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ManageEngine Exchange Reporter Plus vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Exchange Repor...
Ranking in Reporting
33rd
Average Rating
9.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Crystal Reports
Ranking in Reporting
14th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Reporting category, the mindshare of ManageEngine Exchange Reporter Plus is 0.8%, up from 0.2% compared to the previous year. The mindshare of SAP Crystal Reports is 2.3%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.3%
ManageEngine Exchange Reporter Plus0.8%
Other96.9%
Reporting
 

Featured Reviews

reviewer2017023 - PeerSpot reviewer
Governance And Compliance Administrator at a agriculture with 10,001+ employees
Efficiently keeps track of how many mailboxes are created, how many are deleted, and things like that
We can keep track of how many mailboxes are created, how many are deleted, and things like that. It's a necessity for auditing to use a tool to monitor email tracking. So, it helps a lot with compliance. We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good."
"The email traffic analysis feature is very useful."
"Users have learned to write their own reports, reducing the load on our IT department."
"It is essential for our ERP reporting to function, so the value is very high."
"I like Crystal Reports, I think it's very easy to use and there are numerous forums I can look to when I need help."
"I have used numerous report writers in the past and by far Crystal Reports is the best."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"I have done incredible, innovative things with Crystal Reports, but only because I knew it so well and could synthesize breakthrough ideas on how to give the customer what they wanted."
"In general, Crystal Reports 2008 is a very robust reporting tool."
"It has been around long enough that any challenges you encounter can easily be found with a Google search."
 

Cons

"I am primarily interested in reporting and automation improvements."
"There is room for improvement in the reporting, maybe having more customizable reports would be good."
"Charting capabilities are incomplete relative to competitors."
"Some of the graphic displays are dodgy."
"From our experience with it, we would like the ability to change reports en masse in case of backend changes."
"Often at the end of a heavy Crystal Reports/Excel day, both Crystal Reports and Excel will crash with various memory issues."
"Business objects service packs are as notoriously bad as Microsoft new products."
"For companies that just have SAP Crystal Reports without one of the SAP server products that come with annual maintenance, about 3/10."
"I had an issue where if I had the main application in one Window and a fly out menu on another monitor, it would crash."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
 

Pricing and Cost Advice

"I would rate the pricing a four out of ten, where one is low price and ten is high price. It is affordable."
"The pricing of Exchange Reporter Plus is very reasonable."
"I feel that SAP Crystal Reports is a reasonably priced product."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"SAP Crystal Reports is a very expensive solution."
"We pay fifteen hundred dollars as licensing fee."
"This product costs a lot of money."
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902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

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What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
 

Overview

 

Sample Customers

Sunbelt Rentals, Inc, Life Management Center, IBTS 
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about ManageEngine Exchange Reporter Plus vs. SAP Crystal Reports and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.