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Kong Konnect vs TwelveLabs comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kong Konnect
Ranking in API Management
12th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
AI Observability (17th)
TwelveLabs
Ranking in API Management
56th
Average Rating
8.0
Reviews Sentiment
3.6
Number of Reviews
1
Ranking in other categories
AI Content Creation (24th)
 

Mindshare comparison

As of October 2026, in the API Management category, the mindshare of Kong Konnect is 1.2%, up from 1.0% compared to the previous year. The mindshare of TwelveLabs is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Kong Konnect1.2%
TwelveLabs0.5%
Other98.3%
API Management
 

Featured Reviews

AK
CTO at Keogh Innovation
Centralizes API and AI control planes and has enabled federated self-service for many teams
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases. That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic. The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.
SP
Independent AI Research and Cultural Consultant
Collaboration has expanded my annotation skills and deepens my cross-cultural communication
The only features I observed from TwelveLabs during my collaboration were related to my limited use of the software Encord, which was fairly easy for a moderately tech-literate individual and project managers to navigate, although I could tell that the videos were generated by AI and was uncertain about how much of it was driven by AI agents. I noticed the typed annotations during the annotation process and attempted to discern which were completed by humans, given the blind review nature of the collaboration. I found it intriguing that I could not know the backgrounds or expertise of my colleagues, which highlights language and cultural barriers in multicultural environments despite my fluency in English and Korean.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think it's a really great tool, and I've seen a number of enterprise companies using it."
"Kong Konnect has positively impacted my organization by making our development easier and helping us push new routes to our current customers."
"My advice for others looking into using Kong Konnect is to please go with it, as it is very good compared to other tools in the market, low cost, has a user-friendly interface, is easy to set up, and customer support is also very good."
"Kong Konnect has positively impacted our organization by securing our APIs, which is one of the main concerns for us, and securing our APIs has benefited our organization by improving compliance and reducing incidents."
"Kong Konnect has impacted my organization positively, particularly in enhancing security and providing a compliance dashboard for applications, making it a very positive impact on my organization."
"Technical support from Proofpoint was absolutely excellent."
"The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise."
"Their tech support is excellent; when I raise an incident or a support ticket, it gets answered in four hours."
"I found that TwelveLabs was very considerate while maintaining professional boundaries, which is something I do not take for granted."
 

Cons

"Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams."
"Kong Konnect needs improvement in the UI."
"When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers."
"Kong Konnect can be improved by simplifying pricing to make it more transparent, simplifying the user experience so that non-technical people can also configure API specifications, and by supporting more enterprise plugins and third-party integrations to make it more robust."
"I do not rate Kong Konnect a nine out of ten because the configuration can be complex and not beginner-friendly."
"I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer."
"I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this."
"Pricing was the issue as it becomes very expensive due to the nature of local circumstances."
"I advise others looking into using TwelveLabs to probe the right areas of concern and potential for training AI systems to be perceptive while applying human standards in quality assurance and continuously researching the risks and implications of these AI systems, as I remain cautious about their ability to derive insights from visual data due to the complexities of human experiences that they cannot fully grasp."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Construction Company
8%
Construction Company
23%
Manufacturing Company
11%
Comms Service Provider
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Kong Konnect?
Regarding my experience with pricing, setup cost, and licensing, I find that the pricing can be made more transparent and more helpful for enterprise integration.
What needs improvement with Kong Konnect?
I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this. I would suggest that Kong make the routes or services appear in...
What is your primary use case for Kong Konnect?
We use Kong Konnect primarily for centralized API management, API security, Kubernetes ingress management, traffic control, observability, and governance across multiple environments. Additionally,...
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Overview

Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: October 2026.
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