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Keeper Enterprise Password Manager vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Keeper Enterprise Password Manager is valued for secure access, time savings, reduced risks, and cost-effective price-performance ratio.
Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
 

Customer Service

Sentiment score
7.6
Keeper Enterprise's customer service is effective and responsive, with minor delays, users generally find support satisfactory and positive.
Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
 

Scalability Issues

Sentiment score
8.4
Keeper Enterprise Password Manager effectively supports various organization sizes, maintaining performance and scalability under extensive usage and growth.
Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
 

Stability Issues

Sentiment score
8.6
Keeper Enterprise Password Manager is praised for reliability, stability, scalability, zero downtime, and excellent support, ensuring long-term viability.
Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
 

Room For Improvement

Feedback highlights areas for improvement in user experience, offline access, API integration, organization, stability, and cost reduction.
OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
 

Setup Cost

Keeper Enterprise Password Manager offers affordable plans with strong value, catering to individuals, families, and enterprises against cyber threats.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
 

Valuable Features

Keeper Enterprise provides strong security and convenience with cross-platform access, password management, and organization features for teams.
OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
The ability to share credentials easily and securely was a big improvement.
 

Categories and Ranking

Keeper Enterprise Password ...
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Enterprise Password Managers (10th)
OpenText Identity Governance
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Identity Management (IM) (30th)
 

Mindshare comparison

Keeper Enterprise Password Manager and OpenText Identity Governance aren’t in the same category and serve different purposes. Keeper Enterprise Password Manager is designed for Enterprise Password Managers and holds a mindshare of 4.9%, up 3.6% compared to last year.
OpenText Identity Governance, on the other hand, focuses on Identity Management (IM), holds 0.6% mindshare, down 0.6% since last year.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
Keeper Enterprise Password Manager4.9%
Azure Key Vault18.6%
AWS Secrets Manager16.5%
Other60.0%
Enterprise Password Managers
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
OpenText Identity Governance0.6%
SailPoint Identity Security Cloud19.1%
Microsoft Entra ID12.2%
Other68.1%
Identity Management (IM)
 

Featured Reviews

Parwiz ElmJo - PeerSpot reviewer
It's an inexpensive, scalable solution that has improved our security
We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure.  Keeper has strong security features.  The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability.  I…
JoelHercik - PeerSpot reviewer
A mature, capable solution that should be available as a cloud solution
They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Government
5%
Comms Service Provider
15%
Educational Organization
12%
Government
10%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What is your primary use case for Keeper?
I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
What do you like most about NetIQ Identity Governance?
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review...
What needs improvement with NetIQ Identity Governance?
NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging...
What advice do you have for others considering NetIQ Identity Governance?
The solution is worth using because of its flexibility, especially in integrating applications. However, the time required for integration varies based on the quality of documentation provided for ...
 

Also Known As

Keeper Security
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Western & Southern Financial Group
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), CyberArk and others in Enterprise Password Managers. Updated: August 2025.
867,497 professionals have used our research since 2012.