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Kong Konnect vs SentinelOne Singularity Cloud Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Kong Konnect reduced debugging by 30%, improved API performance, enhanced security, and cut costs through efficient team management.
Sentiment score
5.8
SentinelOne Singularity Cloud Security boosts efficiency and cost savings with automation, enhancing productivity and security operations by 80%.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
Lead Software Engineer at a computer software company with 51-200 employees
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Solution Architect at Dhanyaayai enterprise private limited
I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.
CTO at Keogh Innovation
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
 

Customer Service

Sentiment score
7.8
Kong Konnect offers responsive 24/7 customer support with quick resolutions, tiered services, and community assistance enhancing user experience.
Sentiment score
7.7
SentinelOne Singularity Cloud Security support is generally effective and proactive, with some feedback highlighting occasional delays and expertise variation.
Technical support from Proofpoint was absolutely excellent.
Senior Software Engineer at Netenrich
When I raise an incident or a support ticket, it gets answered in four hours.
API Technical Architect at Independent API Consultant
They offer twenty-four-hour support with SLA-based response times.
Solution Architect at Dhanyaayai enterprise private limited
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Scalability Issues

Sentiment score
7.8
Kong Konnect offers high scalability and flexibility for microservices, supporting auto-scaling and diverse deployments on cloud platforms.
Sentiment score
8.0
SentinelOne Singularity Cloud Security is scalable, easily adaptable, and resource-friendly, supporting seamless integration with minimal configuration challenges.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Solution Architect at Dhanyaayai enterprise private limited
Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding.
CTO at Keogh Innovation
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
 

Stability Issues

Sentiment score
8.0
Kong Konnect efficiently manages heavy API loads with reliable routing, stable data planes, and minimal control plane issues.
Sentiment score
8.3
SentinelOne Singularity Cloud Security is praised for stability and reliability, offering dependable, lag-free performance despite minor UI issues.
It was very fast, and we did not experience any interruptions.
Senior Software Engineer at Netenrich
Kong Konnect is very stable with no issues regarding reliability in my experience.
Solution Architect at Dhanyaayai enterprise private limited
I've seen them run at major scale in large companies across the whole of Europe.
CTO at Keogh Innovation
I would rate the stability of SentinelOne Singularity Cloud Security a 10 because as of now we have not faced any stability issues.
Security Analyst at Softcell Technologies Limited
SentinelOne Singularity Cloud Security operates consistently, and that is how a product should work—you should not have to worry about it.
Technical Lead at CloudBolt Software
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
 

Room For Improvement

Kong Konnect needs better debugging, clearer documentation, simpler configuration, enhanced CI/CD integration, improved RBAC support, and a simplified pricing model.
SentinelOne Singularity Cloud Security faces onboarding and integration challenges, slow response times, high costs, and needs usability improvements.
The licensing model could be simplified, especially in how they charge and track usage.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
API Technical Architect at Independent API Consultant
Token integration presents challenges and has implementation complexities that need addressing.
Solution Architect at Dhanyaayai enterprise private limited
It gives our management a false impression of there being no open incidents over that period.
Information Security Manager at SBI General Insurance
A centralized dashboard with numerous metrics would improve user understanding.
Development Manager at SBI General Insurance
I feel there is room for improvement in SentinelOne Singularity Cloud Security, particularly in creating custom dashboards since it only has a default dashboard feature, and a capability for creating custom dashboards would help us a lot as analysts.
Security Analyst at Softcell Technologies Limited
 

Setup Cost

Enterprise buyers prefer direct vendor purchases for Kong Konnect licenses due to cloud marketplace limitations and varying pricing perceptions.
SentinelOne Singularity Cloud Security is competitively priced, offering cost-effective modular options with discounts, though scaling may increase costs.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
Senior Software Engineer at Netenrich
I wouldn't say that the setup cost is much more compared to using any other product.
CTO at Keogh Innovation
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
I was able to consolidate two security vendors into one by switching to SentinelOne, and I now pay less than I did for either of them.
Director, DevOps at Relay Network
 

