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KACE Systems Management Appliance (SMA) vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
KACE SMA increases efficiency and productivity, offering rapid ROI by streamlining operations and reducing time, costs, and staffing needs.
Sentiment score
7.4
Trend Vision One Endpoint Security yields 30% cost savings, 60-70% threat reduction, and improved operations over five years.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
 

Customer Service

Sentiment score
6.6
KACE SMA support is praised for its expertise and 24/7 availability, with occasional room for flexibility improvement.
Sentiment score
6.7
Trend Vision One Endpoint Security support is mixed; praised for local service but criticized for slow, inconsistent responses.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Scalability Issues

Sentiment score
7.2
KACE Systems Management Appliance efficiently supports various organization sizes, excelling in integration, scalability, and comprehensive network management.
Sentiment score
7.9
Trend Vision One Endpoint Security effectively scales across organizations, ensuring adaptable endpoint management and seamless deployment with strong performance.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
 

Stability Issues

Sentiment score
8.1
KACE Systems Management Appliance is praised for its stability, reliability, and efficient performance, with swift recovery during incidents.
Sentiment score
8.0
Trend Vision One Endpoint Security is reliable, resource-efficient, and well-rated, though some users report post-update and compatibility issues.
 

Room For Improvement

KACE Systems Management Appliance struggles with scalability, usability, customization, integration, image deployment, and technical support responsiveness.
Trend Vision One Endpoint Security struggles with resource usage, complex management, user-friendliness, and lacks AI and integration features.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Setup Cost

KACE Systems Management Appliance offers cost-effective enterprise solutions, although potentially expensive for small businesses, with no additional feature costs.
Trend Vision One Endpoint Security has competitive pricing with variable fees, valued for comprehensive enterprise-focused features despite additional costs.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
The pricing is very high, despite the solution’s capabilities.
 

Valuable Features

KACE SMA offers integrated, centralized IT management for efficient software deployment, asset management, and security with customizable inventories.
Trend Vision One Endpoint Security offers easy deployment, robust threat protection, AI insights, XDR features, and strong support.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
 

Categories and Ranking

KACE Systems Management App...
Ranking in Endpoint Compliance
8th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Remote Monitoring and Management (RMM) (12th), Patch Management (10th), Unified Endpoint Management (UEM) (8th)
Trend Vision One Endpoint S...
Ranking in Endpoint Compliance
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Endpoint Protection Platform (EPP) (6th), Endpoint Detection and Response (EDR) (8th)
 

Mindshare comparison

As of August 2025, in the Endpoint Compliance category, the mindshare of KACE Systems Management Appliance (SMA) is 4.0%, up from 2.9% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 16.7%, up from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
Ahmed El Kayal - PeerSpot reviewer
AI-driven threat detection strengthens security and supports seamless integration
My company had an opportunity to implement Trend Micro Endpoint for one of our customers. They have around 500 PCs as endpoints and also around 100 or 120 servers The behavior analytics feature is very useful, and its threat detection based on AI is very strong. It is easy to integrate with other…
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Top Industries

By visitors reading reviews
University
12%
Government
10%
Financial Services Firm
9%
Computer Software Company
9%
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

Dell KACE Systems Management
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about KACE Systems Management Appliance (SMA) vs. Trend Vision One Endpoint Security and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.