We performed a comparison between LiveAgent and Notion based on real PeerSpot user reviews.
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software."The most valuable feature was how the solution helped us to prioritize tasks."
"Provides service level optimization."
"The product is easy to use and has good responsiveness."
"The initial setup is easy."
"The most valuable feature of the solution is its flexibility...The initial setup of Notion is easy."
"The product is easy to use and has good responsiveness."
"The ability to structure data is one of the most essential functions of Notion."
"We can install it on mobile phones, making it feasible to manage productivity."
"The product has a valuable feature for databases. It has a table and a calendar view and saves various documents in the system."
"I like the high level of customization in Notion."
"Connection to other softwares could be improved."
"There are other products that are more popular."
"Notion's UI could be better."
"The linked view of database, along with the sharing and permission settings, are areas with shortcomings in the solution that need improvement."
"It is complicated to connect Notion with external systems."
"There could be an automation feature included in the product."
"There could be an automation feature included in the product."
"Adding more color options to the application would enhance its usability and flexibility, allowing users to better customize their content"
"Notion's UI needs improvement."
"One area for improvement in the solution is the absence of integrated charts."
Earn 20 points
LiveAgent is ranked 11th in Knowledge Management Software while Notion is ranked 5th in Knowledge Management Software with 8 reviews. LiveAgent is rated 8.0, while Notion is rated 8.0. The top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". On the other hand, the top reviewer of Notion writes "Highly-recommended and customizable solution for extensive data management". LiveAgent is most compared with , whereas Notion is most compared with Bitrix24, Microsoft Project, Wrike and Zendesk.
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We monitor all Knowledge Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.