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ManageEngine ADSelfService Plus vs One Identity Password Manager comparison

ManageEngine and One Identity are both solutions in the Enterprise Password Managers category. ManageEngine is ranked #15 with an average rating of 9.0, while One Identity is ranked #14 with an average rating of 9.0. ManageEngine holds a 0.3% mindshare in EPM, compared to One Identity’s 0.3% mindshare. Additionally, 90% of ManageEngine users are willing to recommend the solution, compared to 75% of One Identity users who would recommend it.
ManageEngine ADSelfService ...
Read 9 ManageEngine ADSelfService Plus reviews
  • 253 Views
  • 74 Comparison Views
90% willing to recommend
One Identity Password Manager
Read 8 One Identity Password Manager reviews
  • 352 Views
  • 134 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 16, 2024

ManageEngine ADSelfService Plus and One Identity Password Manager are competitors in the password management arena. ManageEngine is often favored for its cost-effectiveness and strong customer support, while One Identity is chosen for its comprehensive solution and advanced features, which justify its higher cost for some organizations.

Features: ManageEngine ADSelfService Plus includes self-service password reset, multi-factor authentication, and password synchronization across multiple platforms. One Identity Password Manager offers advanced password recovery options, an intricate policy engine, and detailed logging for security compliance.

Room for Improvement: ManageEngine could enhance its advanced feature set and improve integration capabilities with larger enterprise needs. Additionally, expanding reporting and analytics features might increase appeal. One Identity Password Manager may benefit from simplifying its deployment process and reducing the solution's complexity. Improving the learning curve for new users and providing quicker setup options could also enhance user satisfaction.

Ease of Deployment and Customer Service: ManageEngine ADSelfService Plus is known for straightforward deployment and robust customer support, ensuring quick setup and efficient issue resolution. One Identity Password Manager presents a more complex deployment environment and steeper learning curve but compensates with detailed documentation and support. ManageEngine is often chosen for faster implementation, while One Identity's detailed setup requires more careful planning.

Pricing and ROI: ManageEngine ADSelfService Plus offers competitive pricing, with a prompt ROI due to lower initial setup costs and effective support models. In contrast, One Identity Password Manager demands a higher upfront investment; however, its extensive features can result in high ROI, especially for large organizations that value comprehensive capabilities. The choice between them may depend on budget constraints and complex password management needs.

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To learn more, read our detailed ManageEngine ADSelfService Plus vs. One Identity Password Manager Report (Updated: June 2025).
Buyer's Guide
ManageEngine ADSelfService Plus vs. One Identity Password Manager
June 2025
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Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
15th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
One Identity Password Manager
Ranking in Enterprise Password Managers
14th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 0.3%, up from 0.3% compared to the previous year. The mindshare of One Identity Password Manager is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Hussein Taha - PeerSpot reviewer
Provides wide options for multifactor authentication with very simple implementation
We struggled with the end users because most don't have the required IT background. They needed password resets for emails and accounts in the active directory. This created an issue for the help desk, and the system and ManageEngine ADSelfService Plus gave us a QR solution for the end users. Once an account is set up, you scan the QR code through Google authentication, Microsoft authentication or any program that can authenticate with the QR. You'll automatically generate a code that gives the port to reset or unlock your account very easily.
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Stefano Maffei - PeerSpot reviewer
An easy-to-use tool that offers its users strong security on the password management front
In my company, we use the solution's dictionary rule to see the availability of passwords or for the integration to other external systems with two-factor authentication The most valuable feature of the solution is that it's a standard product to help our customers implement a solution and to…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"Monitoring is one of the most valuable features for us."
"Having multifactor authentication in Windows machines."
"One of the most valuable features is the self-service capability. I"
"The solution enables agents to reset their passwords."
"The solution provides wide options for multifactor authentication."
"One Identity Password Manager is a stable solution."
"Password Manager is very effective at helping users reset their passwords."
"It is an absolutely scalable solution...The product is easy to install."
"It does have advantages over the other products that we are seeing. Other products don't have the out-of-the-box OTP option, whereas One Identity Password Manager has the out-of-the-box OTP option. It also has a cloud-based solution for generating OTPs. So, the customers can either opt for their own SMS gateway, or they can use the One Identity OTP option where they don't have to have an SMS gateway. With other products, customers must have their own SMS gateway."
"The solution is very customizable."
"It provides seamless integration with different types of password modules like temporary access passcode and MFA."
"What I found most valuable in One Identity Password Manager is its easy use. It's a flexible solution. It also supports many languages, including Arabic."
"It is extremely simple to integrate with various systems, including OTP, passwords, and so on because everything is based on our environment."
 

Cons

"The registration process could be improved. It should be easier for users to register for the service."
"We need more reports for visualization."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"Could be simplified, not user-friendly."
"The price must be reduced."
"There is a lack of specific information provided by the analytics portion of the software."
"They could improve their security of the products to prevent vulnerabilities."
"The UI needs improvement to match any other standard password manager because it's not very intuitive right now."
"There is a need for better Windows Eleven compatibility, especially for resetting passwords before login."
"One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization."
"I would like it to be more secure in terms of password storage."
"An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell, and One Identity is under Quest. The management gap resulted in poor support, which needs improvement."
"If there is a self-service option to update the mobile number, it will be much more useful."
"The software is complex on the backend, and there isn't enough documentation."
"The improvement required is an increase in the number of people who manage the product's support team."
 

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"Its price is on the cheaper side. It has a perpetual license, and everything is included in the license. You only have to pay separately for the SMS gateway or the OTP part."
"The price of One Identity Password Manager is average. There are other solutions that are more expensive, such as ARCON and others that are less expensive."
"The licensing for One Identity Password Manager depends on the customer's requirement. For example, it could be one year, or it could be three years. In general, One Identity Password Manager is not an expensive product. Pricing for it is competitive."
"Though the solution's price is reasonable, it depends on the number of users operating at the customer's end."
"It is not that expensive, as far as I recall. It was approximately $1.50 USD per user or something like that."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
11%
Wholesaler/Distributor
9%
Comms Service Provider
7%
Financial Services Firm
16%
Real Estate/Law Firm
15%
Government
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
See all answers
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
See all answers
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
See all answers
What do you like most about One Identity Password Manager?
It is an absolutely scalable solution...The product is easy to install.
See all answers
What is your experience regarding pricing and costs for One Identity Password Manager?
Though the solution's price is reasonable, it depends on the number of users operating at the customer's end. Suppose you have a customer with only a few users. In that case, the product's prices a...
See all answers
What needs improvement with One Identity Password Manager?
There is a need for better Windows Eleven compatibility, especially for resetting passwords before login. Additionally, the dictionary functionality needs improvement.
See all answers
 

Comparisons

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1Password vs One Identity Password Manager Logo
1Password vs One Identity Password Manager
Compared 100% of the time
More One Identity Password Manager Competitors
 

Product Reports

Buyer's Guide
ManageEngine ADSelfService Plus
May 2025
ManageEngine ADSelfService Plus reportDownload ManageEngine ADSelfService Plus product report
Buyer's Guide
One Identity Password Manager
May 2025
One Identity Password Manager reportDownload One Identity Password Manager product report
 

Overview

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

ManageEngine

Password Manager, a simple, secure, self-service solution from One Identity that enables your organization to implement stronger password policies while reducing its help desk workload.

One Identity
 

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai
Buyer's Guide
ManageEngine ADSelfService Plus vs. One Identity Password Manager
June 2025
Free Report: ManageEngine ADSelfService Plus vs. One Identity Password Manager
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