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Jamf School vs SuccessKPI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf School
Ranking in AI Customer Experience Personalization
12th
Average Rating
8.8
Reviews Sentiment
6.3
Number of Reviews
6
Ranking in other categories
Mobile Device Management (MDM) (7th)
SuccessKPI
Ranking in AI Customer Experience Personalization
20th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
AI Quality Assurance (1st)
 

Mindshare comparison

As of May 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf School is 1.6%, down from 10.1% compared to the previous year. The mindshare of SuccessKPI is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Jamf School1.6%
SuccessKPI0.9%
Other97.5%
AI Customer Experience Personalization
 

Featured Reviews

Amira Youssef - PeerSpot reviewer
Server Administrator Coordinator at Cairo American College
Centralized iPad management has transformed student safety and classroom learning experiences
Similar to Jamf Protect, AI capabilities would be an amazing addition. Jamf Safe Internet also needs some improvement because it is very technical. We are currently blocking websites based on URLs, but it would be better to have an option to block websites based on keywords instead of URLs. While this is somewhat technical, having this capability would be better because it is always an issue to find a way to block sites based on keywords instead of URLs. Regarding room for improvement, additional features such as AI capabilities and an improved blocking mechanism would be beneficial. Jamf School has the feature to support Chromebooks as well, but because of the limitation of keyword detection and blocking, we are not using it and instead use another tool. The Chromebook support is provided, and I have heard about Windows support as well, though I have not tried it yet. Perhaps next year I can explore it. Currently, we are using Jamf School with Apple devices only, specifically iPads.
Terry Lang - PeerSpot reviewer
Director of Customer Experience at Edcor Data Services LLC
Balanced scorecards have transformed daily agent self-management and improved quality bonuses
The best features of SuccessKPI are being able to use your base call center data and import other data from other sources easily to combine all of those into the business analytics tool, and it surfaces these in basic reports, dashboards, dossiers, graphs, and charts; there are dozens of different ways that you can surface that data. SuccessKPI has impacted my organization positively by allowing my agents to guide their own quality and manage their quality on a daily basis based upon the feedback that the system is giving them, and we have become so reliant on it that we actually use that report as the foundation for the quarterly quality bonus that my agents have, so they are able to manage and monitor their progress towards their quarterly quality bonus based on the statistics that we surface. One of the key things that we have seen is that our agents, especially our newer agents, are able to monitor their progress as they become more proficient with the different policies, procedures, and processes that our clients require on the telephone, and they can see that as it is surfaced in their balanced scorecard on a daily basis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management."
"The most valuable features of Jamf School are exceptional, as it is amazing to manage the entire iPad fleet while pushing applications and controlling student safety, which is a concern we take seriously."
"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."
"The solution protects all our Apple products like iPads and MacBooks."
"It was straightforward to initially deploy it."
"The overall usage is the most valuable, and it's a clear upgrade from our previous system."
"SuccessKPI offers strong performance capabilities, eliminating the need for manual tracking as it provides appropriate and errorless analytics, which helps us to understand what improvements are necessary in our products based on customer preferences."
"SuccessKPI has impacted my organization positively by allowing my agents to guide their own quality and manage their quality on a daily basis based upon the feedback that the system is giving them, and we have become so reliant on it that we actually use that report as the foundation for the quarterly quality bonus that my agents have, so they are able to manage and monitor their progress towards their quarterly quality bonus based on the statistics that we surface."
 

Cons

"There is room for improvement with the security aspects, like scripting."
"The product must improve its price."
"If you start the system update in Jamf School, you cannot stop it."
"Jamf Safe Internet also needs some improvement because it is very technical."
"Having everything centralized would be a preferable update."
"The ability to use the data and analytics tool with SuccessKPI can be a bit cumbersome to learn at first if you do not have a background in using any business intelligence tools, but once you learn it, it is a very robust tool."
"As I previously stated, since I am a fresher, I initially struggle to understand how everything works, so making it more user-friendly for beginners to facilitate easy understanding would be beneficial."
 

Pricing and Cost Advice

"Jamf School is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
13%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Construction Company
38%
Insurance Company
19%
Outsourcing Company
11%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with Jamf School?
I do not currently have a scale in which I have measured these parts, but I can tell you it has really saved a significant quantity of hours with onboarding speed and regression efficiency. I can s...
What is your primary use case for Jamf School?
Jamf School serves as my MDM solution for managing iOS device testing and enterprise app development. It has been instrumental in helping me push internal builds, manage app configurations, Wi-Fi, ...
What advice do you have for others considering Jamf School?
I have used Jamf School in my current personal projects, not for my organization. As I mentioned, it has really reduced the manual setup time and has enabled faster regression testing. Now, quality...
What needs improvement with SuccessKPI?
As I previously stated, since I am a fresher, I initially struggle to understand how everything works, so making it more user-friendly for beginners to facilitate easy understanding would be benefi...
What is your primary use case for SuccessKPI?
My main use case for SuccessKPI involves our company having six products, but the main products are four. Our company requires every employee to give their KPI every three months. For customers, we...
What advice do you have for others considering SuccessKPI?
I am working on a product with many modules, including client, contact, job, task, and legal modules, which makes it quite large. In my four months of work, I have not had a chance to go through al...
 

Comparisons

 

Overview

Find out what your peers are saying about Jamf School vs. SuccessKPI and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.