

Trend Vision One Endpoint Security and KACE Systems Management Appliance compete in the endpoint management category. Trend Vision One holds the upper hand due to its comprehensive threat protection and flexibility in deployment.
Features: Trend Vision One offers robust machine learning and behavior monitoring, ease of deployment across multiple platforms, and effective threat protection. KACE Systems Management Appliance excels in asset management, patch management, and efficient mass software deployment.
Room for Improvement: Trend Vision One needs enhancements in DLP module, reporting capabilities, and scan performance impact. It also requires better integration with third-party tools and endpoint protection. KACE Systems Management Appliance should improve scalability, user interface, and ease of creating reports, with specific attention to simplifying patch management and software deployment processes.
Ease of Deployment and Customer Service: Trend Vision One is versatile for on-premises, hybrid, and public cloud setups, though customer service reviews are mixed with some noting slow response times. KACE Systems Management Appliance offers simplicity in on-premise deployment but requires better technical support for rapid resolutions.
Pricing and ROI: Trend Vision One is priced higher but is often justified by comprehensive features under a single solution. This product is more expensive than its competitors. KACE Systems Management Appliance provides competitive pricing with straightforward licensing, appealing to financial stakeholders. Both solutions have demonstrated ROI in reduced malware incidents and enhanced IT management efficiency, with KACE seeming more budget-friendly due to its lower price point.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
Their technical support deserves a rating of nine out of ten.
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
If they could provide a client for FreeBSD, it would be better.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
The pricing is very high, despite the solution’s capabilities.
Regarding the price, there was a tender, and Trend Micro won; the price was good.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features.
| Product | Market Share (%) |
|---|---|
| Trend Vision One Endpoint Security | 14.5% |
| KACE Systems Management Appliance (SMA) | 6.7% |
| Other | 78.8% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 36 |
| Large Enterprise | 60 |
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
Trend Vision One Endpoint Security offers comprehensive, user-friendly endpoint protection, characterized by centralized management and integration with Trend Micro products. Its advanced AI capabilities and zero-day threat protection provide strong security, enhancing the effectiveness of threat detection.
Trend Vision One Endpoint Security is designed to protect client devices and network infrastructures against threats like ransomware and email-based attacks. It can be deployed on-premises or utilized as a SaaS solution, effectively covering thousands of endpoints. The centralized console delivers detailed visibility across environments for quick threat response. Although robust, it needs improvements in areas such as firewall performance, Linux compatibility, and data-loss prevention module efficiency. High resource usage, causing system slowdowns, user interface enhancements, and better third-party integration are also necessary. Current customers appreciate its scalability and the seamless integration with existing systems, although additional training resources and support might be desired.
What are Trend Vision One Endpoint Security's key features?Industries implement Trend Vision One Endpoint Security to safeguard client devices and networks in dynamic IT environments. It covers servers, desktops, and laptops, offering solutions for organizations requiring flexible, scalable security measures to protect critical infrastructure. Trend Vision One is especially valued where large-scale endpoint protection is crucial, ensuring a secure environment with its advanced and adaptable features.
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