Mezmo vs Rapid7 InsightOps comparison

Mezmo and Rapid7 are both solutions in the Log Management category. Mezmo is ranked #54, while Rapid7 is ranked #31 with an average rating of 9.0. Mezmo holds a 0.2% mindshare in Log Management, compared to Rapid7’s 0.4% mindshare. Additionally, 100% of Mezmo users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

Mezmo

Read 2 Mezmo reviews

494 Views
440 Comparison Views

100% willing to recommend

Rapid7 InsightOps

Read 9 Rapid7 InsightOps reviews

744 Views
684 Comparison Views

100% willing to recommend

Mezmo

Rapid7 InsightOps

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Rapid7 InsightOps and Mezmo are competitors in the log management and monitoring industry. Mezmo has the advantage in user satisfaction due to its features and value, while Rapid7 InsightOps gains favor for its support and pricing.

Features: Rapid7 InsightOps is recognized for its comprehensive integration capabilities, robust security tools, and supports diverse environments efficiently. Mezmo stands out with user-friendliness, advanced data visualization, and real-time analytics, which makes it highly user-friendly and powerful in data handling.

Room for Improvement: Rapid7 InsightOps needs improvements in navigation intuitiveness, log data retention enhancements, and user interface simplicity. Mezmo can work on better documentation accessibility, refining its alert systems, and potentially improving its interface's intuitiveness.

Ease of Deployment and Customer Service: Rapid7 InsightOps is known for a straightforward deployment process supported by reliable customer service, appealing to those seeking seamless implementation. Mezmo is appreciated for its flexible configuration, although quicker response times from customer service would be beneficial.

Pricing and ROI: Rapid7 InsightOps offers a cost-effective pricing structure and delivers measurable ROI, ideal for budget-conscious buyers. Mezmo, despite having higher initial costs, is deemed valuable due to the depth of its features, justifying the investment through greater perceived ROI.

To learn more, read our detailed Mezmo vs. Rapid7 InsightOps Report (Updated: July 2025).

Buyer's Guide

Mezmo vs. Rapid7 InsightOps

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Mezmo

Ranking in Log Management

54th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (89th), Observability Pipeline Software (7th)

Rapid7 InsightOps

Ranking in Log Management

31st

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of Mezmo is 0.2%, up from 0.2% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

It consolidates all logs into one place and provides required features and functionalities

Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.

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Karthick Selvam

Senior Software Engineer at Saama

A cloud solution to collect and analyse logs with timely support

We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"LogDNA consolidates all logs into one place, which is super valuable."

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."

"The most valuable feature of Rapid7 InsightOps is the search functionality."

"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."

"We can save logs as plain text."

"It has the ability to alert and track logs from different sources."

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."

"Improvement is needed in the dashboard of InsightOps, especially for less technical users."

"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."

"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."

"The solution takes a little bit of time when we load the website for the first time."

Pricing and Cost Advice

Information not available

"The product is cheap."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Rapid7 InsightOps?

Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.

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What needs improvement with Rapid7 InsightOps?

Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited exper...

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What is your primary use case for Rapid7 InsightOps?

Our clients use InsightOps for real-time monitoring of their IT environments.

See all answers

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Log Management

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Also Known As

LogDNA

InsightOps, Logentries

Overview

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
‍
Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7

Sample Customers

Instacart, Asics, Lime, Salesforce

Trimble Navigation Limited

Buyer's Guide

Mezmo vs. Rapid7 InsightOps

July 2025

Free Report: Mezmo vs. Rapid7 InsightOps

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