Trend Vision One and KACE Systems Management Appliance compete in the field of endpoint security and IT asset management. Trend Vision One takes the lead in comprehensive endpoint protection with strong integration capabilities, while KACE SMA excels in asset management and deployment efficiencies for large inventories.
Features: Trend Vision One Endpoint Security offers robust threat protection through features like vulnerability scanning, behavior monitoring, and cloud-based updates. Its web console is user-friendly, facilitating monitoring and seamless update deployment. KACE Systems Management Appliance shines with asset management and automated deployment, providing effective patch management and software distribution, and is noted for its ease of use in large-scale environments.
Room for Improvement: Trend Vision One's interface could be simplified, with better management consolidation and integration capabilities. Users have reported it being resource-heavy and mention delays in technical support. Some advanced features like DLP modules are lacking. KACE SMA needs improvements in patch management and scalability, with complexity in certain features like scripting and software catalog integration.
Ease of Deployment and Customer Service: Trend Vision One offers flexible deployment models, supporting on-premises, public, and hybrid cloud setups. Mixed reviews cite local support presence as a positive, despite delays in support responses. KACE SMA primarily supports on-premises deployment, with some public cloud use. Customer service receives mixed feedback, praised for effective issue support but noted for slow response times.
Pricing and ROI: Trend Vision One uses a SaaS-based pricing model, viewed as cost-effective due to its security offerings, though some find it expensive compared to alternatives. KACE SMA presents a favorable licensing model for larger device counts, without additional fees for expanded services. Both deliver a strong ROI, with KACE SMA highlighted for straightforward licensing and cost benefits in IT service environments.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
The pricing is very high, despite the solution’s capabilities.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
Trend Vision One Endpoint Security delivers comprehensive antivirus, data protection, and device management. It offers robust threat detection and is deployable on-premises or via the cloud, making it versatile for endpoint security across organizations.
Emphasizing reliable endpoint security, Trend Vision One guards workstations and servers with extended detection and response features. Its machine learning-driven threat detection offers protection from malware and viruses, including zero-day threats. With seamless updates and automation, it minimizes administrative burdens, making deployment efficient. Criticisms include high resource use during scans and integration complexities, with calls for improved data loss prevention and better encryption. Users see the need for enhanced Linux support and quicker security updates.
What features define Trend Vision One Endpoint Security?In the finance sector, Trend Vision One is implemented for robust data protection and regulatory compliance. Healthcare providers rely on it for protecting sensitive patient information from cyber threats. Retailers use it for safeguarding payment systems and customer data against breaches, ensuring uninterrupted business operations.
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