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ManageEngine SupportCenter Plus vs TeamViewer Servicecamp comparison

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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between ManageEngine SupportCenter Plus and TeamViewer Servicecamp based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,246 professionals have used our research since 2012.
Featured Review
Anonymous User
A product that is everything you need once it is developed but it is extremely difficult to work with
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The licensing fees depend on different criteria, including options and sizing."
  • "ManageEngine products will always be the lowest cost in category as that is part of their business model."

    • More ManageEngine SupportCenter Plus Pricing and Cost Advice →

    Information Not Available
    Ranking
    32nd
    out of 59 in Help Desk Software
    Views
    238
    Comparisons
    184
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    30th
    out of 59 in Help Desk Software
    Views
    474
    Comparisons
    126
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.
    Comparisons
    Learn More
    ManageEngine
    TeamViewer
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    Overview

    SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

    Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.

    Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.

    Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.

    Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.

    Sample Customers
    Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital Systems
    Information Not Available
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider11%
    Financial Services Firm7%
    Healthcare Company6%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise18%
    Large Enterprise41%
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.

    ManageEngine SupportCenter Plus is ranked 32nd in Help Desk Software while TeamViewer Servicecamp is ranked 30th in Help Desk Software. ManageEngine SupportCenter Plus is rated 7.8, while TeamViewer Servicecamp is rated 0.0. The top reviewer of ManageEngine SupportCenter Plus writes "A product that is everything you need once it is developed but it is extremely difficult to work with". On the other hand, ManageEngine SupportCenter Plus is most compared with ManageEngine ServiceDesk Plus, Zoho Desk and Dameware Remote Support, whereas TeamViewer Servicecamp is most compared with Zendesk.

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.