IBM SevOne Network Performance Management (NPM) and Splunk Observability Cloud are competitors in the network performance management space. IBM SevOne NPM seems to have an upper hand in infrastructure visibility and monitoring flexibility, whereas Splunk excels in cloud integration and application performance monitoring.
Features: IBM SevOne NPM offers agentless monitoring for comprehensive infrastructure visibility, real-time granular data with reports up to fifteen times faster than traditional methods, and scalability to handle millions of objects, providing a stable monitoring experience. Splunk Observability Cloud provides robust application performance monitoring, extensive integration with cloud services, and user-friendly dashboards, offering end-to-end visibility and real-time data insights.
Room for Improvement: IBM SevOne NPM could improve its upgrade processes, integration capabilities for hybrid clouds, data migration handling, and user interface intuitiveness. Splunk Observability Cloud could enhance cost-efficiency, integration with Cisco products, simplify setup processes, and improve its alerting system and scalability.
Ease of Deployment and Customer Service: IBM SevOne NPM is mostly deployed on-premise and praised for its responsive and knowledgeable technical support, despite some upgrade complexity. Splunk Observability Cloud offers diverse deployment options including public, private, and hybrid cloud settings. Its customer service is generally responsive and helpful, though there are occasional delays in support.
Pricing and ROI: IBM SevOne NPM uses a flexible, device-level pricing model appreciated for its fairness and scalability, contributing to a favorable ROI by reducing operational overhead. In contrast, Splunk Observability Cloud's data volume-based model is perceived as expensive, potentially necessitating a price reevaluation despite its comprehensive features. However, users value the robust monitoring and insights it provides.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
It is suitable for small, medium, and enterprise-level companies.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 1.2% |
| IBM SevOne Network Performance Management (NPM) | 1.0% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 43 |
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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