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KACE Systems Management Appliance (SMA) vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
KACE SMA increases efficiency and productivity, offering rapid ROI by streamlining operations and reducing time, costs, and staffing needs.
Sentiment score
7.2
Trend Vision One boosts security and efficiency with malware prevention, lower costs, and improved data protection compared to competitors.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
Avocat at Star Boxes India Pvt Ltd
 

Customer Service

Sentiment score
6.6
KACE SMA support is praised for its expertise and 24/7 availability, with occasional room for flexibility improvement.
Sentiment score
6.7
Trend Vision One Endpoint Security support is varied, with mixed feedback on efficiency, responsiveness, technical challenges, and language barriers.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
Server Administrator III at a university with 1,001-5,000 employees
The customer service is very good, providing quick customer support in Spanish.
Avocat at Star Boxes India Pvt Ltd
Their technical support deserves a rating of nine out of ten.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
Head of security of digital systems, electronic databases and networks at Ukreximbank
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
Cyber Security Engineer at Amazure Technologies Private Limited
 

Scalability Issues

Sentiment score
7.2
KACE Systems Management Appliance efficiently supports various organization sizes, excelling in integration, scalability, and comprehensive network management.
Sentiment score
7.9
Trend Vision One ensures scalable endpoint security, easily managing global networks with adaptable cloud-based solutions for diverse enterprises.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Avocat at Star Boxes India Pvt Ltd
We have outgrown the size of one KACE appliance and are now running two.
Server Administrator III at a university with 1,001-5,000 employees
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Stability Issues

Sentiment score
8.1
KACE Systems Management Appliance is praised for its stability, reliability, and efficient performance, with swift recovery during incidents.
Sentiment score
8.1
Trend Vision One Endpoint Security is reliable and stable, with minor issues mainly related to Windows updates and resource use.
 

Room For Improvement

KACE Systems Management Appliance struggles with scalability, usability, customization, integration, image deployment, and technical support responsiveness.
Trend Vision One users face issues with firewall integration, Linux compatibility, performance, policy complexity, and seek enhanced features and integration.
Currently, we have to go into each org to deploy applications when we need them all across the university.
Server Administrator III at a university with 1,001-5,000 employees
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
Avocat at Star Boxes India Pvt Ltd
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
Security Solutions Architect at Systems Engineering of Egypt
It supports Mac and is fully functional with that.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
If they could provide a client for FreeBSD, it would be better.
Head of security of digital systems, electronic databases and networks at Ukreximbank
 

Setup Cost

KACE Systems Management Appliance offers cost-effective enterprise solutions, although potentially expensive for small businesses, with no additional feature costs.
Trend Vision One Endpoint Security is competitively priced, perceived as reasonable for its features, with flexible licensing options.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
Avocat at Star Boxes India Pvt Ltd
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
Server Administrator III at a university with 1,001-5,000 employees
The pricing is very high, despite the solution’s capabilities.
Security Solutions Architect at Systems Engineering of Egypt
Regarding the price, there was a tender, and Trend Micro won; the price was good.
Head of security of digital systems, electronic databases and networks at Ukreximbank
 

Valuable Features

KACE SMA offers integrated, centralized IT management for efficient software deployment, asset management, and security with customizable inventories.
Trend Vision One Endpoint Security offers advanced threat detection, easy integration, AI features, and enhances IT environment control and protection.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
Server Administrator III at a university with 1,001-5,000 employees
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
Avocat at Star Boxes India Pvt Ltd
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
Cyber Security Engineer at Amazure Technologies Private Limited
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features.
Head of security of digital systems, electronic databases and networks at Ukreximbank
 

Categories and Ranking

KACE Systems Management App...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Remote Monitoring and Management (RMM) (10th), Patch Management (10th), Unified Endpoint Management (UEM) (10th)
Trend Vision One Endpoint S...
Ranking in Endpoint Compliance
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
133
Ranking in other categories
Endpoint Protection Platform (EPP) (7th), Endpoint Detection and Response (EDR) (9th)
 

Mindshare comparison

As of December 2025, in the Endpoint Compliance category, the mindshare of KACE Systems Management Appliance (SMA) is 6.7%, up from 3.8% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 14.5%, up from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance Market Share Distribution
ProductMarket Share (%)
Trend Vision One Endpoint Security14.5%
KACE Systems Management Appliance (SMA)6.7%
Other78.8%
Endpoint Compliance
 

Featured Reviews

MH
Server Administrator III at a university with 1,001-5,000 employees
Reliability and adaptability enable efficient application deployment and security management
The best features Quest KACE Systems Management Appliance (SMA) offers include the scripting function, which stands out to me because I can find specific needs and deploy the applications based on those needs. There was a time when scripting really saved me time by allowing me to find specific registry entries and modify them to patch security vulnerabilities. Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before. I really enjoy the security features that are enabled to deploy Microsoft and other vendor patches, which stand out to me as key functionalities.
Oleksii Pavlyk - PeerSpot reviewer
Head of security of digital systems, electronic databases and networks at Ukreximbank
Centralized console has improved visibility while setup remains quick on diverse environments
I don't know why I find it valuable; my colleague administrated it, but I was the chief of a team of six people, and one of them administered this product, which worked well for defending our servers. I don't know what the best features of Trend Vision One Endpoint Security are; it performs well compared to other products, and I am curious about it, but I cannot think of specific features. Perhaps my colleagues could provide that information, but I do not have that knowledge. The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features. Trend Vision One Endpoint Security positively impacts our organization as it is very simple to install on Windows and Linux servers; it is not very difficult to install.
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Top Industries

By visitors reading reviews
University
12%
Government
10%
Non Profit
9%
Financial Services Firm
8%
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise15
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise36
Large Enterprise60
 

Questions from the Community

What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
Regarding the price, there was a tender, and Trend Micro won; the price was good.
 

Also Known As

Dell KACE Systems Management
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about KACE Systems Management Appliance (SMA) vs. Trend Vision One Endpoint Security and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.