Kiteworks vs SolarWinds Serv-U File Transfer Protocol Server comparison

Kiteworks and SolarWinds are both solutions in the Managed File Transfer (MFT) category. Kiteworks is ranked #8 with an average rating of 8.0, while SolarWinds is ranked #25. Kiteworks holds a 4.3% mindshare in MFT, compared to SolarWinds’s 1.3% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 100% of SolarWinds users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

5,089 Views
2,341 Comparison Views

100% willing to recommend

SolarWinds Serv-U File Tran...

Read 1 SolarWinds Serv-U File Transfer Protocol Server review

593 Views
593 Comparison Views

100% willing to recommend

Kiteworks

SolarWinds Serv-U File Tran...

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Executive Summary

We performed a comparison between Kiteworks and SolarWinds Serv-U File Transfer Protocol Server based on real PeerSpot user reviews.

Find out what your peers are saying about Fortra, BMC, IBM and others in Managed File Transfer (MFT).

To learn more, read our detailed Managed File Transfer (MFT) Report (Updated: June 2026).

Buyer's Guide

Managed File Transfer (MFT)

June 2026

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Helped 903,807 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Managed File Transfer (MFT)

8th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (17th), Email Security (26th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)

SolarWinds Serv-U File Tran...

Ranking in Managed File Transfer (MFT)

25th

Average Rating

7.0

Reviews Sentiment

4.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Managed File Transfer (MFT) category, the mindshare of Kiteworks is 4.3%, down from 10.0% compared to the previous year. The mindshare of SolarWinds Serv-U File Transfer Protocol Server is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed File Transfer (MFT) Mindshare Distribution
Product	Mindshare (%)
Kiteworks	4.3%
SolarWinds Serv-U File Transfer Protocol Server	1.3%
Other	94.4%

Managed File Transfer (MFT)

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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reviewer2292672

Lead Analyst at a integrator with 51-200 employees

The solution can be used for internal file transfer, but its technical support and third-party integrations should be improved

I am comparing SolarWinds Serv-U File Transfer Protocol Server, WS_FTP, and Wing FTP for my current company. We use the solution for multiple purposes, and it should be user-friendly when integrating something. We cannot always depend on the support team to come and fix the issues. Overall, I rate SolarWinds Serv-U File Transfer Protocol Server a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"Scalability is impressive."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"I can identify from which region our users are uploading or downloading files."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The solution removes the limitations with file attachment size that is found with regular email."

"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."

More Kiteworks pros

"We use SolarWinds Serv-U File Transfer Protocol Server for internal file transfer."

Cons

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

"There is one particular thing that is a nuisance."

"File location could be improved."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

More Kiteworks cons

"The solution’s technical support should be improved."

Pricing and Cost Advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The price of Kiteworks is reasonable."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The pricing of the solution is INR 3,00,000."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Government

10%

Comms Service Provider

10%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

No data available

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Product Reports

Buyer's Guide

Kiteworks

June 2026

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Buyer's Guide

Managed File Transfer (MFT)

June 2026

SolarWinds Serv-U File Transfer Protocol Server report

Download SolarWinds Serv-U File Transfer Protocol Server product report

Also Known As

Accellion

Serv-U File Transfer Protocol Server, Serv-U FTP Server

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

SolarWinds Serv-U File Transfer Protocol Server offers reliable and secure file transfer solutions tailored for businesses managing large volumes of data.

Designed for secure, accessible, and easy management of file transfers, SolarWinds Serv-U FTP Server is a valuable tool for IT professionals. It ensures that file transfers are handled with robust security measures, providing a seamless user experience for end-users and administrators alike. Its comprehensive nature allows it to cater to the needs of different organizational structures.

What are the key features of SolarWinds Serv-U FTP Server?

Secure File Sharing: Ensures data is protected with encryption and security protocols.
Web-based Interface: Simplifies management with a web-client for ease of use.
LDAP and Active Directory Support: Streamlines user management and authentication.
Automated File Transfers: Schedule and automate processes to reduce manual tasks.
Detailed Reporting: Provides insights into file transfer activity for better decision-making.

What benefits should users anticipate?

Efficiency Improvement: Automates file transfers, saving time and reducing errors.
Data Security: Maintains high standards for encrypting file transfers.
Scalability: Adapt to increasing demands with ease, supporting growth.
Cost-effectiveness: Optimizes resource allocation, which can reduce expenditures.

SolarWinds Serv-U FTP Server finds widespread use in industries such as finance, healthcare, and technology, where secure and efficient file transfers are essential. In finance, it manages sensitive transactions securely, while in healthcare, it ensures patient records are transferred with strict compliance standards. In technology firms, it supports vast data transfer needs, maintaining security and efficiency across all operations.

SolarWinds

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

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Managed File Transfer (MFT)

June 2026

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