IBM SevOne Network Performance Management (NPM) and Splunk Observability Cloud compete in the network performance monitoring category, offering versatile solutions for infrastructure and application performance monitoring. IBM SevOne NPM has the upper hand in scalability and integration, while Splunk focuses on application monitoring with real-time machine learning insights.
Features: IBM SevOne NPM offers comprehensive infrastructure visibility without the need for agents, quick and detailed real-time reporting with high frequency polling, and flexible integration for device certification and data flow integration. Splunk Observability Cloud excels in application performance monitoring, providing robust machine learning insights, extensive customization of dashboards, and effective cloud-native application monitoring.
Room for Improvement: IBM SevOne NPM can enhance its upgrade process, data migration, server monitoring, and heat mapping. Improving intuitive administration and integration with other systems is also suggested. Splunk Observability Cloud faces challenges with high costs, scalability, and automated data discovery. There's also a call for better machine learning deployment, log analysis, and integration with external platforms.
Ease of Deployment and Customer Service: IBM SevOne NPM is mainly deployed on-premises and is praised for strong technical support and customer service. It ensures efficient issue resolution and offers personalized programs. Splunk Observability Cloud allows flexible deployment across on-premises and public cloud environments, with good customer service. However, improvements are needed in simplifying the setup and deployment process.
Pricing and ROI: IBM SevOne NPM comes with a flexible, pay-as-you-grow pricing model, noted for its predictable cost structure and significant ROI. This is primarily achieved through enhanced monitoring capabilities and operational efficiencies. Splunk Observability Cloud's pricing is competitive, but considered expensive by some. Nevertheless, the extensive features justify the cost for many, providing a solid ROI.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
It is suitable for small, medium, and enterprise-level companies.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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