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JupiterOne vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JupiterOne
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
22nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Vulnerability Management (52nd), Cloud Security Posture Management (CSPM) (29th), Cyber Asset Attack Surface Management (CAASM) (5th)
Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
10th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Customer Identity and Access Management (CIAM) (5th), Microsoft Security Suite (16th)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of JupiterOne is 0.5%, up from 0.0% compared to the previous year. The mindshare of Microsoft Entra External ID is 1.6%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra External ID1.6%
JupiterOne0.5%
Other97.9%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Tarun Goswami_ - PeerSpot reviewer
Product Manager at Zidio development
Unified cloud visibility has simplified compliance reporting and improved incident response
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly. There is also a steep learning curve, as J1QL, their query language, is powerful but requires time to learn. New users struggle initially, and better onboarding tutorials are needed. Rate limiting issues can be frustrating, as API rate limits sometimes cause problems. Price transparency for JupiterOne is an area for improvement. The price is not publicly listed, so you have to contact sales for smaller teams or startups, which becomes a barrier. Another issue is alert noise, as sometimes too many alerts are generated. Better filtering and prioritization are needed so that critical issues do not get lost. JupiterOne is very good when compared to other cloud asset platforms overall.
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JupiterOne helps us aggregate all those things on one single platform, allowing us to quickly identify what environment that asset lives in and what type of asset it is."
"Using JupiterOne, I have observed an increase in transaction success rates to 99% without improper data, translating to 99% time saved."
"The product’s UI is pretty decent and fast."
"I have definitely seen a positive return on investment from JupiterOne in a few concrete ways."
"When it comes to Microsoft Entra External ID, Microsoft itself is the best distributor."
"I have not encountered any stability issues with Microsoft Entra External ID."
"Primarily Microsoft Entra External ID SSO is valuable as it works with everything when it comes to integration."
"Microsoft Entra External ID is more secure, offering a secure environment."
"The experience has been rather good; there are other possibilities, but we made the choice to go with Microsoft, and we have a good experience with that."
"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"The impact of having multiple authentication types available significantly helps with security practices using Microsoft Entra External ID."
"The times that I have gone into it, I found it easy to use and I haven't had any issues with it."
 

Cons

"Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly."
"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
"However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use."
"JupiterOne could improve regarding the cost, as enterprise deployment can be costly."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"I generally find Microsoft solutions expensive, especially in specific offerings."
"As of latest, when it comes to my experience, I am not satisfied."
"There have been a couple of times when it was unavailable because of Microsoft issues, but other than that, I don't remember any problems."
"The authentication methods available are very limited, and this presents a weak point."
"Technical support needs improvement."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
 

Pricing and Cost Advice

Information not available
"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
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Top Industries

By visitors reading reviews
Construction Company
17%
Financial Services Firm
15%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What needs improvement with JupiterOne?
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantl...
What is your primary use case for JupiterOne?
I have been using JupiterOne for four to five months. I explored JupiterOne during my cybersecurity studies, and it serves as a cloud asset management and security solution for my company. I use Ju...
What advice do you have for others considering JupiterOne?
I have several practical pieces of advice for anyone looking into JupiterOne. The first is to start with clear asset inventory goals. Before you even set up the tools, know what you want to track, ...
What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
 

Also Known As

No data available
Azure Active Directory External Identities
 

Overview

Find out what your peers are saying about JupiterOne vs. Microsoft Entra External ID and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.