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IBM SevOne Network Performance Management (NPM) vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
Sentiment score
6.9
Splunk Observability Cloud boosts visibility, efficiency, and financial returns with faster debugging, reduced downtime, and improved collaboration.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Senior Manager at a financial services firm with 10,001+ employees
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
General Manager at MOCOMSYS
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
IT Operations Engineer at ABC Supply Co. Inc.
 

Customer Service

Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
Sentiment score
7.1
Splunk Observability Cloud generally receives positive customer support reviews, citing prompt, knowledgeable assistance, despite occasional resolution delays.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Network monitoring engineer at a tech vendor with 10,001+ employees
On a scale of 1 to 10, the customer service and technical support deserve a 10.
Systems Administrator at a insurance company with 1,001-5,000 employees
They have consistently helped us resolve any issues we've encountered.
Software Engineer at UKG
They often require multiple questions, with five or six emails to get a response.
Splunk Observability Expert
 

Scalability Issues

Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
Sentiment score
7.3
Splunk Observability Cloud scales efficiently with organization needs, though costly, offering flexible integration and handling large deployments seamlessly.
It is suitable for small, medium, and enterprise-level companies.
Network monitoring engineer at a tech vendor with 10,001+ employees
We've used the solution across more than 250 people, including engineers.
Splunk Observability Expert
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
Application Developer at UMB Financial
I would rate its scalability a nine out of ten.
Senior Manager at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
Sentiment score
7.7
Splunk Observability Cloud is praised for stability and reliability, with occasional performance issues managed effectively by support.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
Network monitoring engineer at a tech vendor with 10,001+ employees
I would rate its stability a nine out of ten.
Head of DevOps at a tech services company with 1-10 employees
We rarely have problems accessing the dashboard or the page.
Splunk Observability Expert
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
General Manager at MOCOMSYS
 

Room For Improvement

IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
Splunk Observability Cloud needs better integration, automation, user interface, Azure support, and enhanced log analysis for improved user experience.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Network monitoring engineer at a tech vendor with 10,001+ employees
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
IT Operations Engineer at ABC Supply Co. Inc.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
Systems Monitoring Engineer II at a government with 10,001+ employees
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Head of DevOps at a tech services company with 1-10 employees
 

Setup Cost

IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
Enterprise users see Splunk Observability Cloud as costly but valued for features, though some explore alternatives due to expenses.
Splunk is a bit expensive since it charges based on the indexing rate of data.
Senior Manager at a financial services firm with 10,001+ employees
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
Solutions Architect at Ikusi
It appears to be expensive compared to competitors.
Head of DevOps at a tech services company with 1-10 employees
 

Valuable Features

IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
Splunk Observability Cloud offers real-time monitoring, data integration, and APM with machine learning for scalable, user-friendly performance insights.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Network monitoring engineer at a tech vendor with 10,001+ employees
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
Senior Manager at a financial services firm with 10,001+ employees
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk Observability Expert
It offers unified visibility for logs, metrics, and traces.
Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
42nd
Ranking in IT Infrastructure Monitoring
40th
Ranking in Cloud Monitoring Software
30th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (19th), Log Management (44th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud1.3%
IBM SevOne Network Performance Management (NPM)1.0%
Other97.7%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
Dhananjay Dileep - PeerSpot reviewer
Senior Software Engineer at a consultancy with 10,001+ employees
Unified monitoring has improved end-to-end visibility and reduced detection time across apps
When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load. Additionally, it throws random errors; for example, when we try to save one detector, it might throw some random error which is not even related, with something else being wrong, not that particular error, but the underlying root cause might be different. Sometimes the error is just "some problem occurred," and we are not able to point out what the real cause is. This mainly happens when we have too many detectors or too many alerts in place rather than a standard number. One more thing is in the alert rules; if we have a main general alert, and instead of creating a new detector, we are adding a new rule under one detector, when the number of rules also increases, such as when we have 10 or 15 rules under one generic detector, that again creates the same kind of problem, taking some time to save that particular newly added rule, and it might not save at times, just keeps on spinning. Those are the two drawbacks which I spotted recently; other than that, everything looks perfect.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
14%
Computer Software Company
9%
Performing Arts
5%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise47
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

SevOne
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Splunk Observability Cloud and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.