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IQ Bot [EOL] vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Organizations often see ROI with IQ Bot in a year through strategic deployment in high-volume and high-cost scenarios.
Sentiment score
4.5
Organizations saw a positive ROI with UiPath Document Understanding, reducing tasks and errors, despite initial pricing challenges.
The cost is a concern, and there are more affordable alternatives like hyperscalers such as Azure.
We can use a Python script that converts PDF to text with 100% accuracy.
The more automation you achieve, the more ROI you will see.
 

Customer Service

Sentiment score
6.4
IQ Bot's customer service is effective, resolving issues quickly, but response times may vary depending on the support contract.
Sentiment score
5.3
UiPath Document Understanding's support is praised for responsiveness and resources but has mixed reviews on communication and response speed.
Their response time could be improved, especially for new issues not found in the community version.
The premium support UiPath offers is speedy and satisfactory.
Our system is healthcare-related and needs to function 24/7, so we don't have the bandwidth to rely on the technical team's response times.
They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues.
 

Scalability Issues

Sentiment score
7.5
IQ Bot offers strong scalability for larger businesses but faces security concerns, cost issues, and configuration challenges.
Sentiment score
4.1
UiPath Document Understanding is scalable and adaptable, yet users seek generative AI integration and express some cost concerns.
The scalability is very good, but it depends on how the bots are coded.
We are trying to find alternative solutions as the volume is expected to increase, requiring more bots, which would increase costs.
 

Stability Issues

Sentiment score
9.0
IQ Bot is generally stable, especially with expertise, though input quality and updates are critical for optimal performance.
Sentiment score
3.8
UiPath Document Understanding is praised for its high stability, reliable operations, and low maintenance needs despite complex processes.
It works well with systems like JDE and Mainframes.
For stability, I would rate UiPath Document Understanding a ten because I have never had any issues with it.
 

Room For Improvement

IQ Bot requires improvements in usability, cost-effectiveness, document handling, OCR accuracy, AI capabilities, and integration with third-party solutions.
UiPath Document Understanding needs better handwriting recognition, OCR, pricing, integration, multilingual support, and AI features for efficiency.
This change could help me avoid confusion, especially if applications have similar names or when different pages of the same application are in use.
More flexibility and specific models for specific purposes would be beneficial.
In the case of currency, if one dot is missing, it gives a completely incorrect number.
This would enhance the platform's utility in the region by allowing users to more effectively automate tasks involving documents in Arabic and other Middle Eastern languages.
Instabase is faster than UiPath.
 

Setup Cost

Enterprise users find IQ Bot costly compared to competitors, but its advanced features justify the price for large organizations.
Enterprise buyers find UiPath Document Understanding expensive, with complex pricing, but recognize its automation value and ROI for large organizations.
The competition, particularly with hyperscalers like Azure and AWS, offers alternatives at one-tenth of the cost.
In my experience, compared to Power Automate, IQ Bot is high-priced, but when compared to UiPath, it is lower priced.
It is expensive.
UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate.
They have also increased the bot prices.
 

Valuable Features

IQ Bot excels with AI-driven processing, user-friendly interface, flexibility, adaptability, and seamless integration with Automation Anywhere.
UiPath Document Understanding automates processes, supports multiple formats, reduces manual tasks, and enhances accuracy with AI and ML models.
This feature is particularly useful when dealing with multiple workbooks or Excel sheets, as it prevents confusion about which Excel sheet to use at a particular time.
Automation Anywhere offers a coherent solution with its automation tools, making maintenance easier.
This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.
The integration with UiPath Studio is smooth, making it easy to create and use machine learning models.
Pre-trained models are valuable, and they work well.
 

Categories and Ranking

IQ Bot [EOL]
Ranking in Intelligent Document Processing (IDP)
6th
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IQ Bot [EOL] is 2.4%, down from 3.3% compared to the previous year. The mindshare of UiPath Document Understanding is 12.4%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Hilal Paray. - PeerSpot reviewer
Has valuable OCR capabilities and a straightforward setup process
The initial setup is straightforward. Automation Anywhere's cloud-based tools make the deployment process relatively easy compared to other solutions. The on-premises version can be deployed in about a week, as testing is involved. However, deploying the cloud version takes approximately 30 minutes since everything is pre-configured and ready to deploy.
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
8%
Government
8%
Educational Organization
7%
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What do you like most about IQ Bot?
IQ Bot is relatively easy to use and develop.
What is your experience regarding pricing and costs for IQ Bot?
In my experience, compared to Power Automate ( /products/microsoft-power-automate-reviews ), IQ Bot ( /products/iq-bot-reviews ) is high-priced, but when compared to UiPath, it is lower priced. For...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
The small bundle that UiPath sells for Document Understanding is 60,000 units or pages. Clients need to come close to 60,000 pages a year or more.
What needs improvement with UiPath Document Understanding?
The main area for improvement for UiPath Document Understanding is pricing. They are cutting out the middle market because 60,000 pages are very high for that segment. To have that, they have to pa...
 

Overview

 

Sample Customers

Synergy
Information Not Available
Find out what your peers are saying about IQ Bot [EOL] vs. UiPath Document Understanding and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.