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Informatica Intelligent Cloud Services vs MuleSoft Composer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Informatica Intelligent Cloud Services enhanced data integration, improved efficiency, automation, accuracy, scalability, and productivity, leading to better decision-making.
Sentiment score
7.6
MuleSoft Composer enhances efficiency, reduces costs, improves time-to-market, and increases value with easy integration and better data accuracy.
Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.
 

Customer Service

Sentiment score
6.0
Informatica Cloud Services support is praised for technical efficiency but criticized for slow and repetitive ticket resolution.
Sentiment score
7.3
Users commend MuleSoft Composer's responsive and professional customer service team for efficient problem-solving and quick resolution times.
We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.
My impression of their support is positive, and everything is functioning well.
 

Scalability Issues

Sentiment score
8.7
Informatica Intelligent Cloud Services offers strong scalability and efficient use, though costs increase with additional users.
Sentiment score
7.0
MuleSoft Composer is highly rated for scalability, efficiently managing varying data volumes and adaptable for organizations of all sizes.
The scalability provided by Informatica is commendable.
There are many options available, and the licensing model is quite good, supporting our needs effectively.
 

Stability Issues

Sentiment score
8.2
Informatica Intelligent Cloud Services is reliable and stable, with high user ratings despite minor bugs primarily impacting beginners.
Sentiment score
7.0
Users find MuleSoft Composer stable and well-performing, despite occasional glitches quickly resolved by support.
 

Room For Improvement

Informatica users seek lower pricing, improved real-time connectivity, enhanced documentation, and a more intuitive, user-friendly interface.
MuleSoft Composer needs better platform integrations, interface, scalability, AI integration, and support for complex data and API sharing challenges.
We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB.
If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
Informatica Intelligent Cloud Services already integrates with AI platforms, we need to use these tools rigorously and check all these aspects, including machine learning and analytics.
 

Setup Cost

Informatica Intelligent Cloud Services pricing is seen as expensive with annual payments, varying affordability, and potential additional fees.
MuleSoft Composer is considered costly, especially in Brazil and India, with users recommending a 20%-30% price reduction.
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.
 

Valuable Features

Informatica Intelligent Cloud Services delivers scalable, secure data management with robust features for data integration, governance, and AI support.
MuleSoft Composer offers Salesforce integration, ease of use, API sharing, prebuilt connectors, and effective data handling, monitoring, and notifications.
The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.
Informatica Intelligent Cloud Services allows us to manage the entire data lifecycle in the insurance domain, supporting microservices architecture and leveraging AI and machine learning for data discovery, quality, and integration.
Informatica Intelligent Cloud Services can handle a really huge volume of data.
 

Categories and Ranking

Informatica Intelligent Clo...
Ranking in Integration Platform as a Service (iPaaS)
11th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
MuleSoft Composer
Ranking in Integration Platform as a Service (iPaaS)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Data Integration (25th), Cloud Data Integration (15th)
 

Mindshare comparison

As of August 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Informatica Intelligent Cloud Services is 1.1%, up from 0.4% compared to the previous year. The mindshare of MuleSoft Composer is 2.3%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Divya-Raj - PeerSpot reviewer
Handles large data volumes effectively and offers competitive pricing
There is a lot of improvement required, as we still face some cache issues most of the time, which is a challenge that we expect to see resolved in the future. Additionally, there is some limitation when we are working with a tool, especially regarding In and Out parameters, and I feel that this aspect should be improved going ahead. We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB. The AI integrated into the Informatica Intelligent Cloud Services solution is called Application Integration, where we still face challenges when dealing with huge volumes, as previously explained.
Prince Barai - PeerSpot reviewer
The prebuilt connectors save a lot of time and money, but the customer support and price must be improved
Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts. The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Insurance Company
13%
Consumer Goods Company
9%
Computer Software Company
8%
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Informatica Intelligent Cloud Services?
The data integration and synchronization features in IICS improve the data handling processes.
What is your experience regarding pricing and costs for Informatica Intelligent Cloud Services?
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
What needs improvement with Informatica Intelligent Cloud Services?
There is a lot of improvement required, as we still face some cache issues most of the time, which is a challenge that we expect to see resolved in the future. Additionally, there is some limitatio...
What do you like most about MuleSoft Composer?
The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.
What is your experience regarding pricing and costs for MuleSoft Composer?
It's costly, especially for Indian clients. Reducing the price would help them penetrate the Indian market. A two-year license costs around seventy lakhs rupees. It's a considerable amount.
What needs improvement with MuleSoft Composer?
Configuration could be easier, but we were able to handle it. It seems that juniors find it challenging, but seniors like me know how to configure it properly. There are no issues. There is also on...
 

Also Known As

Informatica IICS, IICS
MuleSoft Composer for Salesforce
 

Overview

 

Sample Customers

2-1-1 San Diego, Hastings, AARP , Ace Hardware
Information Not Available
Find out what your peers are saying about Informatica Intelligent Cloud Services vs. MuleSoft Composer and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.