We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"The implementation was fairly straightforward."
"We are using mobile analytics, and it is amazing."
"I really like the visualizations. I like how you can put large data sets in there, then the user can quickly go through the data and drill down at various levels to understand things."
"We leverage it, not only for reporting but for analytics and also for geospatial reporting."
"Tech support has been great, very responsive. We usually hear back within a day. We usually email them and that works out perfect. The right person always gets back to us."
"Dependency on development teams, as well as managing the platform, has reduced a lot with Visual Insight."
"The convenience of it. Having it on the mobile, so someone has it right there in their pocket most of the time."
"We prefer having our analytics capabilities in a single platform, which MicroStrategy's offers."
"The solution has great features which nobody can beat, you can do a lot of customizations, such as use different dimensions and colorize them. Additionally, you can use the numeric values for the customization, which is an exceptional feature."
"The maps and colors and interface are all fantastic."
"The Web Editing capabilities allow us to grant end users enough capabilities for them to do self-serve discovery without the added cost of needing to get everyone desktop licenses."
"The most valuable features are data discovery and fine visualizations."
"It is an excellent tool for data capture, processing, and visualization."
"Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
"I have found the solution easy to use and the interface is very good."
"It has a shallow learning curve and so you can go to market very, very, very quickly."
"Another feature to consider in the future would be adding some additional offline capabilities without using desktops."
"In the developer, there are things that you able to do in a document or a report that you are not able to do in the Dossier."
"The UI seems klutzy with its manual entry."
"We have not invested nor are we planning to invest in MicroStrategy's mobile platform."
"They need to improve the web."
"I would try to make it a little more basic, user-friendly. In terms of the UX, it's a bit sluggish there."
"MicroStrategy's mobile dashboard is still not a RESTful design."
"Currently, the client view looks completely different depending on what you are building."
"Tableau is difficult to scale because of the cost, which makes it difficult to scale."
"The product needs to allow for better ways to drill down more effectively on the information at hand."
"It needs more ETL capabilities, to be able to address the end-to-end BI need."
"When you create new fields in Tableau and you enter the formulas, there is a new small window that is there in the interface. You can enter the calculated fields, it could be more user-friendly. At this time it is limited and hard to understand at the beginning. The fields should be easier to use, such as in Microsoft Excel. You can have a difficult time understanding what to do in the fields, you end up doing trial and error to figure it out."
"Maybe the price could be a bit cheaper, especially if you're a personal developer that uses Tableau just to explore smaller data sets and you're not a company or something like that."
"The charts need to be improved. The drawings and the visualization need to be more accurate."
"With Tableau, when you're dealing with very large datasets, it can be slow so the performance is an area that can be improved."
"Tableau's data modeling, mining, and AI library features need improvement."
MicroStrategy is ranked 3rd in Embedded BI with 12 reviews while Tableau is ranked 1st in Embedded BI with 18 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A tool that offers great data visualization capabilities that needs to improve its online community page". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Oracle Hyperion. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.