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ManageEngine Exchange Reporter Plus vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Exchange Repor...
Ranking in Reporting
34th
Average Rating
9.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Crystal Reports
Ranking in Reporting
14th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Reporting category, the mindshare of ManageEngine Exchange Reporter Plus is 0.8%, up from 0.2% compared to the previous year. The mindshare of SAP Crystal Reports is 2.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.4%
ManageEngine Exchange Reporter Plus0.8%
Other96.8%
Reporting
 

Featured Reviews

reviewer2017023 - PeerSpot reviewer
Governance And Compliance Administrator at a agriculture with 10,001+ employees
Efficiently keeps track of how many mailboxes are created, how many are deleted, and things like that
We can keep track of how many mailboxes are created, how many are deleted, and things like that. It's a necessity for auditing to use a tool to monitor email tracking. So, it helps a lot with compliance. We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good."
"The email traffic analysis feature is very useful."
"Using SAP Crystal Reports had a strong impact on our organization; it saves significant time by automating routine reporting tasks and reduced manual effort in preparing customer letters and reports."
"Enterprise is simply the best report delivery product on the market."
"If you want a full package of collecting, analyzing and presenting, then this is the package for you."
"Pixel perfect static reporting."
"I have used numerous report writers in the past and by far Crystal Reports is the best."
"The tool can be incredibly powerful and flexible for generating reports."
"Ease of extracting data from various sources and displaying in such a way that user can’t tell the difference."
"We develop many management reports using Crystal Reports; it has reduced the development cost and effort, and provides feature rich reports."
 

Cons

"I am primarily interested in reporting and automation improvements."
"There is room for improvement in the reporting, maybe having more customizable reports would be good."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"It needs better integration with Hadoop as well as enhancements for more analytical usage."
"From our experience with it, we would like the ability to change reports en masse in case of backend changes."
"I would like to see improvement in charts and metadata extraction."
"Often at the end of a heavy Crystal Reports/Excel day, both Crystal Reports and Excel will crash with various memory issues."
"However, the majority of technical support is in another country which can cause problems scheduling a contact time and can hamper verbal communication."
"I had an issue where if I had the main application in one Window and a fly out menu on another monitor, it would crash."
"The linking feature between tables has always been a bit buggy, which is not good because it is really the core of ensuring that the returned data is correct."
 

Pricing and Cost Advice

"I would rate the pricing a four out of ten, where one is low price and ten is high price. It is affordable."
"The pricing of Exchange Reporter Plus is very reasonable."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"We pay fifteen hundred dollars as licensing fee."
"This product costs a lot of money."
"I feel that SAP Crystal Reports is a reasonably priced product."
"SAP Crystal Reports is a very expensive solution."
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

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What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
 

Overview

 

Sample Customers

Sunbelt Rentals, Inc, Life Management Center, IBTS 
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about ManageEngine Exchange Reporter Plus vs. SAP Crystal Reports and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.