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KnowBe4 vs SecurityIQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SecurityIQ
Ranking in Security Awareness Training
7th
Average Rating
9.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Security Awareness Training category, the mindshare of KnowBe4 is 27.4%, down from 34.1% compared to the previous year. The mindshare of SecurityIQ is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

Brad Mathis - PeerSpot reviewer
Lowers human element risks and has innovative training
Some more AI-driven automation for creating training and phishing testing campaigns, as well as automated reporting would help. The Phish Alert button could be improved, although it is understood this is due to Microsoft's constant changes. Any improvements in wizards and documentation are always a good thing!. Additonal areas for improvement could be around the technical training and best practice training areas such as NIST CSF, CISv8, Cyberinsurance, and more. Clearer whitelisting requirements are always appreciated. However, the current levels are significant and appreciated.
Vagner Nunes - PeerSpot reviewer
An Automatic Solution for providing Tailored Training To Employees
I was responsible for training for a partnership with Infra Infra  company and for that I used SecurityIQ.  They have a a a knowledge base and a program. They have a very robust training system for the new for different levels of of professionals. That is their most valuable feature.  The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped us tremendously in cybersecurity awareness."
"Their support is very quick and informative, deserving a rating of 10."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"The ability to have business leadership be aware of their users' security posture as well as any kind of security awareness training being pushed by cybersecurity insurance and underwriters is valuable."
"The solution is very well priced and very affordable."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now."
"The main advantages are the user-friendly UI and its overall ease of use."
"They have a a a knowledge base and a program. They have a very robust training system for the new for different levels of of professionals. That is their most valuable feature."
 

Cons

"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"This product has a questions and answers section which is in text form. It could be updated to include a video game format where an employee uses the game to answer these scenarios."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"I would like to see Novo4 expand to other channels outside of emails to things such as text messages."
"As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient."
"During the last downtime, it caused significant disruption as users couldn't access the system."
"If a new feature is introduced and a user without an IT background faces difficulty in operating the new feature, chat bots would be very helpful to ask questions and get responses."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"The training should be improved in regards to the needs of the customers. It has to be understood what kind of training should be provided and also provide assessments."
 

Pricing and Cost Advice

"It's about five dollars a seat per month."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
"I rate the product pricing as four out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
7%
Construction Company
7%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What is your experience regarding pricing and costs for KnowBe4?
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously mor...
What needs improvement with KnowBe4?
It is difficult to identify areas for improvement because this company is developing rapidly, and they are working on AI assistance for creating better knowledge, better learning experiences, and c...
What do you like most about SecurityIQ?
They have a a a knowledge base and a program. They have a very robust training system for the new for different levels of of professionals. That is their most valuable feature.
What needs improvement with SecurityIQ?
The training should be improved in regards to the needs of the customers. It has to be understood what kind of training should be provided and also provide assessments.
What is your primary use case for SecurityIQ?
I was responsible for training for a partnership with Infra Infra company and for that I used SecurityIQ.
 

Comparisons

No data available
 

Overview

 

Sample Customers

West Aurora Public School District 129
Technical Financial Solutions, Arkansas Securities Department, America’s Car-Mart
Find out what your peers are saying about KnowBe4, Proofpoint, Sophos and others in Security Awareness Training. Updated: May 2025.
856,873 professionals have used our research since 2012.