We performed a comparison between Kiteworks and SolarWinds Serv-U File Transfer Protocol Server based on real PeerSpot user reviews.
Find out what your peers are saying about Progress Software, BMC, IBM and others in Managed File Transfer (MFT)."The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"We use SolarWinds Serv-U File Transfer Protocol Server for internal file transfer."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"The solution’s technical support should be improved."
More SolarWinds Serv-U File Transfer Protocol Server Pricing and Cost Advice →
Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews while SolarWinds Serv-U File Transfer Protocol Server is ranked 20th in Managed File Transfer (MFT) with 1 review. Kiteworks is rated 8.8, while SolarWinds Serv-U File Transfer Protocol Server is rated 7.0. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of SolarWinds Serv-U File Transfer Protocol Server writes "The solution can be used for internal file transfer, but its technical support and third-party integrations should be improved". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense, whereas SolarWinds Serv-U File Transfer Protocol Server is most compared with MOVEit, WS_FTP Server and Fortra's GoAnywhere MFT.
See our list of best Managed File Transfer (MFT) vendors.
We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
