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NETSCOUT InfiniStreamNG vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Network Monitoring Software (73rd)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The packet flow switch is the most valuable aspect of the solution."
"The real-time troubleshooting and application segregation that you can do within it."
"It's an easy product to set up."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"This solution has saved us hours (three to four) per problem when troubleshooting."
"The most valuable features are speed and cost."
"If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done."
"OptiView XG helps us troubleshoot problems faster than we would normally be able to."
"It's the one product that we go to when we have a problem or need to get information, because it can do so much."
"The device is easy to use and is effective very quickly; I can plug it into a network and troubleshoot it in 15 minutes and pinpoint problems that would take days to do otherwise."
"We were able to find out that there was actually double acknowledgments coming from one of the devices, and we were able to share that with the coders and ultimately get it fixed."
"With this product there is no longer a need to spend hours and hours solving problems related to networks."
"It's a good tool and is pretty simple to use."
"It's worth a shot. Give it a try. Definitely a product worth considering."
"I think it cuts down the time to resolution drastically for an environment that would not have the ability to do these packet captures."
 

Cons

"The monitoring and reporting tool needs improvement."
"There is a timeout feature that we have been asking for awhile."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"I'd like them to make the product more user-friendly."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"It's not able to communicate with our probes."
"The single pane of glass feed still needs work."
"Maybe the licensing could come down; the price could come down a little bit, that would be kind of nice. I think it's a little bit expensive, but as far as functionality goes, I'm not too sure about any room for improvement; I'm not the one that uses it every day."
"With the cost it's hard to justify having more than one in our school."
"I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick."
"Hardware is unreliable. It's already crashed on me several times."
"Also, the overall weight of the product is a lot to carry around for a long period of time."
"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."
"I had some problems generating reports."
"The price could come down quite a bit."
 

Pricing and Cost Advice

"This product could be cheaper."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The price is a little high."
"I would like it to be more scalable with less spend."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
9%
Construction Company
14%
Outsourcing Company
13%
Government
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: August 2026.
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