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ManageEngine Exchange Reporter Plus vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Exchange Repor...
Ranking in Reporting
16th
Average Rating
9.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Crystal Reports
Ranking in Reporting
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Reporting category, the mindshare of ManageEngine Exchange Reporter Plus is 0.2%, up from 0.1% compared to the previous year. The mindshare of SAP Crystal Reports is 2.8%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Market Share Distribution
ProductMarket Share (%)
SAP Crystal Reports2.8%
ManageEngine Exchange Reporter Plus0.2%
Other97.0%
Reporting
 

Featured Reviews

reviewer2017023 - PeerSpot reviewer
Efficiently keeps track of how many mailboxes are created, how many are deleted, and things like that
We can keep track of how many mailboxes are created, how many are deleted, and things like that. It's a necessity for auditing to use a tool to monitor email tracking. So, it helps a lot with compliance. We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good.
MUHAMMAD_IMRAN - PeerSpot reviewer
Crystal Reports enables comprehensive data visualization but requires consistent integration practices for optimal accuracy
SAP Crystal Reports provides a clear picture for customer and vendor orders, showing whether orders are pending and delivering receivable and payable statuses, which allows understanding different scenarios categorically for client needs, ultimately satisfying both customers and clients. The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel, which makes accessing and understanding data from the database easier. The ability to generate different formats facilitates better data analysis, although occasionally advanced features such as workbench center directly enhance the experience. The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good."
"The email traffic analysis feature is very useful."
"I find Crystal Reports very easy to use, even for a non-technical person."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"It is an user-friendly solution."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"Using SAP Crystal Reports had a strong impact on our organization; it saves significant time by automating routine reporting tasks and reduced manual effort in preparing customer letters and reports."
 

Cons

"There is room for improvement in the reporting, maybe having more customizable reports would be good."
"I am primarily interested in reporting and automation improvements."
"I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"SAP Crystal Reports has some compatibility issues with third-party products."
"If at all possible, a little bit of improvement on the analytical side is needed."
"There could be improvements made to the analytics capabilities."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"SAP Crystal Reports should provide better support for dynamic connectors."
"The financing part needs improvement."
 

Pricing and Cost Advice

"The pricing of Exchange Reporter Plus is very reasonable."
"I would rate the pricing a four out of ten, where one is low price and ten is high price. It is affordable."
"We pay fifteen hundred dollars as licensing fee."
"I feel that SAP Crystal Reports is a reasonably priced product."
"This product costs a lot of money."
"SAP Crystal Reports is a very expensive solution."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Government
10%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

What do you like most about ManageEngine Exchange Reporter Plus?
We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good.
What needs improvement with ManageEngine Exchange Reporter Plus?
There is room for improvement in the reporting, maybe having more customizable reports would be good. ManageEngine ERP could do custom reporting.
What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Overview

 

Sample Customers

Sunbelt Rentals, Inc, Life Management Center, IBTS 
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about ManageEngine Exchange Reporter Plus vs. SAP Crystal Reports and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.