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Microsoft Purview Communication Compliance vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Communica...
Ranking in Microsoft Security Suite
30th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
GRC (8th), Digital Risk Protection (5th)
Microsoft Purview eDiscovery
Ranking in Microsoft Security Suite
24th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
eDiscovery (1st)
 

Mindshare comparison

As of May 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Purview Communication Compliance is 0.2%, up from 0.1% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Rey Vazquez - PeerSpot reviewer
Creates robust rules for communication and data security, boosting compliance measures
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to check the application and maintain a good practice of coding. I've tried the web page part, and it works great. However, monitoring and compliance for web applications could be improved.
Frank Radeck - PeerSpot reviewer
Tasks that took an entire day before we implemented the solution now take just 30 minutes.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer support is excellent."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"The time it saves is very useful."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."
"The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool."
"The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms."
"Our legal team benefits from using Microsoft Purview eDiscovery."
"The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need."
"The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model."
"Purview eDiscovery has made it significantly easier to handle rare litigation requests."
"Tasks that took an entire day before we implemented Purview now take just 30 minutes."
 

Cons

"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Monitoring and compliance for web applications could be improved."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"The product should incorporate more automation with the help of AI."
"We find that many critical functions are available only to E5 license holders."
"The query language can be time-consuming to figure out if you don't know it initially."
"I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review."
"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview."
"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."
"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."
"We find that many critical functions are available only to E5 license holders. It would be beneficial to have more options available for E3 customers. Enhanced Teams functionalities and better capture of text message data, both SMS and MMS, would also be improvements."
"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."
 

Pricing and Cost Advice

Information not available
"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."
"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."
"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."
"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."
"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Government
9%
Manufacturing Company
7%
Financial Services Firm
14%
Government
12%
Computer Software Company
10%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework.
What needs improvement with Microsoft Purview Communication Compliance?
The product should incorporate more automation with the help of AI.
What advice do you have for others considering Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance's integration with other devices is helpful since most people are always on their mobiles. The product must consider different regulations since you canno...
What do you like most about Microsoft Purview eDiscovery?
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...
 

Overview

Find out what your peers are saying about Microsoft Purview Communication Compliance vs. Microsoft Purview eDiscovery and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.