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Kong Konnect vs SentinelOne Singularity Cloud Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Kong Konnect improves efficiency with reduced debugging time, enhanced API performance, faster deployments, and increased revenue with fewer resources.
Sentiment score
5.7
SentinelOne Singularity Cloud Security enhances productivity, reduces costs, and improves security efficiency, offering better ROI versus competitors like Wiz.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
Lead Software Engineer at a computer software company with 51-200 employees
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Solution Architect at Dhanyaayai enterprise private limited
I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.
CTO at Keogh Innovation
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
With SentinelOne Singularity Cloud Security, we reduce investigation time to about 80%.
Cybersecurity And Information Governance Head at Aeren
SentinelOne Singularity Cloud Security has helped reduce the time required for threat investigation and response by providing automated detection, detailed context, and centralized visibility.
Desktop Support Engineer at a outsourcing company with 51-200 employees
 

Customer Service

Sentiment score
7.8
Kong Konnect offers efficient, responsive customer service with rapid issue resolution and 24/7 support, praised for its global accessibility.
Sentiment score
7.5
SentinelOne Singularity Cloud Security support is generally praised, though some report delays and less personalized service after acquisition.
Technical support from Proofpoint was absolutely excellent.
Senior Software Engineer at Netenrich
When I raise an incident or a support ticket, it gets answered in four hours.
API Technical Architect at Independent API Consultant
They offer twenty-four-hour support with SLA-based response times.
Solution Architect at Dhanyaayai enterprise private limited
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Scalability Issues

Sentiment score
7.8
Kong Konnect excels in scalable microservices, auto-scaling, and flexible cloud platform management, supporting seamless traffic control and automation.
Sentiment score
7.8
SentinelOne Singularity excels in scalable cloud security, offering seamless onboarding and flexible pricing to accommodate growth and varied deployments.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Solution Architect at Dhanyaayai enterprise private limited
Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding.
CTO at Keogh Innovation
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
 

Stability Issues

Sentiment score
8.0
Kong Konnect is highly stable, effectively handling API-heavy environments with reliable performance and minimal disruptions.
Sentiment score
8.3
SentinelOne Singularity Cloud Security is highly reliable and stable, with minor UI glitches, earning high user satisfaction ratings.
It was very fast, and we did not experience any interruptions.
Senior Software Engineer at Netenrich
Kong Konnect is very stable with no issues regarding reliability in my experience.
Solution Architect at Dhanyaayai enterprise private limited
I've seen them run at major scale in large companies across the whole of Europe.
CTO at Keogh Innovation
I would rate the stability of SentinelOne Singularity Cloud Security a 10 because as of now we have not faced any stability issues.
Security Analyst at Softcell Technologies Limited
SentinelOne Singularity Cloud Security operates consistently, and that is how a product should work—you should not have to worry about it.
Technical Lead at a tech vendor with 51-200 employees
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
 

Room For Improvement

Kong Konnect needs enhanced debugging, clearer UI, streamlined pricing, and better CI/CD integration to improve user experience.
SentinelOne Singularity Cloud Security needs better integrations, customization, reporting, and UI, with a focus on cost and performance.
The licensing model could be simplified, especially in how they charge and track usage.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
API Technical Architect at Independent API Consultant
Token integration presents challenges and has implementation complexities that need addressing.
Solution Architect at Dhanyaayai enterprise private limited
It gives our management a false impression of there being no open incidents over that period.
Information Security Manager at SBI General Insurance
A centralized dashboard with numerous metrics would improve user understanding.
Development Manager at SBI General Insurance
I feel there is room for improvement in SentinelOne Singularity Cloud Security, particularly in creating custom dashboards since it only has a default dashboard feature, and a capability for creating custom dashboards would help us a lot as analysts.
Security Analyst at Softcell Technologies Limited
 

Setup Cost

Kong Konnect's mixed user experiences stem from straightforward setup but high pricing and unclear cost structures concern enterprises.
SentinelOne is cost-effective for enterprises but pricey for small businesses, offering flexible, scalable pricing with potential discounts.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
Senior Software Engineer at Netenrich
I wouldn't say that the setup cost is much more compared to using any other product.
CTO at Keogh Innovation
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
I was able to consolidate two security vendors into one by switching to SentinelOne, and I now pay less than I did for either of them.
Director, DevOps at Relay Network
 

