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Jamf Protect vs Sophos Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Jamf Protect offers affordable pricing, quick updates, and central management, but some users prefer CrowdStrike for better security.
Sentiment score
5.7
Sophos Endpoint delivers ROI in 12-16 months, enhancing productivity and security, with positive financial returns and legal compliance.
 

Customer Service

Sentiment score
8.8
Jamf Protect's support is praised for efficiency and responsiveness but needs improvement in response time and regional enhancements.
Sentiment score
7.9
Sophos Endpoint support is mixed, noted for responsiveness and expertise, but needs improvement in communication and issue resolution.
I rate Sophos support as excellent, giving it a ten out of ten.
Assistant Manager, Information Technology at Swades Foundation
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
Director at Infosonik Systems Ltd
The Sophos people here in South Africa are very helpful.
IT Consultant at Inception
 

Scalability Issues

Sentiment score
9.5
Jamf Protect is highly praised for its scalability and performance in rapidly growing enterprises with numerous Mac devices.
Sentiment score
8.2
Sophos Endpoint provides excellent scalability for diverse organizations, excelling in cloud environments but limited in non-Sophos integration.
 

Stability Issues

Sentiment score
9.5
Jamf Protect is praised for its strong, continuous stability and reliability, with users rating it highly for performance.
Sentiment score
8.7
Sophos Endpoint is praised for stability with minor issues, like resource use, achieving reliable performance in diverse environments.
 

Room For Improvement

Jamf Protect requires enhancements in pricing, integration, platform support, automation, and user training for improved efficiency and functionality.
Sophos Endpoint requires improvements in migration, usability, integration, resource efficiency, support, and feature enhancements to address user concerns.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
Director at Infosonik Systems Ltd
The enterprise integration is very poor, requiring a lot of manual work.
IT Consultant at Inception
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Assistant Manager, Information Technology at Swades Foundation
 

Setup Cost

Jamf Protect is seen as a mid-to-high-cost solution, with varied opinions on its licensing model and additional fees.
Sophos Endpoint offers competitive pricing with cost-effective three-year licenses, regional discounts, and mixed affordability ratings from users.
It is quite affordable; I think the pricing and licensing are reasonable.
IT Leader at Die Ambulanten - Home Care GmbH
The cost is reasonable and cheaper than other alternatives.
Director at Infosonik Systems Ltd
 

Valuable Features

Jamf Protect offers seamless Mac OS updates, data protection, threat detection, and zero-touch integration with AI-driven security management.
Sophos Endpoint excels in threat detection, AI integration, resource efficiency, and offers user-friendly management with seamless Sophos product integration.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
Assistant Manager, Information Technology at Swades Foundation
Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions.
Director at Infosonik Systems Ltd
The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work.
Proprietor at ci
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
AI Customer Experience Personalization (22nd)
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 1.0%, up from 0.7% compared to the previous year. The mindshare of Sophos Endpoint is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Jamf Protect1.0%
Sophos EPP Suite1.1%
Other97.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Amit-Sarkar - PeerSpot reviewer
Apple Mobility Service Manager at ZONES PVT LTD
Allows users to easily monitor miscellaneous activities occurring in their environments
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.
Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
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Top Industries

By visitors reading reviews
University
13%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
7%
Manufacturing Company
12%
Educational Organization
10%
Computer Software Company
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What is your experience regarding pricing and costs for Sophos EPP Suite?
It is quite affordable; I think the pricing and licensing are reasonable.
What needs improvement with Sophos EPP Suite?
I do not think there are any areas for improvement; I believe I mentioned many good things about the product. Perhaps the log of the events could be a little more detailed; maybe there are some sma...
 

Also Known As

No data available
EPP Suite
 

Overview

 

Sample Customers

Information Not Available
EK Services
Find out what your peers are saying about Jamf Protect vs. Sophos Endpoint and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.