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Microsoft Purview Data Governance vs Segment comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Microsoft Purview enhances efficiency, compliance, GDPR alignment, and ROI, supporting data security and long-term organizational growth.
Sentiment score
6.3
Segment improved efficiency and revenue by reducing costs, enhancing personalization, and providing data-driven insights despite complexity challenges.
Clients benefit from using a one-stop-shop solution, increasing their visibility across different platforms.
Mcafee Epo Administrator at Consultant/Converge Technology Solutions
Engineering effort related to data integration and tracking maintenance decreased by roughly 40 to 50%.
Senior Quality Analyst at a consultancy with 51-200 employees
If, for example, I made about 5,000 people who had already purchased not be targeted by advertising, I was saving a considerable amount of money that could be around €10,000 to €15,000.
Ecommerce Director at a transportation company with 51-200 employees
It's hard to quantify exactly the hours spent, but from that abandoned basket flow, it was something around seven million DKK that has been made since we launched it.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
 

Customer Service

Sentiment score
5.6
Experiences with Microsoft Purview support differ, with mixed feedback on responsiveness, expertise, documentation, and satisfaction ratings varying widely.
Sentiment score
6.8
Users generally praise Segment's support for its helpfulness and professionalism but note delays and limited immediate assistance. Mixed satisfaction levels.
Overall, it doesn't meet our expectations.
Manager, Service Delivery & Solutions Architect at a computer software company with 1,001-5,000 employees
They're skillful people who know what they're doing in their space.
Dex engineer at a tech vendor with 1,001-5,000 employees
I have a dedicated team as a government agency, and Microsoft assists us promptly.
Data Governance Advisor at a government with 501-1,000 employees
Segment's customer support is amazing.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
At our initial phase, whenever I required any help related to the setup, I contacted them and they provided me with the solution in very little time.
Senior Quality Analyst at a consultancy with 51-200 employees
I received my reply from Segment support team within 24 hours.
Senior Product Manager at Optiblack
 

Scalability Issues

Sentiment score
7.3
Microsoft Purview efficiently scales for large data management, offering seamless integration, high performance, and easy use despite configuration challenges.
Sentiment score
6.3
Segment is highly scalable for events and integrations, but data changes and licensing costs can limit flexibility.
With automation, you can label five documents or 50,000 with the same amount of clicks.
Dex engineer at a tech vendor with 1,001-5,000 employees
It allows for one-to-one connections with different types of servers, either cloud-based like AWS, or physical servers.
Data Governance Advisor at a government with 501-1,000 employees
The product is scalable and works across multi-cloud and multi-platform environments.
Mcafee Epo Administrator at Consultant/Converge Technology Solutions
As our user base, event volumes, and number of integrations increased over time, Segment was able to handle the additional load without requiring any major architectural changes from our side.
Senior Quality Analyst at a consultancy with 51-200 employees
Segment's scalability can be measured in terms of transaction volume, which it handled very well for us in terms of millions of records.
It should be flexible and robust enough when it comes to handling different streams of data once the product is set up.
Product Manager at a university with 10,001+ employees
 

Stability Issues

Sentiment score
7.4
Microsoft Purview is stable and reliable, with minor bugs; continuous improvements maintain its data governance functionality effectively.
Sentiment score
8.5
Segment is reliable with strong uptime and performance, effectively supporting operations and minimizing downtime and disruptions.
It can take seven days to 24 hours to determine whether a policy is effective.
Mcafee Epo Administrator at Consultant/Converge Technology Solutions
Microsoft Purview Data Governance is absolutely fine in terms of stability.
Data Governance Advisor at a government with 501-1,000 employees
I have not experienced any critical outages directly impacting our business operations.
Senior Quality Analyst at a consultancy with 51-200 employees
Segment is very stable with no major issues encountered.
Engenheiro de Software at a outsourcing company with 10,001+ employees
 

Room For Improvement

Microsoft Purview needs better integration, improved documentation, expanded features, enhanced reporting, and an intuitive interface for diverse environments.
Segment faces challenges with complex integrations, SDK flexibility, identity management, scalability, learning curve, and AI-driven marketing automation.
It's essential to know if a feature isn't working due to missing licenses.
Mcafee Epo Administrator at Consultant/Converge Technology Solutions
There are some problems with DLP rules, and it would be great if the security around DLP could be expanded.
Cloud Security Specialist at a aerospace/defense firm with 10,001+ employees
A watermark feature or similar tools to help enhance security for end users could be added.
Manager, Service Delivery & Solutions Architect at a computer software company with 1,001-5,000 employees
More flexibility in pricing models or clear scaling options would make it easier for mid-sized companies to expand usage without significant budget concerns.
Senior Quality Analyst at a consultancy with 51-200 employees
Ask the difficult questions to Segment about how the data will be used from a storage perspective and from a processing perspective.
Product Manager at a university with 10,001+ employees
Segment needs better integration with, or a much simpler integration with, external tools.
Ecommerce Director at a transportation company with 51-200 employees
 

