Jitterbit Vinyl vs ServiceNow Now Platform comparison

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1,584 views|357 comparisons
100% willing to recommend
ServiceNow Logo
2,736 views|1,852 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Jitterbit Vinyl and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Jitterbit Vinyl vs. ServiceNow Now Platform Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very scalable from its licensing to design. We have not had any performance issues when scaling.""Valuable features include the ability to connect to disparate data sources, the workflow engine, and the speed and agility in building apps.""We find it is easy to learn and use, and the user interface is easy to pick up. We have trained some of our own people to be able to do apps with VINYL. Therefore, we can turn things around quickly.""You can unite data which lives in different sources without moving that data.""Maintenance is very minimal. With our live production applications, they just don't break, which is great. We love that. There's zero-to-little maintenance required.""It's extremely easy to use in getting into the IDE and then back down to your applications, and getting from your applications to your pages, and navigating through all your tables. That's very simple and pretty intuitive.""VINYL works across different data sources. It is very useful to be able to map the data across different data sources and different environments. It is also very easy to develop small applications within a short span of time.""With the Lite Integration, I didn't to have to disrupt my entire organization to do something. We haven't had to disrupt IT and the business organizations to keep them up and running."

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"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.""What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities.""ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit.""We have seen a big improvement in the experience that we want to create for our end users.""This is a development platform that provides us with a strong database and a low code environment.""The initial setup is very straightforward.""The simplicity is great.""It is a stable solution...It is a scalable solution."

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Cons
"The calendar has room for improvement, but that's what they're going to be working on next, to make a Gantt chart.""I would like them to build out more tools for communication, particularly the ability to do a multinode panel via email.""Right now it's very dependent on having an imagination to understand.""I sometimes find formatting tricky to get the front end of an app the way I want it.""Perhaps the UI could be improved.""Version 2.3 has a good UI but we want a more customizable UI.""One of the troubles we have sometimes is the amount of data we're processing within the applications. That can really add a lot of "laggy-ness." That's an ongoing struggle we're going to have while we use it. It doesn't happen for all our applications, only some of them that are heavy on the reporting.""Having been a customer of theirs for a long time, I think the UI needed improvements early on. But, they have done a remarkable job catching up in that regard."

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"The UI is not intuitive.""It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier.""The UI and mobile UI need to be improved.""There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently.""The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform.""The basic reporting system is rather static.""The licensing for this solution, with respect to the user, needs to be improved.""We would like to see AI used to automate some of the functionality in this solution."

More ServiceNow Now Platform Cons →

Pricing and Cost Advice
  • "It is affordable."
  • "You always look for the underlying cost, there's always underlying costs but the value is fine. I don't think it should cost any more. You pay for the software but you're also paying for their employees, when they work onsite for you."
  • "Pricing is less than the cost of a consultant and the value you receive is much greater."
  • "Pricing was actually one of the things that drew us to the product initially... the way it was licensed at the time, I got a flat monthly fee from Zudy for the Vinyl product, which allowed me to basically have unlimited use of it... We have an annual license, we pay monthly. It's very competitive and very worthwhile given the return we get out of it."
  • "The key thing here is that the pricing is just one price. We can do as much or as little with the product as we want to which is very attractive. I don't have to worry about if I build a new app, I have to pay more. Or, if I put 20 more people logging into the app, I don't have to pay any extra for that either."
  • "I feel the product’s pricing is a good value. The licensing model is very straightforward. You license the platform and you can build however many solutions you want with it."
  • "We have seen a 30 percent decrease in time for some of our workflows."
  • "Pricing and licensing are expensive."
  • More Jitterbit Vinyl Pricing and Cost Advice →

  • "Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
  • "It's expensive and if you need some analytical views of your activity, there is an additional cost."
  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • "From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
  • "The solution is expensive, and I rate it a ten for pricing."
  • "It is expensive only."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The ZPM system enables us to organize projects and monitor their progress. The ease of logging into the VINYL app to test new features makes testing smoother, and we feel more involved in the… more »
    Top Answer:Payment processing has changed since Jitterbit acquired Zudy. We previously cut checks, but we are no longer allowed. This has made paying for the service more complicated, but the issue is being… more »
    Top Answer:Some aspects of VINYL are limiting from a B2C standpoint. For example, it would be nice to have more flexibility with what the VINYL parameters allow us to develop within the app. It is difficult to… more »
    Top Answer:The integration with other tools is pretty good.
    Top Answer:The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved… more »
    Ranking
    Views
    1,584
    Comparisons
    357
    Reviews
    4
    Average Words per Review
    771
    Rating
    9.5
    Views
    2,736
    Comparisons
    1,852
    Reviews
    22
    Average Words per Review
    504
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    Jitterbit's Vinyl (previously Zudy) is an enterprise low-code application platform that makes it easy to build scalable, end-to-end apps that are easily integrated with new and existing systems. Designed for large enterprises to solve complex business problems at scale, Vinyl empowers anyone to create fully integrated, bi-directional applications in weeks. Powerful enough for Full Stack Developers, intuitive enough for Citizen Developers/Business Technologists, Vinyl empowers you to create secure apps that run on any device, automate any business process, and integrate any data source without coding.

    • Create fully integrated, bi-directional applications

    • Utilize guided development and visual rule builders

    • Predictable pricing with no per-user fees

    • Integrate the entire ecosystem without impacting source data

    • Protect apps with enterprise-grade security

    • Integrate real-time data

    • Deploy apps via enterprise cloud, on-premise or hosted

    • Improve customer digital experience


    For more information: www.jitterbit.com/product/viny

    ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

    ServiceNow Now Platform Features

    ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:


    • Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.


    • Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.


    • Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.


    • Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.


    • Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.


    • Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.


    • Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.


    • Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.


    • Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.


    ServiceNow Now Platform Benefits

    There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:


    • Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.


    • Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.


    • Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.


    Reviews from Real Users

    ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

    YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

    “The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.


    Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

    Sample Customers
    Aetna, Alnylam Pharmaceuticals Inc., Alvarez and Marsal, Audacy, Barstool Sports, Brooks Brothers, Cal-Maine Foods Inc., CNH Financial, Collette Travel, Darn Tough Vermont, DXL, Fresh Direct, iHeartMedia, Intra-Cellular Therapies, JBS Foods, J.Crew, Kraft Sports Group, MEMIC, New England Patriots, PGT Trucking Inc., United Healthcare, Worley
    experian, beachbody, health partners
    Top Industries
    REVIEWERS
    Pharma/Biotech Company15%
    Manufacturing Company15%
    Financial Services Firm11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Computer Software Company36%
    Retailer14%
    Government14%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise26%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    REVIEWERS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Jitterbit Vinyl vs. ServiceNow Now Platform
    March 2024
    Find out what your peers are saying about Jitterbit Vinyl vs. ServiceNow Now Platform and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Jitterbit Vinyl is ranked 19th in Rapid Application Development Software with 31 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Jitterbit Vinyl is rated 8.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Jitterbit Vinyl writes "Can connect to any data source so we don't need to replicate data into a data warehouse to do reporting analytics". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Jitterbit Vinyl is most compared with Microsoft Power Apps, QuickBase and OutSystems, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix. See our Jitterbit Vinyl vs. ServiceNow Now Platform report.

    See our list of best Rapid Application Development Software vendors, best Low-Code Development Platforms vendors, and best No-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.