stories and that type, rather than actual training about the product."
 

Pricing and Cost Advice

"I would like it to be more scalable with less spend."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The price is a little high."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"This product could be cheaper."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
903,118 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
12%
Construction Company
11%
Outsourcing Company
7%
Construction Company
15%
Government
10%
Non Profit
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: June 2026.
903,118 professionals have used our research since 2012.