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Logpoint vs Logz.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Logpoint ensures compliance, cost predictability, and security, offering 40% ROI and fulfilling Department of Defense contract needs.
Sentiment score
7.1
Logz.io improved monitoring efficiency, reduced costs, streamlined operations, enhanced analytics, and increased user satisfaction, boosting productivity and savings.
 

Customer Service

Sentiment score
7.3
Logpoint's customer service is improving, but response times and communication barriers lead to varied user experiences worldwide.
Sentiment score
1.0
Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
CEO at a tech consulting company with 1-10 employees
Logpoint's customer support is not sufficient with only one engineer in the US.
Cyber Security Analyst at Pacific Propeller
I recommend a submission to Logpoint because I worked with it before.
System Engineer at Corporate Projukti Limited
 

Scalability Issues

Sentiment score
7.2
LogPoint's modular design ensures effective scalability across enterprise environments, integrating seamlessly and handling growth efficiently with high user ratings.
Sentiment score
6.0
Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.
It is web-based and accommodates the expansion of our organization.
Cyber Security Analyst at Pacific Propeller
Logpoint is scalable and capable of expanding.
CEO at a tech consulting company with 1-10 employees
 

Stability Issues

Sentiment score
6.4
Logpoint offers stable performance on adequate hardware but faces issues with limited resources, occasional bugs, and diverse log handling.
Sentiment score
7.2
Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.
I have received reports indicating glitches and downtimes with Logpoint.
CEO at a tech consulting company with 1-10 employees
 

Room For Improvement

Logpoint faces challenges in integration, user experience, and support, requiring improvements in detection, deployment, and interface customization.
Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Cyber Security Analyst at Pacific Propeller
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
System Engineer at Corporate Projukti Limited
Logpoint needs to be cloud-native, as currently, it is not.
CEO at a tech consulting company with 1-10 employees
 

Setup Cost

Logpoint offers affordable, transparent pricing with fixed and subscription options, remaining competitive compared to other SIEM solutions.
Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.
I rate the pricing at eight, suggesting it's relatively good or affordable.
CEO at a tech consulting company with 1-10 employees
 

Valuable Features

Logpoint excels with advanced logging, user-friendly interface, cost-effective pricing, and integrates UEBA and SOAR in one package.
Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
Cyber Security Analyst at Pacific Propeller
Exabeam's advantage is its AI-driven network AI; this AI feature is available, and Exabeam is powerful.
System Engineer at Corporate Projukti Limited
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
CEO at a tech consulting company with 1-10 employees
 

Categories and Ranking

Logpoint
Ranking in Log Management
30th
Ranking in Security Information and Event Management (SIEM)
27th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
User Entity Behavior Analytics (UEBA) (14th), Endpoint Detection and Response (EDR) (33rd), Security Orchestration Automation and Response (SOAR) (18th)
Logz.io
Ranking in Log Management
39th
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Log Management category, the mindshare of Logpoint is 0.8%, up from 0.4% compared to the previous year. The mindshare of Logz.io is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Logpoint0.8%
Logz.io0.9%
Other98.3%
Log Management
 

Featured Reviews

Rifat Hasan - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.
Derrick Brockel - PeerSpot reviewer
Senior Manager of Operations at a comms service provider with 10,001+ employees
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Construction Company
12%
Comms Service Provider
9%
University
7%
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My compan...
What is your primary use case for LogPoint?
I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not contact me. Bangladesh already has a Logpoint distributor. In terms of complianc...
Ask a question
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Comparisons

 

Also Known As

No data available
Logz
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about Logpoint vs. Logz.io and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.