Ivanti Patch for Linux, UNIX, Mac vs Quest KACE Systems Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Ivanti Patch for Linux, UNI...
Ranking in Patch Management
18th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Quest KACE Systems Management
Ranking in Patch Management
6th
Average Rating
8.8
Number of Reviews
38
Ranking in other categories
Configuration Management (9th), Endpoint Compliance (6th)
 

Featured Reviews

KU
Jul 17, 2023
With good website development capabilities, the solution also provides exceptional stability
The initial setup is straightforward. The time taken for deployment for the website depends on the website code files and database. It may take four hours to eight hours for a single site to migrate from another solution. We used to do the migration from the cloud only and not on-premises. For deployment, we used to compress the code files, and using SFTP, we used to transfer the files. We then configure the same with that, and after transferring the code files, we used to have the UAT, staging, and production URL. Once everything is fine, we will switch the DNS for the live website. For the deployment and maintenance, we need support from the client's side and from the management side to make the DNS switch. We also need help from third-party vendors to provide access.
Fernando Cezario - PeerSpot reviewer
Jan 25, 2024
Helpful for IT asset management and offer a good dashboard
I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is a stable product."
"The solution is easy to implement."
"Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date."
"The website development section is the most valuable feature of the solution."
"I am impressed by the service desk ticketing and asset management."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
 

Cons

"The better way to improve the solution is by working on an area where it lacks, which includes the migration part."
"The tool needs to improve its visual system."
"The solution can be quite expensive, compared to other options on the market."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"There is always room for improvement. However, the system does most of what we need at this moment."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"We'd love to see support for larger dependencies in the scripting feature."
 

Pricing and Cost Advice

"The solution is open-source, so we do not need any licensing."
"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"The product is reasonably priced."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"It may be more expensive, but you get what you pay for."
"The pricing and licensing are absolutely fair."
"The pricing is great. It's billed annually and it's very reasonable."
"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
University
11%
Government
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Ivanti Patch for Linux, UNIX, Mac?
Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date.
What is your experience regarding pricing and costs for Ivanti Patch for Linux, UNIX, Mac?
The solution is not expensive. It is cheaper than other solutions. The solution is open-source, so we do not need any licensing.
What needs improvement with Ivanti Patch for Linux, UNIX, Mac?
The better way to improve the solution is by working on an area where it lacks, which includes the migration part. Currently, on Amazon AWS, we have hosted all the websites. It is fine to migrate f...
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
 

Also Known As

HEAT Patch, PatchLink
Dell KACE Systems Management
 

Overview

 

Sample Customers

Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.