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N-able EDR vs VMware Carbon Black Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
N-able EDR
Ranking in Endpoint Detection and Response (EDR)
46th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
52nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Incident Response (4th)
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of N-able EDR is 0.7%, up from 0.4% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
N-able EDR0.7%
VMware Carbon Black Cloud0.7%
Other94.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
NM
Senior Operations Specialist at Tagit cc
Reporting effectiveness and advanced AI capabilities improve threat awareness while needing pricing simplification and licensing self-service
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"We have been using this solution for quite some time, and the AI functionality is quite advanced; we are able to provide insights on different aspects and read the reports easily."
"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"Carbon Black Cb Response significantly reduced time to containment in the environment which enabled the isolation of incidents to single hosts or network segments."
"They're highly stable in comparison with other solutions I have."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"With this product in our hands, we are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"We know what we are doing, we know we bought Carbon Black for a reason so we are aware of everything and it's doing its job."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
 

Cons

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"As an improvement, I would like to see enhanced connection speeds."
"There are some default policies which sometimes affect our applications and cause them to run around."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"The playbooks could be improved to include more functionalities or actions."
"The deployment is pretty hard."
"I would rate the scalability as seven out of ten. The capability is useful. Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"I would like to see them add support for both Android and iOS smartphones."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The threat intelligence feed could use some fine tweaking."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"One of the big issues we're facing is that their solution doesn't support multi-tenants."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"The dashboard should be more user-friendly."
"Additionally, it is complex to use, and the pricing should be improved."
"The product detects too many false positives initially and it could integrate better with other security solutions."
 

Pricing and Cost Advice

"It has reasonable pricing for the use cases it provides to the company."
"The pricing is a little high. It is per user per year."
"This is an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The cost depends on your chosen license type, like Pro or other licenses."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It is "expensive" and flexible."
"I don't recall what the cost was, but it wasn't really that expensive."
"The pricing is average."
"The solution is very inexpensive so there is great cost savings to using it."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"VMware Carbon Black Cloud is an expensive solution."
"Pricing for this solution could be made lower."
"You need to pay for the licensing of the product. The pricing is costly."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Manufacturing Company
19%
Comms Service Provider
12%
Outsourcing Company
11%
Transportation Company
11%
Comms Service Provider
15%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with N-able EDR?
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If t...
What is your primary use case for N-able EDR?
We are using N-able EDR, but I think Sophos makes sense because of the environment we operate in. The localization an...
What advice do you have for others considering N-able EDR?
I am more focused on operations and procurement. The decision to use this solution was made before I joined the compa...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we coul...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
ALLETE belk
Find out what your peers are saying about N-able EDR vs. VMware Carbon Black Cloud and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.