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Microsoft Purview Information Protection vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Purview enhances compliance, security, and efficiency by automating document protection, centralizing assets, and reducing tool redundancy.
Sentiment score
7.4
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
Purview can do a quick scan, and it doesn't use human resources, so it gets time to do things that we need humans to focus on.
The E5 license comes with different solutions like data discovery classification, CASB, DLP solutions, and Defender for Cloud.
The cost of data loss and your data going to a competitor is potentially massive.
 

Customer Service

Sentiment score
4.7
Microsoft Purview Information Protection's customer service receives mixed reviews, with criticisms on responsiveness and praise for recent improvements.
Sentiment score
6.6
Ping Identity Platform's customer service is timely and knowledgeable, though occasionally slow for complex issues; self-help resources are commended.
Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution.
It's hard to be an ambassador for a product when you know it will be hard to get support.
After our issues are reported, it takes a long time to find a resolution.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
 

Scalability Issues

Sentiment score
7.4
Microsoft Purview Information Protection offers reliable scalability, efficiently handling large data volumes, though improvements in data processing speed are needed.
Sentiment score
7.5
Ping Identity Platform offers adaptable scalability and performance, varying by configuration, environment, and server setup for different user needs.
It can be scaled across different departments organization-wide very quickly and easily.
It can handle large collections of data without issues.
Scalability can be improved by reducing these intervals.
 

Stability Issues

Sentiment score
7.4
Microsoft Purview Information Protection is stable, reliable, with minimal issues, though processing large documents can be slow occasionally.
Sentiment score
7.9
Ping Identity Platform is stable and reliable, with minor integration challenges and manageable issues, rated 8-10 for stability.
Once implemented, I haven't had issues with its consistency.
The product is stable, and whatever it does, it does better than any other thing.
The solution is stable overall.
 

Room For Improvement

Microsoft Purview Information Protection requires better third-party visibility, reporting, AI integration, PDF support, and accurate policy enforcement.
Ping Identity Platform needs enhanced authentication, integration, and user interface improvements for better security and user adoption.
Effectiveness in Microsoft Purview Information Protection means enforcing the policy and making sure it works consistently across non-Microsoft products as well.
Having a roadmap or updates about new releases would be helpful for demonstrating to clients.
Clarifying product features and use cases would help avoid such confusion.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
 

Setup Cost

Microsoft Purview Information Protection is competitively priced, appealing for its comprehensive suite and flexible licensing options despite complexity.
Ping Identity Platform offers flexible annual pricing, appealing for large enterprises, valued for security and efficiency over competitors.
I talked to people who had compared it to other products on the market, and they're spending five figures to get started.
The E5 license covers most of the solutions for different technologies, so that way, it is good and more affordable compared to any other solution.
Our focus is on helping customers maximize their software investment.
 

Valuable Features

Microsoft Purview offers comprehensive data protection with automatic classification, sensitivity labels, and seamless integration across platforms for robust compliance.
Ping Identity Platform offers robust security with multi-factor authentication, seamless integrations, and customizable single sign-on for enhanced connectivity.
Microsoft Copilot is an advantage because it's enterprise-grade AI.
It's paramount to have a single solution for information protection.
Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
 

Categories and Ranking

Microsoft Purview Informati...
Ranking in Data Governance
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Data Privacy Management Software (2nd), Microsoft Security Suite (13th)
Ping Identity Platform
Ranking in Data Governance
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of June 2025, in the Data Governance category, the mindshare of Microsoft Purview Information Protection is 2.7%, up from 1.9% compared to the previous year. The mindshare of Ping Identity Platform is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance
 

Featured Reviews

Heidi Hasting - PeerSpot reviewer
Provides an essential audit trail that helps prevent accidental exposure of sensitive data, but the changing product names are confusing
One of the key features of Microsoft Purview Information Protection is the auto-classification functionalities, although I have found them to be less effective in complex scenarios. The policy toggle, demanding justification for downgrading labels, provides an essential audit trail that helps prevent accidental exposure of sensitive data. The security tools integrate well. I like that you can scan several data or informational assets, such as your SharePoint list, Teams, etc., and bring them into Purview as a central repository. Partnering with other products, like Sentinel, for logging capability and inventory provides a service across the board. It's essential that Purview automatically prevents highly sensitive corporate secrets and data from being ingested into generative AI models, but the reality is that AI is a tool. It's problematic if consumers rely on a tool to protect them because they must be educated first. Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
12%
Retailer
7%
Government
7%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Purview Information Protection?
It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device.
What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
The pricing is not very high and is considered fine. Microsoft offers different licensing options. AIP Plan 2 is used for critical users. The AIP is included in the business standard license for cl...
What needs improvement with Microsoft Purview Information Protection?
I am concerned about its accuracy levels. Sometimes it throws a lot of false positives. Microsoft Purview Information Protection needs to increase effectiveness and ensure compatibility. Effectiven...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Microsoft Information Protection
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Microsoft Purview Information Protection vs. Ping Identity Platform and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.