SCOM and Infraon IMS compete in the IT monitoring market. Infraon IMS appears to have the upper hand due to its flexibility and competitive pricing, making it suitable for diverse IT environments.
Features: SCOM offers robust monitoring for Microsoft environments with extensive management packs, customization options, and in-depth monitoring solutions. Infraon IMS provides quick network and device discovery, integration with third-party systems like ticketing tools, and customizable dashboards that support role-based access.
Room for Improvement: SCOM needs to reduce its resource footprint, simplify management pack configurations, and enhance cloud and non-Microsoft product capabilities. Infraon IMS should focus on improving licensing clarity, reporting capabilities, AI predictive features, and simplifying its interface and configuration settings.
Ease of Deployment and Customer Service: SCOM is deployed on-premises with hybrid cloud capabilities, and customer service can vary, often relying on Microsoft Premier Support. Infraon IMS offers on-premises, private, and hybrid cloud deployments with generally good customer service and technical support, indicating better deployment flexibility.
Pricing and ROI: SCOM is part of the Microsoft System Center stack, often included in enterprise agreements, which could offer lower incremental costs but is perceived as expensive standalone. Infraon IMS is praised for competitive pricing, especially for smaller implementations, providing flexibility based on necessary features. Both products offer ROI through infrastructure monitoring, though measuring it can be complex due to the nature of these solutions.
Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.
Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.
What are Infraon IMS's key features?Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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