IT Central Station is now PeerSpot: Here's why

ManageEngine SupportCenter Plus vs TeamViewer Servicecamp comparison

Cancel
You must select at least 2 products to compare!
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "ManageEngine products will always be the lowest cost in category as that is part of their business model."
  • More ManageEngine SupportCenter Plus Pricing and Cost Advice →

    Information Not Available
    report
    Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
    596,362 professionals have used our research since 2012.
    Ranking
    23rd
    out of 56 in Help Desk Software
    Views
    280
    Comparisons
    221
    Reviews
    1
    Average Words per Review
    1,566
    Rating
    7.0
    33rd
    out of 56 in Help Desk Software
    Views
    886
    Comparisons
    294
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    TeamViewer
    Video Not Available
    Overview

    SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

    Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.

    Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.

    Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.

    Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.

    Offer
    Learn more about ManageEngine SupportCenter Plus
    Learn more about TeamViewer Servicecamp
    Sample Customers
    Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital Systems
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider29%
    Computer Software Company23%
    Government13%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Comms Service Provider35%
    Computer Software Company23%
    Government10%
    Manufacturing Company6%
    Buyer's Guide
    Help Desk Software
    April 2022
    Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: April 2022.
    596,362 professionals have used our research since 2012.

    ManageEngine SupportCenter Plus is ranked 23rd in Help Desk Software with 1 review while TeamViewer Servicecamp is ranked 33rd in Help Desk Software. ManageEngine SupportCenter Plus is rated 7.0, while TeamViewer Servicecamp is rated 0.0. The top reviewer of ManageEngine SupportCenter Plus writes "A product that is everything you need once it is developed but it is extremely difficult to work with". On the other hand, ManageEngine SupportCenter Plus is most compared with ManageEngine ServiceDesk Plus and ServiceNow, whereas TeamViewer Servicecamp is most compared with Zendesk Guide, Spiceworks, Freshdesk and ManageEngine ServiceDesk Plus.

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.