Valuable Features

Kong Konnect offers centralized API management with robust analytics, enhanced security features, scalability, and improved developer productivity.
SentinelOne Singularity Cloud Security provides AI-driven threat detection with real-time protection, seamless integration, and automated remediation for efficient operations.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
Lead Software Engineer at a computer software company with 51-200 employees
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
Solution Architect at Dhanyaayai enterprise private limited
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
The user-friendliness is the most valuable feature.
Security Administrator at a retailer with 10,001+ employees
 

Categories and Ranking

Kong Konnect
Ranking in AI Observability
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
API Management (13th)
SentinelOne Singularity Clo...
Ranking in AI Observability
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
131
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (3rd), Cloud Security Posture Management (CSPM) (4th), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
 

Mindshare comparison

As of July 2026, in the AI Observability category, the mindshare of Kong Konnect is 0.6%. The mindshare of SentinelOne Singularity Cloud Security is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security1.7%
Kong Konnect0.6%
Other97.7%
AI Observability
 

Featured Reviews

AK
CTO at Keogh Innovation
Centralizes API and AI control planes and has enabled federated self-service for many teams
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases. That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic. The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.
KP
Software Developer at Softcell Technologies Limited
Advanced rollback and AI-driven insights have protected endpoints and simplified security operations
We can check multiple types of alerts and triggers, and we can analyze these. There are many types of functions such as Kill, Quarantine, and remediate rollback types of features, which we can use for client safety. The rollback feature is the best feature because it is only used in SentinelOne Singularity Cloud Security. We have used multiple types of EDR, but the rollback feature is unique to SentinelOne Singularity Cloud Security. When many types of attacks happen in an organization, the rollback feature deletes all types of malicious files and other malware-type files and completely cleans your system. This feature is very interesting according to me. SentinelOne Singularity Cloud Security provides many types of features such as Kill and Quarantine, which are very interesting features for security operations. There are deep visibility features, and Purple AI is also one of the best features. It is easy for security operations and incident response. We can check log analysis with the help of deep visibility, and any types of attacks, malware, and phishing attacks are detected by SentinelOne Singularity Cloud Security. Many types of security operations can be tracked and observed with the help of SentinelOne Singularity Cloud Security. Purple AI is one of the interesting features in SentinelOne Singularity Cloud Security. Deep visibility is one of the best features in SentinelOne Singularity Cloud Security. You can find any types of logs and any types of devices through searching portals, similar to Google search. It gives you information regarding this. With deep visibility, you can search for any name. For example, we can search for any name and check what is happening with that person's laptops, what USB is connected or disconnected, and whether the network is connected or not. This is with the help of Purple AI.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
13%
Manufacturing Company
13%
Computer Software Company
7%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise27
Large Enterprise63
 

Questions from the Community

What is your experience regarding pricing and costs for Kong Konnect?
The processing of the license for Kong Konnect is normally handled by procurement, so in large enterprises, that's not something I've had to deal with, so I can't really comment on that at all. Set...
What needs improvement with Kong Konnect?
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is...
What is your primary use case for Kong Konnect?
My main use case for Kong Konnect, at least with the clients that I work with, is to create a centralized single pane of glass for all of their control planes, whether it be for their API gateways ...
What is your experience regarding pricing and costs for PingSafe?
The pricing is basically not very low and very high. It is in the middle range for easy buying for any small organization and big organization. According to me, it is the best price for the EDR. We...
What needs improvement with PingSafe?
According to me, there is one thing I dislike, which is the dashboard. SentinelOne Singularity Cloud Security does not provide a custom dashboard according to our mindset. There are more types of E...
What is your primary use case for PingSafe?
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar to SentinelOne Singularity Cloud Security and other EDR solutions. We used the C...
 

Also Known As

No data available
PingSafe
 

Overview

Find out what your peers are saying about Kong Konnect vs. SentinelOne Singularity Cloud Security and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.