Jacada WorkSpace vs OnviForce Workforce Optimization comparison

Jacada and OnviSource are both solutions in the Workforce Engagement Management category. Jacada is ranked #38, while OnviSource is ranked #17. Jacada holds a 0.3% mindshare in CCO, compared to OnviSource’s 0.7% mindshare.

Jacada WorkSpace

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17 Comparison Views

OnviForce Workforce Optimiz...

55 Views
55 Comparison Views

Jacada WorkSpace

OnviForce Workforce Optimiz...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Jacada WorkSpace and OnviForce Workforce Optimization based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.

To learn more, read our detailed Workforce Engagement Management Report (Updated: June 2025).

Buyer's Guide

Workforce Engagement Management

June 2025

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Helped 862,543 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jacada WorkSpace

Ranking in Workforce Engagement Management

38th

Average Rating

0.0

Number of Reviews

Ranking in other categories

CRM Customer Engagement Centers (17th)

OnviForce Workforce Optimiz...

Ranking in Workforce Engagement Management

17th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Workforce Engagement Management category, the mindshare of Jacada WorkSpace is 0.3%, up from 0.2% compared to the previous year. The mindshare of OnviForce Workforce Optimization is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workforce Engagement Management

Buyer's Guide

Workforce Engagement Management

June 2025

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Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management. Updated: June 2025.

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862,543 professionals have used our research since 2012.

Comparisons

No data available

Product Reports

Buyer's Guide

Workforce Engagement Management

June 2025

Download Jacada WorkSpace product report

Buyer's Guide

Workforce Engagement Management

June 2025

Download OnviForce Workforce Optimization product report

Also Known As

WorkSpace

OnviCenter, OnviSource OnviCenter

Overview

With workspace.com you can create a traceability matrix with the touch of a button, quickly verify the fulfillment of requirements, catalog stakeholder feedback, publish documentation, convert requirements to test cases, manage change requests and much more. Workspace.com is available online and on-premise. A free version is available. Signup today.

Jacada

OnviCenter is a consolidated infrastructure powering a unified, comprehensive suite of software and products; delivering advanced Workforce Optimization, Workflow Automation and Workforce Management; unified functionality for contact centers and back office operations.

OnviSource

Sample Customers

Telefonica, Kabel Deutschland, Lillian Vernon

Microsoft, Concerto Software, Intel, HP, Panasonic, Aculab, Aurix, PIKA Technologies

Buyer's Guide

Workforce Engagement Management

June 2025

Download Free Report

Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management. Updated: June 2025.

DOWNLOAD NOW

862,543 professionals have used our research since 2012.

See our list of best Workforce Engagement Management vendors.

We monitor all Workforce Engagement Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.