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Jamf Protect vs SonicWall Capture Client comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Jamf Protect offers affordable pricing, quick updates, and central management, but some users prefer CrowdStrike for better security.
Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
 

Customer Service

Sentiment score
8.8
Jamf Protect's support is praised for efficiency and responsiveness but needs improvement in response time and regional enhancements.
Sentiment score
4.9
SonicWall Capture Client support is mixed, with some satisfied but many seeking faster response and improved escalation processes.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
Product Manager at wahana piranti teknologi
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
Product Manager at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
9.5
Jamf Protect is highly praised for its scalability and performance in rapidly growing enterprises with numerous Mac devices.
Sentiment score
8.5
SonicWall Capture Client delivers scalable licensing, easy installation, cloud management, and an accessible interface, favored by small to medium businesses.
There are no restrictions on the scalability of SonicWall Capture Client.
Product Manager at a tech services company with 11-50 employees
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
Product Manager at wahana piranti teknologi
SonicWall Capture Client is accessed via cloud-based management console.
Product Manager at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
9.5
Jamf Protect is praised for its strong, continuous stability and reliability, with users rating it highly for performance.
Sentiment score
8.6
SonicWall Capture Client's stability divides opinion, praised for threat prevention but critiqued for high resource consumption and slowdowns.
 

Room For Improvement

Jamf Protect requires enhancements in pricing, integration, platform support, automation, and user training for improved efficiency and functionality.
SonicWall Capture Client suffers from performance issues, outdated interface, high RAM use, and lacks robust threat detection and support.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
Product Manager at a tech services company with 11-50 employees
XDR cannot be used unless MDR services are purchased with SonicWall.
Product Manager at a tech services company with 11-50 employees
The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory.
Product Manager at wahana piranti teknologi
 

Setup Cost

Jamf Protect is seen as a mid-to-high-cost solution, with varied opinions on its licensing model and additional fees.
SonicWall Capture Client pricing receives mixed reviews for cost-effectiveness, varying by business size, region, and additional costs.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
Product Manager at a tech services company with 11-50 employees
 

Valuable Features

Jamf Protect offers seamless Mac OS updates, data protection, threat detection, and zero-touch integration with AI-driven security management.
SonicWall Capture Client provides robust protection features, including rollback, machine learning, and dual-agent real-time threat detection.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
Product Manager at wahana piranti teknologi
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
Product Manager at a tech services company with 11-50 employees
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
AI Customer Experience Personalization (9th)
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Endpoint Detection and Response (EDR) (42nd)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 1.0%, up from 0.7% compared to the previous year. The mindshare of SonicWall Capture Client is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Jamf Protect1.0%
SonicWall Capture Client0.8%
Other98.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

KP
Solutions Engineer at Standard Chartered Bank
Along with a good interface, the tool offers great technical support team
The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch. If Jamf Protect offers support immediately and ensures to offer zero-day support, then it can be an achievement. In the future release of the product, I would want the tool to have a little bit of account-related capabilities. If a firewall gets enabled in an account, the information from such enablement would eventually solve the purpose of the administrators in terms of how they can use the solution to manage the accounts.
HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
13%
Financial Services Firm
7%
Comms Service Provider
6%
Comms Service Provider
10%
Computer Software Company
10%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particu...
What is your primary use case for SonicWall Capture Client?
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of usage comes from hospitality, with the remainder from manufacturing.In hotel case...
 

Overview

 

Sample Customers

Information Not Available
Luton College
Find out what your peers are saying about Jamf Protect vs. SonicWall Capture Client and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.