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Jamf School vs SuccessKPI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf School
Ranking in AI Customer Experience Personalization
16th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (6th)
SuccessKPI
Ranking in AI Customer Experience Personalization
23rd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
AI Quality Assurance (1st)
 

Mindshare comparison

As of July 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf School is 1.4%, down from 10.2% compared to the previous year. The mindshare of SuccessKPI is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Jamf School1.4%
SuccessKPI0.8%
Other97.8%
AI Customer Experience Personalization
 

Featured Reviews

reviewer2865237 - PeerSpot reviewer
Applications Analyst at a healthcare company with 1,001-5,000 employees
Centralized classroom management has created secure, focused digital learning with zero-touch updates
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and behind-the-scenes support is great. There is not really much I would say I would want to see improved. If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer. If there was something they could do a little bit more to allow those that do have the capabilities to do some of that, that might be useful. It is also that Jamf School is mostly an Apple-first platform, but as our campuses are growing and more Chromebooks are becoming available, it would be nice if Jamf School was as good with the other platforms versus just Apple products. Regarding app requests within Jamf School, I would appreciate it if there was something in there that would make it easier for the teachers to request apps more effortlessly. Instead of back-and-forth emails, if there was a direct feature for a teacher's app request, it would help. We have not really used that very much. Teachers can browse it, and maybe we are just not using it to the greatest ability, but as long as that app request feature was very easy for teachers to use, we would get more app requests quickly instead of them having to create help tickets.
Terry Lang - PeerSpot reviewer
Director of Customer Experience at Edcor Data Services LLC
Balanced scorecards have transformed daily agent self-management and improved quality bonuses
The best features of SuccessKPI are being able to use your base call center data and import other data from other sources easily to combine all of those into the business analytics tool, and it surfaces these in basic reports, dashboards, dossiers, graphs, and charts; there are dozens of different ways that you can surface that data. SuccessKPI has impacted my organization positively by allowing my agents to guide their own quality and manage their quality on a daily basis based upon the feedback that the system is giving them, and we have become so reliant on it that we actually use that report as the foundation for the quarterly quality bonus that my agents have, so they are able to manage and monitor their progress towards their quarterly quality bonus based on the statistics that we surface. One of the key things that we have seen is that our agents, especially our newer agents, are able to monitor their progress as they become more proficient with the different policies, procedures, and processes that our clients require on the telephone, and they can see that as it is surfaced in their balanced scorecard on a daily basis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution protects all our Apple products like iPads and MacBooks."
"It was straightforward to initially deploy it."
"The most valuable features of Jamf School are exceptional, as it is amazing to manage the entire iPad fleet while pushing applications and controlling student safety, which is a concern we take seriously."
"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."
"The overall usage is the most valuable, and it's a clear upgrade from our previous system."
"Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management."
"Jamf School has positively impacted my organization by reducing the hands-on touch of all the devices in all the classrooms, allowing our teachers to do more instruction, keeping students safe and focused, and giving them a more efficient learning space with exactly the educational apps they need when they need them."
"SuccessKPI has impacted my organization positively by allowing my agents to guide their own quality and manage their quality on a daily basis based upon the feedback that the system is giving them, and we have become so reliant on it that we actually use that report as the foundation for the quarterly quality bonus that my agents have, so they are able to manage and monitor their progress towards their quarterly quality bonus based on the statistics that we surface."
"SuccessKPI offers strong performance capabilities, eliminating the need for manual tracking as it provides appropriate and errorless analytics, which helps us to understand what improvements are necessary in our products based on customer preferences."
 

Cons

"There is room for improvement with the security aspects, like scripting."
"Jamf Safe Internet also needs some improvement because it is very technical."
"If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer."
"The product must improve its price."
"If you start the system update in Jamf School, you cannot stop it."
"Having everything centralized would be a preferable update."
"As I previously stated, since I am a fresher, I initially struggle to understand how everything works, so making it more user-friendly for beginners to facilitate easy understanding would be beneficial."
"The ability to use the data and analytics tool with SuccessKPI can be a bit cumbersome to learn at first if you do not have a background in using any business intelligence tools, but once you learn it, it is a very robust tool."
 

Pricing and Cost Advice

"Jamf School is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Educational Organization
10%
Construction Company
8%
Healthcare Company
7%
Construction Company
36%
Insurance Company
19%
Outsourcing Company
11%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Jamf School?
Similar to Jamf Protect, AI capabilities would be an amazing addition. Jamf Safe Internet also needs some improvement because it is very technical. We are currently blocking websites based on URLs,...
What is your primary use case for Jamf School?
We already have Jamf School and are managing all of our iPads, with approximately 300 iPads under management. We attempted to push the Classroom and Teacher apps, but the additional workload on tea...
What advice do you have for others considering Jamf School?
We pay for the whole bundle within Jamf School, Pro, and Jamf Protect bundle as well, which is one bundle for all entire products. I doubt Jamf School is popular in my region, as we are one of the ...
What needs improvement with SuccessKPI?
As I previously stated, since I am a fresher, I initially struggle to understand how everything works, so making it more user-friendly for beginners to facilitate easy understanding would be benefi...
What is your primary use case for SuccessKPI?
My main use case for SuccessKPI involves our company having six products, but the main products are four. Our company requires every employee to give their KPI every three months. For customers, we...
What advice do you have for others considering SuccessKPI?
I am working on a product with many modules, including client, contact, job, task, and legal modules, which makes it quite large. In my four months of work, I have not had a chance to go through al...
 

Comparisons

 

Overview

Find out what your peers are saying about Jamf School vs. SuccessKPI and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.