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NetMon vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetMon
Ranking in Network Monitoring Software
53rd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (13th)
Observer GigaStor
Ranking in Network Monitoring Software
83rd
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of NetMon is 0.6%, up from 0.3% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NetMon0.6%
Observer GigaStor0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

SR
Pan India IT Infrastructure Management / End-user Services at Tata Group
Has supported real-time event detection and reporting accuracy while database integration has required extra effort
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to integrate NetMon with other databases. We can customize NetMon's monitoring views, but it is done by the team who handles it, as it is outsourced.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared to many other products in the market, I think LogRhythm has the highest cost to performance ratio in terms of its value."
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"It has a very strong artificial intelligence engine."
"The initial setup is straightforward because we can deploy an open server."
"We are using NetMon's real-time traffic analysis regularly with a team of four members who effectively monitor all alerts and events, which has helped them identify whether there could be a severe incident."
"The analytics feature is the most valuable feature."
"But just having it there, it's incredibly smart, incredibly easy to use, and the breadth of information we get off it is really good for investigations for us."
"The analytics feature is the most valuable feature."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
 

Cons

"The training for this product is not very good and needs to be improved."
"LogRhythm NetMon's pricing model is an area of concern that should be made a little bit cheaper in comparison to the other players in the market currently."
"LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case."
"The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management."
"Our customers would always like to see additional features."
"Their technical support isn't so great."
"One thing that surprised me was the current version of LogRhythm does not natively support Windows 2016."
"The training for this product is not very good and needs to be improved."
"Maybe the graphical user interface could be simplified to allow people to use it more easily."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
 

Pricing and Cost Advice

"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"The product is expensive for smaller companies."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Transportation Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Construction Company
9%
Construction Company
19%
Financial Services Firm
15%
Government
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for LogRhythm NetMon?
I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships.
What needs improvement with LogRhythm NetMon?
Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to i...
What is your primary use case for LogRhythm NetMon?
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our organization as a SaaS offering. We have outsourced it as part of the actual scope where...
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Also Known As

LogRhythm Network Monitor
No data available
 

Overview

 

Sample Customers

Sera-Brynn
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about NetMon vs. Observer GigaStor and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.