Setup Cost

Microsoft Purview Data Governance is cost-effective with pay-per-use, benefiting enterprises integrated with Microsoft 365 despite licensing complexity.
Segment pricing is high but justified by value, offering savings and scalability for growing enterprises, less so for small businesses.
The feature might be available in the console, but it won't work without the proper license, creating confusion.
Mcafee Epo Administrator at Consultant/Converge Technology Solutions
Microsoft Purview Data Governance is quite affordable compared to other market solutions, which have high initial costs.
Data Governance Advisor at a government with 501-1,000 employees
I'm not exactly sure how much our license costs, but it is very expensive.
Senior IT Security Risk & Compliance Analyst at a government with 501-1,000 employees
revealing that Segment is much cheaper, particularly regarding premium licensing.
Data Manager API at a tech vendor with 51-200 employees
It is relatively cheap and very useful at that price point.
Owner and Founder
The cost is very high, but it is worth it.
Ecommerce Director at a transportation company with 51-200 employees
 

Valuable Features

Microsoft Purview provides seamless integration, multi-cloud support, AI-driven data discovery, compliance, and sensitive data management for organizations.
Segment offers streamlined data integration, AI-driven automation, audience building, and enhanced data management for improved decision-making and engagement.
It provides a comprehensive view of the entire ecosystem's threats and compliance in real time.
Manager, Service Delivery & Solutions Architect at a computer software company with 1,001-5,000 employees
The sensitivity labeling is the most valuable feature because it is the foundation for automating the encryption process and ensuring proper data handling across the organization.
Dex engineer at a tech vendor with 1,001-5,000 employees
Microsoft Purview Data Governance has helped my company by finding insider risks, ensuring data loss prevention, and achieving compliance to make sure everybody is compliant.
Senior IT Security Risk & Compliance Analyst at a government with 501-1,000 employees
I think predictive audiences require a 360 view of the customer in order to create these types of AI audiences because they use a lot of different data points.
Web and marketing automation specialist at a logistics company with 5,001-10,000 employees
Segment has improved our data quality and our ease of collection, and most importantly, it has saved us time by not having to maintain a custom tool for server-side tracking.
Data Engineer at a consultancy with 10,001+ employees
Segment has positively impacted my organization by reducing implementation time to one-third of what it previously took.
Senior Product Manager at Optiblack
 

Categories and Ranking

Microsoft Purview Data Gove...
Ranking in Data Governance
2nd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
Microsoft Security Suite (13th)
Segment
Ranking in Data Governance
11th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
15
Ranking in other categories
Web Analytics (2nd), Customer Data Platforms (CDP) (1st)
 

Mindshare comparison

As of October 2026, in the Data Governance category, the mindshare of Microsoft Purview Data Governance is 8.1%, down from 20.2% compared to the previous year. The mindshare of Segment is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance Mindshare Distribution
ProductMindshare (%)
Microsoft Purview Data Governance8.1%
Segment0.8%
Other91.1%
Data Governance
 

Featured Reviews

AS
Tech lead at a healthcare company with 5,001-10,000 employees
Automated data discovery has streamlined management while configuration remains complex
Compared to Big-ID, Microsoft Purview Data Governance looks complicated to me. I do not feel it has a good user-level UI. The interface feels a little complicated compared to Big-ID. I did not appreciate the configuration part. It felt complex, whereas when I went for a Big-ID demo, the interface looked better and was easier to understand for any user.
Thiago Vernizzi - PeerSpot reviewer
Engenheiro de Software at a outsourcing company with 10,001+ employees
Behavioral insights have powered personalized investor journeys and data-driven campaigns
I have not used Segment for more than a year, so I am not aware of its current evolution, but I know there was a migration from Segment to Adobe as a strategic decision by XP bank, which pointed out unified databases as an improvement area compared to Segment, where they effectively utilized AI for creative marketing campaign generation. The necessary improvements in Segment based on my experience focus on providing more tools for the marketing team, particularly using AI to create campaigns through images and short videos, enhancing communication with end customers via offer banners in a more automated and effective manner.
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Use our free recommendation engine to learn which Data Governance solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
Government
6%
Outsourcing Company
19%
Manufacturing Company
9%
University
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise33
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Azure Purview?
Microsoft Purview Data Governance is quite affordable compared to other market solutions, which have high initial costs. It allows for a cost-effective start with negligible initial cost. However, ...
What needs improvement with Microsoft Azure Purview?
The features in the actual data governance could be improved, and I think there is room for improvement in the product. We haven't used role-based access control in a complex way; it's somehow embe...
What is your primary use case for Microsoft Azure Purview?
We are currently working with Microsoft Purview Data Governance and other Microsoft products. We are using Microsoft Purview Data Governance.
What needs improvement with Segment?
I think Segment can improve in terms of identity management, possibly in some of the protocols by adding more flexibility. I also see the need for more free-form searches such as regex or condition...
What is your primary use case for Segment?
My main use case for Segment is as a CDP to create a centralized view of the customer and help integrate the activation of audiences to downstream services. A specific example of how I use Segment ...
 

Also Known As

Microsoft Purview, MS Azure Purview
Segment.io
 

Overview

 

Sample Customers

Information Not Available
Nokia, rdio, Bonobos, LiveNation, Atlassian
Find out what your peers are saying about Microsoft Purview Data Governance vs. Segment and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.