We performed a comparison between Kaseya Traverse and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Everything is running seamlessly on the solution, to the point where you don't see any gap."
"Most of the features are pretty good and the solution is user friendly."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"The remote support and data collection features are great."
"It's a simple and humble tool."
"It is a pretty stable solution...It is a pretty stable solution."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"The product is easy to learn."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"I have not seen any stability issues in the product."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"Reporting is a bit difficult."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Reporting is tedious and not organized in the way customers expect."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"The tool needs to have some AI capabilities, which it lacks currently."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
Kaseya Traverse is ranked 37th in Cloud Monitoring Software with 7 reviews while Sumo Logic Observability is ranked 26th in Cloud Monitoring Software with 5 reviews. Kaseya Traverse is rated 6.6, while Sumo Logic Observability is rated 8.0. The top reviewer of Kaseya Traverse writes "A stable network monitoring tool requiring an easy initial setup phase". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". Kaseya Traverse is most compared with LogicMonitor, Auvik Network Management (ANM), PRTG Network Monitor and SolarWinds NPM, whereas Sumo Logic Observability is most compared with Dynatrace, New Relic, Prometheus and Chronosphere. See our Kaseya Traverse vs. Sumo Logic Observability report.
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