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Menlo Secure vs Netgate pfSense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
364
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Menlo Secure
Ranking in Firewalls
52nd
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Secure Web Gateways (SWG) (31st), ZTNA (28th), Cloud Security Remediation (8th)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
217
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Menlo Secure is 0.1%, up from 0.0% compared to the previous year. The mindshare of Netgate pfSense is 12.7%, down from 21.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Olivier DALOY - PeerSpot reviewer
Secures users wherever they are and enable us to inspect SSL traffic, but we encountered too many issues
The solution should have no impact but it does have a bit of impact on end-users. For example, we encountered some issues in the downloads that took longer than they did without using Menlo. That is clearly not transparent for users. We expected not to have any latency when downloading anything from the internet with Menlo compared to without Menlo. We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution. In other words, we hope to get the same level of protection, while reducing the number of visible bugs, issues, latencies, impacts on performance, et cetera, that we have today with Menlo. We already solved most of them, but we still have too many such instances of issues with Menlo, even though it is protecting us for sure. The weak point of the solution is that it has consumed far too much of my team's time, taking them away from operations and projects and design. It took far too much time to implement it and get rid of all of the live issues that we encountered when our users started using the solution. The good point is that I'm sure it is protecting us and it's probably protecting us more than any other solution, which is something I appreciate a lot as a CISO. But on the other hand, the number of issues reported by the users, and the amount of time that has been necessary for either my team or the infrastructure team to spend diagnosing, troubleshooting, and fixing the issues that we had with the solution was too much. And that doesn't include the need to still use our previous solution, Blue Coat, that we have kept active so that whatever is not compatible or doesn't work with Menlo, can be handled by that other solution. It is far too demanding in terms of effort and workload and even cost, at the end of the day. That is why we decided to transition to another solution. If we had known in the beginning that we would not be able to get rid of Blue Coat, we probably would not have chosen Menlo because we were planning to replace Blue Coat with something that was at least able to do the same and more. We discovered that it was able to do more but it was not able to replace it, which is an issue. It is not only a matter of cost but is also a matter of not being able to reduce the number of partners that you have to deal with. In addition, they could enhance the ability to troubleshoot. Whenever a connection going through Menlo fails for any reason, being able to troubleshoot what the configuration of Menlo should be to allow it through would help, as would knowing what level of additional risk we would be taking with that configuration.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiGate has SD-WAN, FortiView, antivirus, sandbox, and IPS, which are generally well-known features."
"This is a quality product with ok support, and it is better than the competition we've tried."
"The user interface is relatively easy. The devices are easy to deploy and figure out when you have experience with other security appliances."
"The Fortinet FortiGate local partners were good. I did not have direct contact with Fortinet support."
"The ease of setting the solution up is a valuable aspect for us."
"On a scale of one to ten, I rate this solution 10 out of 10."
"Fortinet FortiGate has a threat detection capacity compared to other vendors."
"Easy to use support and licensing portal as well as activation process."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"The initial setup was simple and fast."
"I especially like the VPN part. It works like a charm."
"For everyday tasks, we just get alerts. It's anything that's suspicious, including from our Netgate. So, it's part of how we maintain cybersecurity in our school. This is working alongside our endpoint security solution."
"The solution has good customization abilities and plenty of features."
"It has a very nice web interface, and it is very simple to use. The way policies are working is also good."
"pfSense makes everything easier compared to Cisco or Fortinet."
"Support is very good."
"I can manage it easily by myself."
 

Cons

"If they could extend their fabric towards other vendor environments for integration, that would be great."
"Its reporting and pricing need improvement."
"The inability to scale the FortiAnalyzer to match our growth necessitates the purchase of new hardware."
"I would like to see more advanced developments of a wireless controller in the future."
"MTBF: Hardware failure is more common when compared to SonicWall or Cisco ASA."
"Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors."
"In their datasheet, they put the throughput as huge, but once you enable all the features of the box, the performance is impacted dramatically."
"I think they need to improve more in order to be a competitor with the leaders of the field."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"The user monitoring could still be improved."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"One or two of the plugins didn't do what I wanted them to do. Maybe that was a misunderstanding or it's not quite ready yet. Sometimes, it's hard to wrap my head around the way the firewall rules work."
"The solution could use better reporting. They need to offer more of it in general. Right now, the graphics aren't the best. If you need to provide a report to a manager, for example, it doesn't look great. They need to make it easier to understand and give users the ability to customize them."
"pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."
"AI would always be a plus point, and if pfSense could change its framework from FreeBSD and PHP to a different language and Linux OS, that could enhance security."
"It was difficult to configure our web printer through the solution. This process could be easier. Additionally, integration with SD-WAN solution."
"Performance Optimization Documentation could use improvement. The base setup is great but with higher bandwidth, it is really hard to find good documentation on how to tweak the setup to get the most out of your connection."
"It needs to be more secure."
"pfSense is very flexible, but my only drawback in terms of flexibility is that it is web GUI-driven."
 

Pricing and Cost Advice

"We just pay a flat monthly fee to the vendor for the support."
"The cost of Fortinet FortiGate is competitive and not expensive compared to other enterprise- grade solutions. On average, the license cost per year is around seventy percent of the firewall's purchase price."
"The price of FortiGate is average and I would say that based on the top five products available on the market, it is in the affordable range."
"It is not the cheapest one, but its price is very competitive."
"The price is highly competitive when compared to other brands that offer similar functionality."
"It is an inexpensive solution."
"It is more affordable than Check Point and Palo Alto. Another thing is that all the features and the OS remain the same irrespective of the size of the device. Pricing-wise, Fortinet typically provides one-year support with the firewall appliance. There is also an option for three years which is how their licensing works."
"On a scale of one being cheap and ten being expensive, I rate the tool's price as an eight."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"pfSense Plus is cost-effective for what we're getting."
"It's open source (and free - as in beer and speech), but also has commercial support."
"I think Netgate pfSense is very fairly priced."
"It is about €1,000. It is a one-time payment. I do not have a monthly or yearly subscription. I don't subscribe to any subscription because I hate cloud services. There are no additional costs."
"We just have a yearly support subscription."
"The licensing model needs improvement, especially for home users. There should be more flexibility to change licenses with hardware changes. The pricing model could be more accessible for home users."
"Netgate pfSense has a great pricing model."
"I use the product's free version."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
14%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
20%
Manufacturing Company
11%
Financial Services Firm
11%
Retailer
7%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

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Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Menlo Security Web Security, Menlo Web Security
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about Menlo Secure vs. Netgate pfSense and other solutions. Updated: June 2025.
858,469 professionals have used our research since 2012.