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ManageEngine Exchange Reporter Plus vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Exchange Repor...
Ranking in Reporting
17th
Average Rating
9.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Crystal Reports
Ranking in Reporting
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Reporting category, the mindshare of ManageEngine Exchange Reporter Plus is 0.1%, up from 0.1% compared to the previous year. The mindshare of SAP Crystal Reports is 2.8%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

reviewer2017023 - PeerSpot reviewer
Efficiently keeps track of how many mailboxes are created, how many are deleted, and things like that
We can keep track of how many mailboxes are created, how many are deleted, and things like that. It's a necessity for auditing to use a tool to monitor email tracking. So, it helps a lot with compliance. We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good.
GhulamMustafa - PeerSpot reviewer
Data management and graphs help with decision-making and good at customization
The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion. It is good at customization in context with Crystal Reports. I use Crystal Reports on the front end, and SQL Server on the back end. So we can build any kind of report and face no difficulties in our routine reporting. So, flexibility is of great importance to me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good."
"The email traffic analysis feature is very useful."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The initial setup of the solution is pretty easy."
"We use SAP Crystal Reports for operational reporting."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"It is an user-friendly solution."
 

Cons

"There is room for improvement in the reporting, maybe having more customizable reports would be good."
"I am primarily interested in reporting and automation improvements."
"There could be improvements made to the analytics capabilities."
"SAP Crystal Reports has some compatibility issues with third-party products."
"If at all possible, a little bit of improvement on the analytical side is needed."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"The financing part needs improvement."
"SAP Crystal Reports should provide better support for dynamic connectors."
 

Pricing and Cost Advice

"The pricing of Exchange Reporter Plus is very reasonable."
"I would rate the pricing a four out of ten, where one is low price and ten is high price. It is affordable."
"We pay fifteen hundred dollars as licensing fee."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"SAP Crystal Reports is a very expensive solution."
"I feel that SAP Crystal Reports is a reasonably priced product."
"This product costs a lot of money."
report
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857,162 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ManageEngine Exchange Reporter Plus?
We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good.
What needs improvement with ManageEngine Exchange Reporter Plus?
There is room for improvement in the reporting, maybe having more customizable reports would be good. ManageEngine ERP could do custom reporting.
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Overview

 

Sample Customers

Sunbelt Rentals, Inc, Life Management Center, IBTS 
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about ManageEngine Exchange Reporter Plus vs. SAP Crystal Reports and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.