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Jitterbit Harmony vs OpCon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jitterbit Harmony
Ranking in Workload Automation
19th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (34th), Cloud Data Integration (19th), Integration Platform as a Service (iPaaS) (14th)
OpCon
Ranking in Workload Automation
9th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of Jitterbit Harmony is 0.2%, down from 0.2% compared to the previous year. The mindshare of OpCon is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
Jose Rivera Hernandez - PeerSpot reviewer
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fluid user interface (probably the most user friendly interface, when compared to its competitors)."
"Integrity, ease of use, user-friendly user interface, and errorless logs are the most valuable features."
"We only use small parts of the solution, however, the parts that we use are quite adequate."
"It is a scalable solution."
"It is very easy to build integrations and processes to pull and push data."
"The Cloud Console for monitoring and troubleshooting data operations."
"Jitterbit provides the ability to quickly map data between files and databases."
"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them."
"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."
"It seems like it would scale well."
"Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended."
"The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff."
 

Cons

"You need to have some development skills or hire a Jitterbit engineer to make changes."
"The initial setup can be a little bit difficult."
"In the past few months, there have been some server downtimes during work hours that have affected some critical scheduled integrations."
"Sometimes additional connectors are needed."
"I know with Salesforce updating the UI like they did, it slowed it down a lot."
"Its API management capabilities need improvement."
"Looping through complex data structures can be difficult."
"Sometimes we experience disconnections and I have to close all Jitterbit programs."
"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."
"I think that they're working on this, but I wish that there was a more centralized area to be able to see what other people are doing... They have a community platform for OpCon users, but I want to see more of where somebody is doing this process in that way. They have a great community platform right now, but I feel that it could be developed."
"There is room for improvement needed around setting up the calendars and frequencies. I would like more flexibility in what jobs run. Sometimes, with frequencies, I can't find what I want to without putting a little more labor into it."
"Upgrading to newer versions remains complex."
"I don't really think anything needs to be improved within the functionality. The only struggle I had, when I first started using it, is that it depends a lot on the command line and I didn't have that experience. So more built-in, basic commands or more education on commands would be good."
"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."
"The way to view a schedule is called perch view, and that's not always the greatest. It can be quite slow."
"We are still in the early stages of our implementation, so at this point, I cannot see any needed improvements or features."
 

Pricing and Cost Advice

"The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition"
"The added bonus is that Jitterbit doesn't charge for any data volume/traffic."
"I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors."
"Each business needs to determine if it is a mission critical aspect."
"The solution's cost is mid-ranged compared to other vendors."
"Jitterbit was extremely cost effective for us compared to other options."
"This solution is slightly more expensive than our previous solution. Right now, we are paying about $40,000 a year. However, we think it's well worth the cost to keep things automated, reducing our staff."
"Scaling is pricey."
"Operating OpCon comes with a cost."
"It's definitely worth the cost."
"While the base pricing is reasonable, the à la carte options are making the overall cost more complicated and potentially problematic."
"We currently renewed with one of their new technology bundles. It's around $36,000 annually. We run a query of our SQL in our SQL database to see how many jobs we run. They're charging us per usage and whatever add-ons you want to use with OpCon."
"The total cost of ownership is about the same to our previous product. The costs are relatively similar."
"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
45%
Financial Services Firm
20%
Government
5%
Real Estate/Law Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
 

Comparisons

 

Also Known As

Jitterbit, Jitterbit Harmony
No data available
 

Overview

 

Sample Customers

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Find out what your peers are saying about Jitterbit Harmony vs. OpCon and other solutions. Updated: April 2025.
851,042 professionals have used our research since 2012.