

Veritas NetBackup Appliance and NetApp SnapCenter are top solutions in the backup and recovery market, each with distinct strengths. NetApp SnapCenter appears to have the upper hand due to its efficient snapshot management and better customer support.
Features: Veritas NetBackup Appliance offers comprehensive backup and recovery capabilities, scalability, and integration with various environments. NetApp SnapCenter provides efficient snapshot management, tight integration with NetApp storage, and application-consistent backups.
Room for Improvement: Veritas NetBackup Appliance users point to performance issues during large data backups and management complexity. NetApp SnapCenter users often cite the need for better support for non-NetApp storage and improvements in backup process stability.
Ease of Deployment and Customer Service: Veritas NetBackup Appliance is praised for its straightforward deployment but criticized for configuration complexity and performance during large deployments. Customer service reviews are mixed. NetApp SnapCenter is commended for easy integration with NetApp environments and smooth deployment with generally positive customer service feedback.
Pricing and ROI: Veritas NetBackup Appliance users report varied experiences with setup costs, finding it reasonable but sometimes high. The ROI is positive but tempered by complexity and performance issues. NetApp SnapCenter users also report mixed feedback on setup costs but view the ROI favorably because of its efficient integration with NetApp infrastructures.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
The support from NetApp is very good, and I would rate it as ten points.
The technical support from NetApp is excellent.
Their support is good, with technical teams available 24/7.
Veritas has a very good support infrastructure with trained engineers.
I contacted their support once, and the process was slow, which discouraged further contact.
I would rate the scalability of the product as a nine out of ten.
The ability to scale and expand with Veritas NetBackup Appliance is good, and I give it a high rating.
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
I am satisfied with its performance and would rate it ten out of ten for stability.
They do lab tests before releasing any patch, so currently, the product is stable.
It should be more user-friendly and easier for customers to use.
Veritas NetBackup Appliance can eliminate the Java UI and move everything to the web UI, which is easy, simple to use, and the way forward.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
It's more costly than Commvault, which offers similar features at 70% of the price.
It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appliance.
The price is slightly expensive for small and medium enterprises.
The product is very stable and easy to install, which saves a significant amount of time during deployment.
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
The encryption feature in Veritas NetBackup Appliance helps protect sensitive information, as there is encryption at rest and encryption in transit from commands sent from server to client.
The anomaly detection and notifications in Veritas NetBackup Appliance have helped me in my day-to-day work because when I have a server that is being backed up and it has some anomaly, for example, ransomware trying to encrypt it, I will have a considerably different footprint for the server backed up yesterday and the one which has been affected by malware.
| Product | Mindshare (%) |
|---|---|
| Veritas NetBackup Appliance | 0.9% |
| NetApp SnapCenter | 0.9% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 10 |
| Large Enterprise | 27 |
Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.
Veritas NetBackup Appliance is a comprehensive data protection solution that combines hardware and software into a single, integrated platform. It offers scalable storage capacity, high-performance backup and recovery, and advanced deduplication technology. With its intuitive user interface and centralized management, it simplifies data protection operations and reduces administrative overhead.
The appliance supports a wide range of applications, databases, and operating systems, ensuring comprehensive protection for both physical and virtual environments. It also provides seamless integration with cloud storage, enabling organizations to leverage the benefits of hybrid cloud backup.
With its robust security features and built-in resiliency, the Veritas NetBackup Appliance ensures the integrity and availability of critical data, making it an ideal choice for businesses of all sizes.
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