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QualityUnit Logo
120 views|51 comparisons
100% willing to recommend
Notion Logo
59 views|36 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between LiveAgent and Notion based on real PeerSpot user reviews.

Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software.
To learn more, read our detailed Knowledge Management Software Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature was how the solution helped us to prioritize tasks.""Provides service level optimization."

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"The product is easy to use and has good responsiveness.""The initial setup is easy.""The most valuable feature of the solution is its flexibility...The initial setup of Notion is easy.""The product is easy to use and has good responsiveness.""The ability to structure data is one of the most essential functions of Notion.""We can install it on mobile phones, making it feasible to manage productivity.""The product has a valuable feature for databases. It has a table and a calendar view and saves various documents in the system.""I like the high level of customization in Notion."

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Cons
"Connection to other softwares could be improved.""There are other products that are more popular."

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"Notion's UI could be better.""The linked view of database, along with the sharing and permission settings, are areas with shortcomings in the solution that need improvement.""It is complicated to connect Notion with external systems.""There could be an automation feature included in the product.""There could be an automation feature included in the product.""Adding more color options to the application would enhance its usability and flexibility, allowing users to better customize their content""Notion's UI needs improvement.""One area for improvement in the solution is the absence of integrated charts."

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Pricing and Cost Advice
Information Not Available
  • "The product is affordable compared to other platforms."
  • "The solution's pricing can seem steep, especially when you work with a lot of people. If you are working on your own or for another business, the solution's price won't affect you much."
  • "I rate the product's pricing a three out of ten. We only need to pay for it if we use it in the workspace."
  • "The product has good pricing."
  • "The product has good pricing."
  • "The product's pricing depends on the usage plans."
  • "The pricing structure is quite reasonable, and the basic plan covers the most essential features."
  • "Notion offers a free plan that covers most functionalities. Clients are only prompted to upgrade if they require AI capabilities, priced at $10 for unlimited usage, or if they need to add team members, typically around $10 per member."
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    Questions from the Community
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    Top Answer:I like the high level of customization in Notion.
    Top Answer:Notion offers a free plan that covers most functionalities. Clients are only prompted to upgrade if they require AI capabilities, priced at $10 for unlimited usage, or if they need to add team… more »
    Top Answer:One area for improvement in the solution is the absence of integrated charts. I'm anticipating that update, which would significantly enhance company use cases. Currently, the workaround involves… more »
    Ranking
    Views
    120
    Comparisons
    51
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    59
    Comparisons
    36
    Reviews
    8
    Average Words per Review
    401
    Rating
    8.0
    Comparisons
    Bitrix24 logo
    Compared 28% of the time.
    Microsoft Project logo
    Compared 26% of the time.
    Wrike logo
    Compared 23% of the time.
    Zendesk logo
    Compared 23% of the time.
    Learn More
    Overview

    Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.

    Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

    Notion is an all-in-one workspace that enables teams to collaborate, organize, and manage their work effectively. Its primary use case is to streamline project management, knowledge sharing, and task tracking. With its versatile functionality, Notion allows users to create and customize databases, wikis, and documents, making it a powerful tool for organizing information.

    The most valuable functionality of Notion lies in its flexibility and ease of use. Users can create and link various types of content, such as text, images, files, and even embed external resources. This enables teams to centralize their work and collaborate seamlessly, eliminating the need for multiple tools. Notion's drag-and-drop interface and intuitive editing features make it accessible to users of all technical backgrounds.

    Notion helps organizations by fostering transparency, improving productivity, and enhancing knowledge management. By providing a centralized platform for collaboration, teams can easily access and contribute to shared projects, reducing communication gaps and ensuring everyone is on the same page.

    Notion's powerful search functionality and tagging system enable efficient information retrieval, making it easier to find and share knowledge within the organization.
    Sample Customers
    Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S, Oxford University
    Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
    Company Size
    No Data Available
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    Buyer's Guide
    Knowledge Management Software
    May 2024
    Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    LiveAgent is ranked 11th in Knowledge Management Software while Notion is ranked 5th in Knowledge Management Software with 8 reviews. LiveAgent is rated 8.0, while Notion is rated 8.0. The top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". On the other hand, the top reviewer of Notion writes "Highly-recommended and customizable solution for extensive data management". LiveAgent is most compared with , whereas Notion is most compared with Bitrix24, Microsoft Project, Wrike and Zendesk.

    See our list of best Knowledge Management Software vendors.

    We monitor all Knowledge Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.