SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.
Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.
Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.
Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.
ManageEngine SupportCenter Plus is ranked 23rd in Help Desk Software with 1 review while TeamViewer Servicecamp is ranked 33rd in Help Desk Software. ManageEngine SupportCenter Plus is rated 7.0, while TeamViewer Servicecamp is rated 0.0. The top reviewer of ManageEngine SupportCenter Plus writes "A product that is everything you need once it is developed but it is extremely difficult to work with". On the other hand, ManageEngine SupportCenter Plus is most compared with ManageEngine ServiceDesk Plus and ServiceNow, whereas TeamViewer Servicecamp is most compared with Zendesk Guide, Spiceworks, Freshdesk and ManageEngine ServiceDesk Plus.
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