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Kaspersky Cybersecurity Services vs SMX comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Cybersecurity Ser...
Ranking in Managed Security Services Providers (MSSP)
8th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SMX
Ranking in Managed Security Services Providers (MSSP)
12th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Kaspersky Cybersecurity Services is 1.4%, up from 1.0% compared to the previous year. The mindshare of SMX is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Kaspersky Cybersecurity Services1.4%
SMX0.8%
Other97.8%
Managed Security Services Providers (MSSP)
 

Featured Reviews

reviewer2736225 - PeerSpot reviewer
Program Manager at a outsourcing company with 51-200 employees
Real-time monitoring has strengthened our defenses but ongoing upgrades and AI features need work
There is definitely room for improvement, especially with AI coming into play. I believe they are already working on it, but we probably have an older version because it is an on-premises solution. Licensing costs must remain competitive with so many things coming up in the market. The problem arises as everything is now driven by AI, and everyone looks to change partners for more productive and cheaper rates to save on OPEX. We are not yet working with automation software solutions. We are still working on those items as part of a roadmap, but we have not yet started implementation. We are looking for solutions such as EDR and network security at this time.
RA
Network Support Technician at Astound Broadband
Centralized view has simplified modem checks and has improved troubleshooting speed
I don't appreciate the way that the alarms show. When there is an alarm, the search functionality for it is a bit awkward. I want to be able to check alarms and have it show me only the alarms for that particular device instead of everything on the network and then having to refilter it. It gets a little finicky sometimes, especially in the moment when I'm trying to troubleshoot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Kaspersky Cybersecurity Services is a major reason I chose this solution because the brand has a constant knack for keeping up with security."
"The most valuable features of Kaspersky Cybersecurity Services are the light use of resources, plenty of functionality and scans are quick."
"Its automation capabilities are beneficial for checking compliance with suppliers and vendors internationally during logistical transitions."
"I appreciate that it displays all the important information on one screen, such as if it's online, light levels of the fiber coming in, and whether they have anything connected to the equipment."
 

Cons

"Kaspersky Cybersecurity Services can improve browsing security. When I'm browsing some sites, they don't allow the solution to open which would keep it secure. There's an issue with the secure mode, which they put on browsers, such as IE, Edge, or Firefox."
"It is not an eight or nine due to the challenges of constantly upgrading the on-premises solution, which is a problem of the solution itself rather than Kaspersky Cybersecurity Services."
"I don't appreciate the way that the alarms show. When there is an alarm, the search functionality for it is a bit awkward."
"There is room for improvement in enhancing AI capabilities for threat detection, especially in tracking different locations."
 

Pricing and Cost Advice

"The cost of Kaspersky Cybersecurity Services is good. If you buy a subscription it can extend to some of your other devices."
Information not available
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909,153 professionals have used our research since 2012.
 

Questions from the Community

What needs improvement with Kaspersky Cybersecurity Services?
There is definitely room for improvement, especially with AI coming into play. I believe they are already working on it, but we probably have an older version because it is an on-premises solution....
What is your primary use case for Kaspersky Cybersecurity Services?
Kaspersky Cybersecurity Services is a major reason I chose this solution because the brand has a constant knack for keeping up with security. Additionally, the way they were able to customize it fo...
What advice do you have for others considering Kaspersky Cybersecurity Services?
The console is good and user-friendly, making it easy to navigate. We have not used the Advanced Malware Detection feature with this product. I would give this solution a rating of seven out of ten...
What needs improvement with SMX?
I don't appreciate the way that the alarms show. When there is an alarm, the search functionality for it is a bit awkward. I want to be able to check alarms and have it show me only the alarms for ...
What is your primary use case for SMX?
I use SMX to troubleshoot a specific modem for a market of customers in Texas. They have Calix modems on site, and I access them from SMX to see whether they're up or not and things of that nature.
 

Overview

 

Sample Customers

Novolipetsk Steel
Information Not Available
Find out what your peers are saying about Kaspersky Cybersecurity Services vs. SMX and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.