Valuable Features

Kong Konnect simplifies API management with seamless integration, robust security, and hybrid deployment, boosting productivity and collaboration.
SentinelOne Singularity Cloud Security excels in AI-driven threat detection, automated responses, and efficient, user-friendly cloud security management.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
Lead Software Engineer at a computer software company with 51-200 employees
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
Solution Architect at Dhanyaayai enterprise private limited
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
It has a lot of links to go back into GitLab or into AWS to validate the CDF configuration, and then it gives a lot of guidance for remediation.
VP - Information Technology at a financial services firm with 201-500 employees
 

Categories and Ranking

Kong Konnect
Ranking in AI Observability
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
API Management (13th)
SentinelOne Singularity Clo...
Ranking in AI Observability
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
140
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (4th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (3rd), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st)
 

Mindshare comparison

As of August 2026, in the AI Observability category, the mindshare of Kong Konnect is 0.6%. The mindshare of SentinelOne Singularity Cloud Security is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security1.7%
Kong Konnect0.6%
Other97.7%
AI Observability
 

Featured Reviews

AK
CTO at Keogh Innovation
Centralizes API and AI control planes and has enabled federated self-service for many teams
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases. That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic. The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.
KP
Software Developer at Softcell Technologies Limited
Advanced rollback and AI-driven insights have protected endpoints and simplified security operations
We can check multiple types of alerts and triggers, and we can analyze these. There are many types of functions such as Kill, Quarantine, and remediate rollback types of features, which we can use for client safety. The rollback feature is the best feature because it is only used in SentinelOne Singularity Cloud Security. We have used multiple types of EDR, but the rollback feature is unique to SentinelOne Singularity Cloud Security. When many types of attacks happen in an organization, the rollback feature deletes all types of malicious files and other malware-type files and completely cleans your system. This feature is very interesting according to me. SentinelOne Singularity Cloud Security provides many types of features such as Kill and Quarantine, which are very interesting features for security operations. There are deep visibility features, and Purple AI is also one of the best features. It is easy for security operations and incident response. We can check log analysis with the help of deep visibility, and any types of attacks, malware, and phishing attacks are detected by SentinelOne Singularity Cloud Security. Many types of security operations can be tracked and observed with the help of SentinelOne Singularity Cloud Security. Purple AI is one of the interesting features in SentinelOne Singularity Cloud Security. Deep visibility is one of the best features in SentinelOne Singularity Cloud Security. You can find any types of logs and any types of devices through searching portals, similar to Google search. It gives you information regarding this. With deep visibility, you can search for any name. For example, we can search for any name and check what is happening with that person's laptops, what USB is connected or disconnected, and whether the network is connected or not. This is with the help of Purple AI.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
13%
Manufacturing Company
13%
Construction Company
7%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise28
Large Enterprise64
 

Questions from the Community

What is your experience regarding pricing and costs for Kong Konnect?
Regarding my experience with pricing, setup cost, and licensing, I find that the pricing can be made more transparent and more helpful for enterprise integration.
What needs improvement with Kong Konnect?
I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this. I would suggest that Kong make the routes or services appear in...
What is your primary use case for Kong Konnect?
We use Kong Konnect primarily for centralized API management, API security, Kubernetes ingress management, traffic control, observability, and governance across multiple environments. Additionally,...
What is your experience regarding pricing and costs for PingSafe?
It's somewhat on the expensive side for SentinelOne Singularity Cloud Security, but looking at where the value is and looking at the long-term relationship and how the pricing is evolving, I think ...
What needs improvement with PingSafe?
SentinelOne Singularity Cloud Security is a strong platform, but there are areas where it could be improved. Adding more flexible customization options for alerts, more advanced reporting and dashb...
What is your primary use case for PingSafe?
The main use cases for SentinelOne Singularity Cloud Security are protecting workloads and applications by improving threat detection, visibility, and response. We rely on it most for the monitorin...
 

Also Known As

No data available
PingSafe
 

Overview

Find out what your peers are saying about Kong Konnect vs. SentinelOne Singularity Cloud Security and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.